Every time I visit Myrtle Beach I go into the Spoiled Pet! It's like an animal oasis! The animals…read moreare well taken care of, the staff is top notch and prices are fantastic! It's like going to a petting zoo with a private showing! Highly recommend!!

Amazing pet care and customer service. I mean truly the nicest people I've ever met at a pet store…read moreplease don't support those places like Petco and PetSmart and please try to come to the Spoiled pet while you have a chance. Genuinely such a great place to shop for pet supply and for a critter. I got my hedgehog from there and he is a happy ball of spikes

The leopard , crested leopard, chameleon tanks were so dirty full of feces and old slimy food and…read morewater bowls were empty . Very sad

Came here for fish as shown in the pictures and they don't sell fish at all. I was greeted and…read moreasked where their fish section was and was told "No Fish". They don't sell fish anymore and won't for the foreseeable future.

They did amazing with my crazy, anxious dog!!! And she looked so pretty!!! I would definitely…read morereturn.

Exceptional Service from Gary at PetSmart - Myrtle Beach, SC…read more I had the pleasure of receiving truly outstanding service from Gary at PetSmart in Myrtle Beach--something I've never experienced at any other location. He took the time to genuinely listen to what I was looking for, looked up the information I needed, and personally guided me in the right direction. His attention to detail and customer care were above and beyond. If I lived closer, this would absolutely be my go-to PetSmart for all my pets' needs. I'll definitely be returning whenever I'm in the area. Thank you, Gary, for making my visit so memorable!

Petco groomed my poodle in the spring. my dog had a subaceous cyst which I pointed out to the…read moregroomer. She ran the clippers right over it anyway. It subsequently became infected and I had a $173 vet bill. I complained to the manager twice and no one ever got back to me. I called a third time and was told that groomer is gone. I obviously won't be going back to Petco.

charlene/Lowski was awful. rude and has no costumer service skills. Trinity on the other hand…read morejumped at the opportunity to help and guide even when she wasnt sure just to make sure we didnt find the wrong thing.

Pet Galley is honestly the BEST pet store in Myrtle Beach/Murrells Inlet! TONS of high end pet…read morefood, and if they don't have it they will get it in for you! The owner is EXTREMELY knowledgeable in all areas of pet food, she is my go-to lady for questions I have concerning ANY pet food/treats etc. They carry EVERYTHING your fur baby could ever need! Beds, car seats, bowls, shampoos, brushes, toys, treats, seasonal items, clothes, leashes, harnesses, collars, kennels...you name it and they have got it! I cannot say enough good things about Pet Galley, hands down the best place to shop for your pets!

From the owner: Pet Supplies dog & cat food toys treats collars leashes fun gifts for pet loversread more

This store is outstanding. They have a vet that comes there every so often. The next time will be…read moreApril 22. They give vaccinations. The they only have pet food. Yummy.

ALWAYS Great customer service and great prices. The selection is amazing. I very much love the…read morestaff who always makes me feel welcomed!

This was a pretty nice Pet Smart in general. It's not that a pet store can do much to stand out,…read morebut they did have a few problems while we were there hence the three stars. First off the smell is bad but expected in a store with lots of live pets, just be ready for it. The main issue I had was that we went in looking to possibly adopt a kitten that day and they apparently don't have reps from the shelters there anymore so the employees are the ones doing all the adoption procedures. The problem was that they didn't know any information about the cats, not even what was on the sheets. It's hard to make such a serious purchase without any knowledge of the history or types of cats they are. Hopefully they will expand the knowledge they have about the kittens in the future as they seemed to have just started doing this on there own.

I called to schedule an appt for 4 year old golden retriever. During the call, we had a…read moreconversation about which shampoo they suggest would be appropriate for our Gal. We discussed that her skin is irritated and has some bumps, the person recommended that we avoid the Furminator and go with their oatmeal bath for sensitive skin. We discussed my not wanting perfume spray because she is sensitive. She asked if we wanted her yeah brushed. We decided to do that too. The person offered me a 1PM appt. I asked if I could drop her earlier because I had an appointment. She said yes but no earlier than 12:30pm. When I arrived- I checked in I shared that at times our gal could be lazy not wanting to roll over and that she is easily motivated by food. A woman came out from behind the gate and slipped the blue groomer tether around her neck and started to pet her. I turned to leave and the woman called her manager over and asked her to examine my dog's leg. As I mentioned it was irritated from her dermatitis. Then I was told that the calloused area could end up bleeding so they could not take the dog. I had just been in 45 minutes of traffic and was scheduled for an appointment where my dog could not be with me. They told me it was Petsmart policy. I asked why they didn't inform people of this when appointments were booked and why there was nothing about my lengthy conversation at the time of booking that would have given me the heads up. I was turned away. We have groomed at Petsmart in the past and have never had anyone meticulously sort through our pet's hair like this. I can understand their perspective on this- but if it is so mission critical then it should be reviewed with customers before they come - during the booking process or as a part of the online check box where you acknowledge that your pet will be current on vaccinations on the date of your appointment. While I was there a gentleman my senior came to get his two dogs after a bath. As he was checking out, the staff member mentioned that the with the dogs being older the grooming was a bit difficult and that in the future he might want to consider using a private groomer. UM- Petsmart is a private groomer- and he seemed very taken off guard. His dogs were well behaved and able to walk to the rear of the store with no issues. So unless you are bring a Barbie or American Girl Dog with no pulse- this is the wrong place to be getting your beloved fury friend! 1- If is policy customer should be told about it. Just like they tell us about vaccines. 2 - They should have special parking close to the door so people aren't bringing their pets across busy parking lots. 3 - Is there a reason that you put grooming in the rear of the store? 4 - When a customer asks to speak with a manager it should not take 10+ minutes. When the manager approaches the customer they might want to introduce themselves and when concluding the discussion they should say is the anything we can do to make this right. I am starting to think that customer service has slipped away - even AI knows how to thank a costumer!!!!

On Feb. 5th Jessica and Emily did a great groom and bath with my 2 dogs, Gracie and Journey. They…read morenever looked better and smelled cleaner. Gracie is 13-14 yrs old and has trouble standing and Journey does NOT like to be groomed or bathed . Thank you both for a job well done.

Awesome experience here! We had our standard poodle on the beach playing ball and he was covered…read morein sand so we loaded him up on the golf cart and brought him in. They had everything you could think of - shampoo, towels, brushes, combs, ear cleaner, eye cleaner, cotton balls, toothpaste, pet dryer and cologne!! They made it so easy for us. Murphy feels and smells better! We will return