This past weekend was my first experience using tractor supplies pet wash station. To say we were disappointed and utterly disgusted is an understatement. Being it was our first time there, we weren't sure how it worked. We made our way to the wash station and there was no workers around to answer questions or help us (even though the signs stated that someone should be there to help). The wash room was FILTHY. The ground was soaking wet with a half an inch of water and a previous dogs hair was EVERYWHERE. I realize this is a wash station for dogs and hair is expected, however, it was ALL over the floor, the bath alone was completely covered in another dogs hair, as well as all of the supplies and brushes. We couldn't use any of the supplies that was there because they were so dirty, matted with hair, and clearly not cleaned between customers. I would think for sanitary purposes there would be an employee who makes sure the equipment is clean and ready for use for the next pet. There's no way of knowing if the previous dog had any fleas or skin issues. So anyway, we went along with the bath and just used our hands to quickly scrub our pup down. We then saw a bunch of towels sopping wet in the corner, (we realize now that you're supposed to pay beforehand to receive a towel, we would have known that had someone been there to guide us) so one of us went to the customer service counter to try and find out how we can get a towel.. well, no one was at the counter, we stood there for more than 5 minutes as workers walked passed us starring at us, no one stopping to ask what we needed or if they could help us in anyway. We were tired of being ignored so we just went and used the blow dryer to get our pup as dry as we could, also why is the air ice cold? My poor pup was shiveringgggg. Overall, I had much higher expectations and couldn't wait to bring my dog there. This experience was awful and I will not be returning just solely based on the terrible customer service and very uncleanly situation. I will note that the oatmeal shampoo did make my dogs fur SUPER soft and silky, so that was the only plus. read more