I've been to this Petco three times now. Every visit included the most friendly and knowledgeable…read morestaff. What I have been must impressed by is the Customer Service level at this Petco. I have always been asked if I needed help and the associate walked around with me, until I found what I was looking for. Upon my last visit, I signed up for the Petco Perks Card, which came with a booklet of coupons for future use. The associate ringing up my order knew there was a coupon in the booklet for what I was purchasing. She thumbed threw the booklet found the coupon and put it towards my order. Now that is proactive customer service and saving me a few bucks in the process. I recently called the store looking for an item on their website. The customer service associate walked around the store with the phone in hand looking for the item. Unfortunately, it's not something they keep in stock at the store. I told him I would go ahead and order it on-line. He recommended that if I came into the store to order it, it would save me shipping costs. Again, proactive customer service. Offering solutions to something I didn't think about.

We've been going to Petco for our dogs nails for a while, but this was our first time at this…read morelocation. The whole reason I don't cut my own dogs nails is bc I worry about going to short, and that's exactly what happened here. They told me there was a small "nick" but she was fine...not true. I didn't realize until I got home, but she was bleeding a lot from the nail. My car seat is covered in blood, we didn't have the powder to get it to stop bleeding so I had to call someone to buy some asap since I couldn't leave her. It was a disaster for a few hours. My dog never shows she's in pain and this time she did. Excruciating to watch as a dog mom, I will never go to any Petco again.

I absolutely love this store!!! I am shopping local, the staff is VERY friendly and knowledgeable…read moreabout products and are always willing to assist with any questions I may have. I have both of my dogs on raw food, and I order the food online or stop in store. But VISIT the store! They have a wonderful selection of toys, treats and whatever else you can think of.

They have a lot different products. Staff will check in and answer any questions. Highly recommend…read moreshopping small and supporting this business.

Amazing owner... so beyond helpful... and love the selection of healthy alternative dog foods...read more

Fantastic local pet store tucked into a corner behind Thai Ginger and Bagels and Cream in the…read moreFoxmoor Shopping Center. Tons of healthy and organic food and snacks for dogs and cats as well as toys and accessories. I went and spoke with the owners and was on my way with a supply of food specially selected to keep my senior Boston Terrier happy and healthy without breaking the bank in a matter of minutes. The staff is knowledgeable and professional and are what truly makes this place special. They clearly care about animals, as demonstrated by their customer service as well as their partnerships with local rescue organizations. They're also offering all sorts of options to help with social distancing right now, including local home delivery and curbside pickup. If you have a cat or dog, just take a few minutes and stop by this place instead of trekking over to one of the big-box animal supply stores. My guess is you'll have a new source for your pet's needs if you do.

I went to Pet Supplies Plus for reasons that had very little to do with supplies and everything to…read moredo with a 90 pound philosophical contradiction of a dog, a Golden Retriever, Rottweiler, and Great Pyrenees mix who appears to have been assembled by committee that wasn't interested in each other's feedback. Five stars. The store itself appeared well stocked, though I did not linger among the aisles long enough to judge the economics of kibble. I had a mission. My dog loves water. He does not love bathtubs. As previously mentioned, he is a giant animal and can jump like a kangaroo. This is the sort of paradox that ruins an afternoon. So we tried the self service wash. Fourteen dollars for a single wash, or five for forty. A sensible system. We chose one, in case this turned into another lesson in futility. Instead, it turned into something as close to joy as bathing a reluctant animal can hope to do. The employees were disarmingly kind. They asked about our dog as if he were a minor celebrity, which given his genetic resume, may not be entirely wrong. They asked how many towels we wanted, which is the kind of question that suggests experience. Then they walked us back and explained everything without hurry or condescension. There are three wash bays. Large, enclosed tubs with doors, the sort of setup that quietly eliminates escape plans. Leashes are attached to the wall. The sprayer works like an old self serve car wash. You turn a dial and receive rinse, shampoo, conditioner, all arriving with reassuring competence. The water temperature is not adjustable, yet somehow perfectly comfortable. There is even a dryer hose, which my dog tolerated in the way one tolerates taxes. It still required two humans. Some laws of nature cannot be broken. But what is usually a soapy wrestling match became something orderly, almost civilized. We left with a clean dog and a sense that the problem had been solved, at least temporarily. We will be back. Next time, I won't hesitate; I'll buy the five wash card and accept that, in this small corner of Hamilton, the system works.

First of all, their groomer Dawn, is a Cat whisperer, she was so loving and patient with my…read morenormally ornery baby. Their staff (& I was helped by 3 different people) is so welcoming, and helpful. I had to do a return, not a problem. I did a price match, eazy peazy. I will support this Local shop, & not buy my pet supplies from Amazon any more. We are regulars now.

When you love your pet (and who doesn't?), it's always nice to have that special store you can go…read moreto and know you'll find what you are looking for. Even if you are looking for sound advice or to do a price comparison with an online retailer. Since we moved to Monroe Township in Feb 0f 2020, Katie's has been that spot for us. Katie's has everything you could possibly need for dogs, cats, rabbits, fish, and lizards. We have always been dog people, and we like knowing that the staff at Katie's Pet Depot is knowledgeable and friendly. It is nice to be greeted at the door by store personnel. It is very simple, but it makes a difference to customers. When I walk into Katie's with or without our dog, I always get a nice welcome. Of course, when I am with our dog, I get an even better welcome, but I am used to that by now as it happens anywhere else that we go. He is just more popular than I am. Our dog eats small bags of kibble because he eats a mostly homemade diet which we supplement with kibble. For that reason, we only use about one small bag each month. Katie's has an exchange policy on dog food: if your dog doesn't like the flavor or brand you buy, you can exchange it for something else. That's good to know when you're buying premium dog food. It is good to know that if our sometimes picky dog doesn't want to eat something, we can always exchange it for something else. We have never had to do so until today. I returned a bag of food that had about 1.5 cups taken out of it. When I walked in with it, I didn't have to explain anything. I was greeted and asked if I had an exchange. That simple. I said that I did have an exchange and went to get a different flavor of the same brand of food that our dog has been eating since he came to us from the shelter in January. I brought the bag up to the front to do the exchange, and it was that easy. We trust the staff at Katie's to help us do what is best for the pets we love. There isn't much more you can say than that.

Amazing customer service, experience, and consultants, I would highly recommend if you're looking…read morefor any knowledge on pet care

Such a great experience, Howie and crew were beyond helpful for all of my saltwater needs. I was on…read morethe hunt for something very specific and they graciously reserved the item for me. They were wonderful to work with answered all of my questions. The store is clean, all of the tanks are just lovely and have a large variety of saltwater stock to include fish, coral, CUC and all of your reefing needs. I will definitely be going back to purchase more saltwater friends I Highly recommend.!!!

Store is filthy, staff are rude, owner is cheap and has given up on the hobby. Must owe lots of…read moremoney to someone to still be in business. REPLY TO OWNER - no shame here. My review was based on today. The store and tanks ARE filthy. Barely wanted to touch the door. I told you exactly when and where I bought the fish from (November/Dan's fish), sent photo AND video so you would know that it was a healthy, quality fish that I chose to re-home which you no doubt will sell for a profit. I'm not petty to get even over $10-$15 credit, although I could have drove 40 minutes to Absolutely Fish and received store credit. The blonde girl in the store had a mouth on her and an attitude that I didn't appreciate. I wasn't even talking to her but she felt the need to pipe up anyway. The girl behind the counter said no credit or trade because the fish was too small. As a business owner, you have to take the bad reviews (just scroll to see many others) with the good. Shame on YOU my friend for taking the time to try and challenge my review instead of Hey sorry you had a bad experience today thanks for the fish that I will probably sell for $20 or more. Tank on bro.

Mike is very helpful with questions about my birds. I am new…read moreat having birds as my pets.

Mike's is the best place to go for all your pets' needs. I could not say enough good things about…read moreMike; he has helped me with countless pet questions and emergencies. I trust his insight and recommendations like I do those of my vet. His store has everything, and if you want something he doesn't have it's likely that if you ask he'll make it happen. His staff is just as nice and helpful as he is, and this place is the only pet store around that carries live feeder mice. Best pet store ever.

The staff is helpful, friendly, and knowledgeable. They helped us switch our fur babies to much…read morehealthier diets. The staff is fun and it is always a pleasure to visit!

Molly and team are outstanding at providing the best customer service, and their knowledge about…read moretheir products is amazing. They are truly there to help, especially if you have an off the charts picky eater pup. They are very kind and I appreciated the time, energy and suggestions to solve the mystery of what my furry friend will eventually settle on eating. Five stars!! Sandy- Princeton, NJ August 2024.

While visiting our local Asian grocery store, popped into this location. Multiple employees waking…read morearound the store, some stocking, some just walking and only 1 person at the cash register with a long line. Finally another cashier opened up. Target reported strong profits, better keep paying customers happy before they lose them.

I've visited this Target location three times now with mixed results. Lots of parking. It's very…read morecalm here. The bathrooms are nice and clean. The first two visits were fine, browsed around and picked up some snacks without any problems. However, my third visit for drive-up pickup was extremely disappointing. I ordered three containers of Chobani oat milk, the same brand I regularly purchase from other Target locations without issue. Every single one went bad within 24 hours of opening. At first I thought something was wrong on my end, but when all three had the same problem, it became clear this location has serious issues with how they're storing refrigerated items for pickup orders. I've never had this problem at any other Target, which tells me this is a location-specific issue with temperature control or storage procedures. The oat milk isn't supposed to expire until February. Won't be returning to this location. My home Target may be in the ghetto with nightmare parking, but at least they know how to properly store refrigerated items and I actually get quality products. Made me realize I should count my blessings and appreciate what I have!​​​​​​​​​​​​​​​​ the grass isn't always greener on the other side.