Tried to return a brand new snowthrower, Would not run except on choke. According to the return…read morepolicy of Menard's, once you put gas in these items: * Lawnmowers * Snowthrowers * Tillers * Log splitters * Chipper shredders * Generators * Pressure washers They cannot be returned. HOW ARE YOU SUPPOSED TO KNOW IF THEY WORK OR NOT IF YOU DO NOT PUT GAS IN IT!!!!! Items must be fixed according to their policy: A gas-powered item may be returned or exchanged within 30 days of purchase with a receipt if the item has not been used, is in the original package, and has not been filled with gas. If the item does not meet the rules above, the customer must take the item to an authorized center for repair. Unless the item is under warranty, repairs are at the customer's expense. There were other issues with the thrower my friend had purchased, shifting was very difficult for her, maneuvering was very difficult. All of which was found AFTER unboxing. She did not want the item. As of now it seems she is stuck with it, even after having taken to a repair facility. So a warning to all! Do not purchase the above listed items from Menard's!!!!

I have mixed feelings about Menards. I think that the way the store is laid out is a complete scam…read more They put the same kinds of products in different parts of the store and they often move products to keep you wandering around the store - a gimmick to get you to see more merchandise in hopes you'll buy more stuff. They say the average time a customer spends in the store is 44 min. That's a long time and it's probably due to the store layout. I tried reaching out to someone at Menards corporate to discuss this issue. They provide an email address, so I emailed them and asked if I could speak with someone on the phone. They replied that they do NOT deal with customers over the phone - only via email. What? What kind of customer service is that? How do people without computers or email communicate with Menards corporate? Silly, really. It's sad that Menards is the only large home improvement warehouse-type store in Marinette. Honestly, if you have the time, go to Home Depot in Green Bay. The three stars is for the employees - they rock! Becki, Kayla, Kathy and Mikayla are especially awesome.

Long story short, this past weekend my husband and I were camping with our pop up camper in Silver…read moreCliff, WI. When we arrived Wednesday evening, we realized we forgot our camper keys (lesson LEARNED!). Luckily the owners lets us crash in one of their cabins. After pure panic all night, and given we were 3.5 hours from home, we woke up Thursday morning and started calling all around for a locksmith. We were recommended from multiple people to try Andy's Ace Hardware in Menominee. A one hour drive later to Ace, and about 20 seconds after him trying, JUSTIN the locksmith got us in!!! He TRULY saved our weekend. I do not know what we would have done besides damage our camper, or drive back to Milwaukee depressed and defeated. Justin was kind, funny, and you could tell he truly enjoyed helping people (especially in their desperate state). Huge thank you to him. Give him a raise!!! Thanks again Justin!!!

Staff is extremely helpful and extremely friendly, very welcoming. Also they sell everything, and…read morewhat I have bought I have never had an issue with. Got my keys for my truck cut here and it was around $8 for a sensor less key so pretty cheap for like house keys and padlock keys.

You have to know what you're looking for going into this store - but the staff specialize in small…read morehandyman type work and paint matching. Every time I come in here, I learn a little bit about small repair hacks for old homes. It's a small local business with all the messiness that entails, but keep in mind when you're going into a store like this you're supporting the local community. Their gun selection is... Mediocre at best, but the ammo selection is the best in town. I always swing by to grab reactive targets before the wife and I go shooting. It's just a small town hardware store, and it is a little expensive, but the screw is way less than the local town Ace Hardware (don't get me wrong, they also have things they do best. But the other Ace is very expensive).

Filthy floors, shelves and products are all dusty, rude service from the owner (I was told he's the…read moreowner, Jack?) unhelpful staff and outrageous prices are just a few of the issues waiting for you at this gem. This is the only locally owned business I e ever recommend skipping and going to the big box store instead. It's worth the drive to the next town to do so, even with gas prices high it's way cheaper to go to Menard's. This dump give True Value a black eye.

Having owned 3 older homes in 40 years, I've had to deal with contractors on large and small…read moreprojects. After too many frustrating experiences, I am so glad that a friend recommended Van's when I needed replacement windows in 2009, and I was so happy with that experience I hired them again in 2013 for siding. Here's the difference between Van's and pretty much everybody else I've dealt with: they provide customized professional work for less than what the amateurish one-size-fits-all companies charge. Not allowed to name competitors, but in windows and siding you know the companies I mean: big names, lots of advertising and phony discounts (that is, jack the price up so they can give you 20% off) mostly job the work out to fly-by-night or untrained subcontractors. Van's pays great attention to detail and like I said, customizes the job. Maybe that customization isn't so important on a 10-year-old house, but is sure is on a 60-year-old one. Every one of my windows was a slightly different size, and needed finesse to make them look like originals. And the siding job required similar skill. I can't recommend them highly enough - and I"ll never use anybody else!

The worst workmanship ever in all the years of having work done. They put a hole in our interior…read morewall with a sawzall. The employees who put our window put dents in our aluminum siding which was impossible to find to match since the aluminum siding was at least 20 years old. They actually thought it was ok until I showed the salesman.It wasn't being picky it was unbelievable I then actually watched them as they worked and inspected their work. I had them do things over because of their sloppiness .I guess dents in new trim are acceptable. After they left, I found more damage(more dents, bent screen) The sloppiest workmanship ever. I would definitely steer clear if I was having work done or if building a new home. The salesman was ok but it must have been frustrating for him. It definitely was a nightmare. Please take my advice, there are a lot of businesses out there who provide good workmanship.

I enjoy shopping here as I have a picky dog and the service there is friendly and courteous. Very…read morehelpful staff. Prices are not bad at all for quality products.

Charging extra for people using a debit card if their purchase is under $10 is just a bad business…read morepractice. It takes you out of the competition for lower prices on some items. So why buy them at your store? It makes no sense if you can get the same cat food at the local grocery store and that prices end up being cheaper because of a fee you added. I can't shop at a place that makes such a stupid decision that throws away customers.