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    Tractor Supply

    3.0 (8 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 2 months ago

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    2 years ago

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    4 years ago

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    11 years ago

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    5 years ago

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    9 years ago

    Their customer service skills are seriously lacking. They are rude, condescending, and outright mean. Take your money elsewhere.

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    11 years ago

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    PetSmart

    PetSmart

    2.1
    (27 reviews)

    We had an appointment to have our dog groomed. They frightened him by putting a leash around his…read moreneck and making him walk inside the grooming station instead of just letting me hand him to them. It was quite different from any groomer I've ever been to. Of course, he didn't want to walk away from us and into the unknown, so he resisted. They decided to let him walk towards the exit door. They had to observe his walk to make sure he didn't limp. That satisfied them, so they pulled him in by the leash. Then they asked if he had any medical conditions. I told them he takes medicine for seizures. They said he'd have to come back another day when they had express service. Express service is actually something I'd like but taking him back another day didn't fit our schedule. We are visiting our daughter and leaving soon. Besides, I didn't want him to be put through the process he went through this morning. He's been groomed regularly for years and we've had no problems. I've had several other dogs that were groomed all their lives. We never experienced anything like this. I would like it if other groomers started express services, but these people didn't seem to try to put Baxter at ease.

    Izzy loves Emma. She's bonded with her groomer so much, she gets excited when I mention her by…read morename. Emma is professional, friendly, always has a smile on her face, and truly has a passion for the pets she grooms. Highly recommend both her and this location for grooming!

    Pet Supermarket

    Pet Supermarket

    3.5
    (14 reviews)

    First time I have been to a self dog wash in Knoxville. The store was clean and the staff was nice…read more But comparing to other dog washes that I have been to in the past, this was a little disheartening. Walking in, the staff did inform me that there were no towels available, as their machine was broke but they had dryers that were available. They don't offer any brushes or scrub brushes to clean your dog with. Their take? "Well if a dog comes in with parvo, we don't want other dogs to get sick." Which I get that, but if a dog does come in with parvo, in the dog washes, it is highly contagious and the dogs coming in could still get it. Parvo is killed with bleach or another strong industrial cleaner and the staff didn't use bleach/strong cleaner (from what we could see) after we were done with the dog wash. Also, other dog washes have stiff rubber dog cleaning tools and steel brushes that are extremely simple to clean. The shampoo & conditioner probiotic is mixed together and extremely watered down. But the smell was decent and the additional spray cologne post wash was nice. For $17...I guess it wasn't too horrible. And the dryers worked fairly well. So, while this place is not my favorite place, in a pinch, it could still work, as long as I remember to bring everything necessary.

    MK was so helpful when I visited in-store! They answered every question I had about fish and is…read morevery knowledgeable and kind. I had a sick betta fish and they helped me give him a new life! I couldn't have done it without their help. The store also has a great selection for more exotic pets. Love it here!

    Aquatic Marine

    Aquatic Marine

    3.4
    (17 reviews)

    Great store with a great staff…read more This is one of our favorite aquarium stores ANYWHERE. The selection is good, prices decent, and staff is excellent. They are very knowledgeable about both fresh and saltwater aquariums and fish. VERY helpful, too- And not nearly as pretentious as the staff in a lot of stores. This is one of the few stores that my wife and I both feel comfortable asking questions in- Unlike a lot of places, they are patient with beginners... Some people realize that not EVERYONE is an expert, and that, at one time, they didn't know everything! Livestock is healthy and well cared for. I would not hesitate to buy from them. They have an excellent selection of Corals- Just about anything you would want. And- The advice to go with it! They've got several display tanks there that show the potential for your own tank- In fact, we're using one of their tanks as an inspiration for what we want to do with our own reef tank. And- The display tank- Wow! 1,200 Gallons. It's beautiful! Stop by this place- You'll be glad you did!

    I hired Aquatic Marine to install and setup a tank in my home and was promised "magazine quality"…read more Nearly a year later, we weren't close. I became frustrated with the tank when there was no end in sight, the work was chaotic, scheduling was near impossible, and I discovered that even after paying for routine maintenance none of my equipment had been properly maintained. I decided it would be easier to just start over with a smaller tank, so I gifted my larger tank to the owner, Kinny Parrott, and purchased a much smaller tank that I thought would be easier for them to actually finish and gave them a chance to live up to what they had promised. He and his service manager agreed with no hesitation to store my equipment and livestock until the new tank was cycled and ready to be setup. Instead, they misplaced half my livestock and his service manager came by one evening without any notice and dropped the rest of my fish into the tank before it was cycled and my gem tang and yellow tang both ended up dying. I sought out help from the store to try and save the rest of my fish, and an hour later, received a call from Kinny stating he was firing me because I was bad-mouthing him to his employees which was not the case. He lacks professional courtesy and the skills to deal with any sort of conflict and is one-sided in his beliefs. His communication style is quite aggressive and dismissive, which makes it hard to have an open and honest conversation with him. He proceeded to yell at me and told me that they would not be doing my install anymore and he was not going to return any of my equipment. He threatened us with attorneys and blamed me for being "too hands on with my tank" and said I had unrealistic expectations. He yelled at me on 2 different occasions using me as a scapegoat for both his personal and business issues and never offered an apology for unleashing on me. For months, he had told me that his service manager was overloaded, overworked, and on the verge of burnout and promised changes that never came. When our relationship ended, I was left feeling like their internal problems were passed onto me and I was fired as a result. When I got upset over being fired for no reason and him holding my equipment hostage, I got mad and Kinny proceeded to tell my wife that I must be bipolar. He finally agreed to return a fraction of my equipment after a battle, and several parts were still missing. He still has thousands of dollars worth of my equipment in his possession not including the tank. After gifting him a new tank, purchasing another tank without asking for any sort of discount, and spending thousands of dollars at his store, I was left feeling incredibly taken advantage of. I could go on and on about the customer service, problems that occurred during our time together, and retracted promises, but am hopeful that this brief glimpse into my experience will help prevent someone else from being lied to and taken advantage of. I had been warned about getting involved with Aquatic Marine, and looking back, I wish I had heeded the advice.

    Tractor Supply - deptstores - Updated August 2026

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