Gas is my biggest expense with traveling and I'm always looking for ways to shave off some cost. Costco does a pretty good job most of the time as the gas prices are subsidized by the Costco membership. As well, they run their gas stations pretty thin. There aren't squeegees or car washes or even air pumps at the fueling area. They only have two flavors of fuel - regular and premium. No diesel at this location. It was easy to queue up, fill up and be on my way saving a bit in the process. Note that unless you've got a big vehicle, you can use the pump on either side of your car! The hoses will stretch. We did not go into the warehouse today and I know that if I add the gas station to Yelp, even though they have different hours, Yelp will merge them. So here we are. [Review 464 of 2026 - 608 in Tennessee - 25647 overall] read more

See all

I love Costco, but, I have to say the A T & T people in there, LIE LIE LIE LIE LIE. do not use the A T & T at Costco. "free" phone is a LIE. they charged me $1090 for my "free" phone. and the help line that I called into about this lied too. Costco should boot out the A T & T kiosk as they are liars. I do love my Costco though. shocked that they have them in the store. read more

The Costco is Knoxville is quite different than my neighborhood Costco due to the layout and the offerings. This is one of my favorite things about Costco, seeing offerings that are not offered in other locations. Seeing all the University of Tennessee apparel was super cool, and I really liked the men's dress shirts. There were a lot more offerings of men's dress shirts than my Costco. The lobster tails was also something you can't find in my Costco. The men's watches was not great nor were the pet furniture options but overall the staff was nice and it wasn't as chaotic as some has said before we entered. read more

Costco - Wholesale Stores Near Me - Knoxville, Tennessee

See all

Clean, friendly and love the hours of the Costco gas. Lots of products to choose from.

This Costco is located in a very busy part of Farragut; getting in and out of the area is a drag and these locals aren't very friendly. It's a full size Costco Wholesale with a gas station serving the west side of Knoxville. Gas prices are cheaper than in Alabama so there's that. It's super busy here, which is great if you are a shareholder, but is unfortunate if you're shopping or getting gas here. read more

Costco - Wholesale Stores Near Me - Knoxville, Tennessee

I dropped my membership to this club after years because they have oversold memberships by a HUGE percentage. Translations = Almost always over crowded, parking is awful (worsened with "entitled" Farragut customers wanting to socialize for abusively LOOOOONG periods of time during & after loading their cars) totally insensitive to others trying to park in an overflowing parking lot. COSTCO, IF YOU OVER SELL MEMBERSHIPS, YOU SHOULD (TO BE AT LEAST FAIR) THEN, REBATE MEMBERSHIP FEES IN PROPORTION TO YOUR OVERSOLD STORE CROWD OR OPEN ANOTHER LOCATION!!! Also, Costco needs to ditch the newest packaging they use for their chicken (bags). Additionally the whole scan cards as you enter the store thing is just plain inconvenient and crappy. read more

Would not recommend buying produce from here. They freeze everything and put it out on the shelves to thaw. It takes about 1 day for everything to go bad. The day after I went shopping, my broccoli was slime and all of my fruit was mush. This is not a one time situation, it is literally every time I shop there. They are basically selling rotten food on the shelves and stealing money from their customers. It's unacceptable. read more

Costco - Rotten broccoli - Wholesale Stores Near Me - Knoxville, Tennessee

I love Costco. I have a membership even though the closest one is about an hour and a half away from me. We are supposed to be getting a club about an hour away soon. They have great deals on clothes and food. They offer different options from Sam's Club. I tell people, that thinks it's just a Sam's Club, it's like Walmart versus Target. read more

Moved from Texas, I thought our Costco's could get busy!!! But Ooohhh My! This was "Insane!" Parking is a sport, as well as shopping, this place was very very very busy. And every time I've passed it since it has not changed. I think it..."TIME," for another Costco! Sadly, this is the location most convenient for me... So, I will be returning... but I will be there at least half hour before they open in the future. read more

We love Costco. This one is great. Everyone working there always seems so pleasant. They have everything there. Price per item is almost always better than other places. We get the bulk of our staples here. If there is something my husband eats that the rest of us don't we get it somewhere else but otherwise Costco is a go to. We don't only buy food here... our couches are from here, the table behind our couch, clothes, shoes, squishmallows, etc. Costco is the best and this one is more pleasant than others because the staff is so nice and it's well lit. Parking can be a bear but just be patient. It's a lot more crowded than it used to be but I have been to Costcos that are far more crowded. read more

Costco - Harry Potter squishmallows - Wholesale Stores Near Me - Knoxville, Tennessee

See all

I went back-and-forth on this recommendation. I shop at Costco a lot. I used to buy expensive products there, refrigerators, tires, etc. But they're way too busy now. I tried to buy a $2200 refrigerator a few months back. They were making me Input what I wanted online and their online purchasing screen just wouldn't work. I gave up and went to Lowe's and bought it there instead. Much easier process, more polite, employees, and barely paying anything more. Costco, however, they have no problem having extra employees check to make certain you haven't absconded with something when you leave. There's something fundamentally flawed with that process. read more

Today I had an appointment for a routine tire balance and rotation. I had previously been told it would be a 30-45 minute wait. The last time I was there for the same service, it was about 30 minutes. When I checked in today, they asked for my phone number. I told them it's on file and that I would be waiting on the bench because it would be a short wait. China and another two male employees said it would be more like a 60-90 minute...likely 90 minutes. So, I asked them what's the point of making an appointment if I'm going to wait 90 minutes for a job that takes 15-20 minutes? China responded with "the point is you're going to wait no more than 90 minutes as opposed to having no appointment, leaving the vehicle, and then getting a call some time during the day that your car is ready." I drove 22 miles one-way for this appointment but anticipating it would be a 45-minute job max, I had to leave to ensure I could pick my son from school. I've purchased tires from Costco for the past 15-20 years. Two years ago, I purchased my tires from Discount Tire because they had the tires I needed in stock. Every time I come in to have the rotation and balance done, with an appointment, they pull the vehicle in w/in 5 minutes and complete the work w/in 20 minutes. Yes, I paid $20-$30 more per tire but the service is impeccable. I'm treated with courtesy and respect. If you're considering purchasing tires, check with Discount Tires. You may pay a few more dollars per tire but you'll have access to a robust, nationwide chain of tire shops that will be courteous but most importantly, respectful of your time. read more

Moved to the area from out of state. We were frequent bj wholesale members because our local sams club closed and Costco was too far. Now we are closer to a Costco and we are missing our bjs we opted to get a membership. The employees were very nice and not pushy to upgrade which I found refreshing. She gave us all the information and let us decide. We saw they had furniture for sale this week.. so we decided to go check it out. We ended up buying a sectional for a really good price. My husband ended up lifting it, putting it on the cart and bringing it to the cashier. When he went to load said furniture into our truck we had an employee offer his help unprompted. Amazing customer service. read more

Too crowded, no parking, cashiers are not very accommodating. They do not always carry the product that you start using. I have been very frustrated the past two years! This location cannot handle all the memberships they sell! read more

Definitely prefer Sam's Club! I seriously feel like I lose my soul a little bit every time I go there. The people shopping are horribly miserable perhaps because it's insanely crowded or because it's outrageously expensive. My daughter has an anxiety attack if she goes with me so I can no longer shop with her there. BTW she doesn't have anxiety attacks at Sam's Club. Then we I went to get gas, the gas station attendant was extremely rude to me. The vibe there is just off. read more

This location appears to be older and not well-organized. It was crowded when we visited. The staff were constantly blocking aisles and restocking. This should not be done midday on a Saturday in my opinion. Parking is limited and disappointing. The selection of products is reasonable, but nothing special. Everything is very expensive! I was shocked how much higher it was than our local Sam's Club. The location needs a makeover from the store layout to the bathrooms. The checkouts are so crowded and too close together. We always use scan and go at Sam's. The cashier assistant reprimanded us for unloading our cart. Not sure what the protocol is supposed to be. This appears to be an older, smaller store that has tried to cram more stock into the square footage and it's made it chaotic to shop there. Location is in a busy area of Knoxville. read more

Today my husband went to Costco as an uber driver, he went in the store for a list of items. It listed 4 bins , but the cashier was distracted by talking to another person and only rang up 3 bins . When he got to the door to leave ,they stopped him and wouldn't let him leave with the extra bin since the cashier rang it up wrong. He explained if they could fix the issue and take responsibility and accountability for the cashier's mistake and he said, "no, I cannot let you leave with four bins , since they one rang up three." He wouldn't even talk to the cashier about their mistake. Then the associate at the door said that he would deactivate my husband's account due to their mistake. Very rude and unprofessional. My husband had also tried applying to a job at the auto center and was automatically turned away, they are unprofessional and think they are above everyone because they are a grocery store. read more

You can almost buy everything that you needed here. The quantities are huge so it's probably better for families. Pros: -Gas. Their gas is usually the cheapest in town. -Big-ticket items. If you also have the 2% executive reward or Costco Visa card, you can save a lot of money. -Costco travel. Their hotel prices at the big cities are usually cheaper than others. Plus, if you have the 2% (executive) or 3% (Costco visa) rewards, that will be even cheaper. -Organic products. They are usually cheaper than other stores. Cons: -Only purchases made by the primary executive card holder will get the 2% reward. Unless you have the Costco credit card. -It always crowded. It's really really crowded during the weekend. -The expiration date on their products sometime are shorter than other places. Make sure you can finish the big package before it expired. It's a good place to find high quality cheap things for sure. read more

Costco - The golden kiwis are very sweet - Wholesale Stores Near Me - Knoxville, Tennessee

See all

Beware! If you sign up for a Costco visa, they force you to use this as the payment type. THEY WILL NOT PRINT A REGULAR MEMBERSHIP CARD FOR YOU!!! This was misrepresented when I signed up. They do not want you to have two cards. They will tell you that this is not the case but trust me based on experience, it forces you to do that. Which is ridiculous because your picture is in the card now AND you must scan your card going in. Costco is falsely marketing this card. I do not want to charge everything I get!!! I'll be going to Sam's Club!!! read more

I saw several employees raising their voices at each other, and the person checking memberships was one of the rudest people I've ever met. She would not listen to anything I said. read more

By far worst experience I have had at any Costco ! When I asked politely a customer service rep about a double charge on my acct I felt like I was being attacked I stayed calm and just walked away with my head in total confusion , I was addressing an issue only to be met with a false statement from her as I spoke to higher ups . Not shopping there again. read more

2 down to 1, and what stinks is with the exception of checking out the rest is great. Extremely rude cashier again, reported this to the manager. For this one our associate was Joe, or I could say Karen on this one. As was not expressed in a way that did not include smirks and rude comments after every time we asked a clarifying question: though person #1 presented a card to get in Costco and can bring 1 guest that does not have a card...in the event that person #2 is going to pay for it, and even when person #1 presents a Costco card at checkout...please bear in mind person #2 must also have a card. As a married couple this rule is absolutely silly. Who's to say we only have one credit card that's in my name and my wife is the primary Costco card holder? After today I get it, I will need to show my card if I pay. There are literally a thousand ways to say what you said and not be offended because I didn't understand and needed clarity. Won't renew membership, there are nicer places to go to purchase things in bulk. Please make note of the above so you are not harassed about it. Happened today about 2:40 pm on Saturday 3/27. read more

This isn't so much a bad review as it is a warning for customers. Check the expiration dates on your food products before you buy. Twice I've bought expired or near expired items here. Here is a picture from today. Milk for your toddlers expires tomorrow beware. I told a staff member not sure if he cared. read more

Costco - Expiring milk - Wholesale Stores Near Me - Knoxville, Tennessee

The ready made dishes and bakery are wonderful Great selection Nice cashier Clothes are great quality too read more

Wish we had one in Vero Beach they have great value all around with awesome stores that are easy to shop always very clean

I live 30 minutes away - and it is worth the drive to visit Costco! So many great deals. I've especially liked how they've handled the pandemic: everyone is required to wear a mask or face covering, they have a list of all the products they are out of (so you're not disappointed). In the beginning they used to limit the number of people who could go in the store - but that led to long lines outside. I would highly recommend visiting during the weekdays if you can. The weekends are incredibly busy - on a Saturday or Sunday afternoon nearly every space is full in the parking lot. Not only is it packed - which makes me think it's a COVID hotspot, even with masks - which we know not everyone wears correctly - but it's also just frustrating trying to move around the store. Favorite thing about Costco? (This won't surprise anyone) the rotisserie chicken! Finally - just a tip: not everything's a deal just because it's in bulk. They'll sometimes trick you like that. read more

Costco - Coffee grinder - Wholesale Stores Near Me - Knoxville, Tennessee

RUSH! RUSH! RUSH! That's Costco's motto at the Knoxville location! The cashiers don't have time to even freakin say hello or even smile because it slows them down! On top of that, the man who put my groceries in the cart kept on putting the raw veggies on or next to (touching) the raw meat! Aren't they taught about cross contamination! It is a thing, you know! I'm from California where we have numerous Costco's. I have loved every one of them till I moved here. My complaint is at checkout where the employees at this location are required to RUSH every customer! It's not representative of Costco's fine service. I wish the general manager would take note and lighten up! read more

Standard Costco - super busy. Prices seemed equivalent to California and with many similar options. Friendly staff when they could be found.

Well stocked clean restrooms have hot water & soap with hand towels & hot air dryers. We ate first, and the hot dog & pepperoni pizza were good & inexpensive. When we entered the store we got Lysol wipes (from the "last one in the store!") from the friendly gentleman at the door checking membership cards. We got 3 packs of Kirkland water & a huge bag of pistachios. They were out of paper towels & toilet paper (as well as wipes). At the self-serve checkout (so fast!), a sign was posted showing restrictions on items that people are hoarding during this COVID-19 outbreak (only 2 of wipes, paper towels, Deerpark water (huh??), and other essential items or what some folks think are essential items). For the hoards of shopper present, no tempers flared and personnel were friendly, instructive, and SUPER efficient! This wasn't our first visit, and we'll continue to shop here when we are nearby. read more

The Costco on County Line Road, near Greenwood consistently on point with service and selection. It's just not for paper products. Values in fresh meats and seafoods are always available. We appreciate the wide variety of fresh made entrees, especially the chicken pot pie and stuffed peppers. We find values on wine and spirits to be unmatched. The value of the executive membership more than pays for itself with the checks you receive. Bravo Costco!!!!! read more

I love Costco and this location ticks all the boxes. The parking lot is sometimes a bit crazy and getting in and out of the fuel pumps can be a challenge, but the store is always well stocked, clean, and the staff always friendly and helpful. read more

Love love love Knoxville. Love the homegrown employees, got that southern charm. Quick wit! Sorry lost on some Transplants (customers) loud obnoxious. Bless their hearts! read more

I love using the Gas Buddy a app to find the cheapest gas in the area and it is ALWAYS Costco. We had gotten rid of our membership prior to moving to TN but the differences in gas prices between Costco and competitors was significant enough that we renewed ASAP. Lines can get pretty long but it helps that their hoses can stretch to either side of your car, regardless of where your tank opening is. There is always an attendant wandering around to assist, too. The only negative (if I'm nitpicking) is that I often have to scan my membership card multiple times for the pump to read it. read more

Costco Warehouse is a huge club house that offers members a huge discounts. This members only club is designated for business owners and their families. I love receiving perks and discounts for being a business owner. I hope a million new business owners join this amazing clubhouse this week. read more

See all

Well gas is cheap in Tenn compared to California's prices. $1.62 vs $3.29. But at least you know you are getting clean gasoline for your vehicle. The pumps are clean and can stretch over if you parked on the wrong side. Payment is even easier if paying with a Costco credit card. Just tap and start pumping. When we went midday, we did not experience any long waiting lines. Just a few people who didn't know how to use the new payment system. read more

Always good service, clean and nice variety. Clothes are top quality. We really like the clothing, wine and food selection

If you buy in bulk and like a good product Costco is for you! The meat and seafood is really fresh and the tire service and price is wonderful! read more

We shopped here today. We are so excited that they are giving samples out again and put their tables back out. It has been a while since we have eaten a hot dog at Costco. We used to get their king crab legs each summer, but they have gone up over a hundred dollars. I will have to think about it before I pay over $300.00 for them. They had all of their check lanes open. We flew right through the line! read more

Costco - Candy - Wholesale Stores Near Me - Knoxville, Tennessee

I had never been in a Costco until last week. I had heard people raving about it and maybe they worked it up too high. Overall I didn't see anything really different from Sam's Club, in most items I looked at, Sam's actually had better pricing. I've heard people brag about their Kirkland brand wine, and their meats, and their meats did look better than Sam's but that was the only thing. Not to mention that parking lot is a hazard in itself. And people kept bumping into me, like hello people we are in the middle of a pandemic called COVID-19, so back the heck off and give me my 6 feet, lol, but seriously. So, maybe I'm just a Sam's Club girl, I don't know but I wasn't crazy about Costco that's for sure. It will take me a while before I get drug back into that place. read more

See all

I experienced very poor customer service at this location. The employees treat their customers like they are criminals. I don't usually leave reviews online, but this was by far the worst shopping experience I have ever had. I will be cancelling my membership. Disappointing. read more