This is primarily for Regina who works in Sephora Kohl's. I was shopping for a fragrance for my…read morehusband, and she had a way to give me 2 samples to take home for him to try. When I decide on which to purchase it will be because of her. She's just lovely. For the returns center, the very organized and friendly usual guy was there. 5 stars. But he needed help!! None provided. Those of us in line had to wait at least 20 minutes. Unacceptable. That's on the store manager..

My pick up order was not in the assigned bin when I went to this store to retrieve. No associate…read morewas available to assist me. The store was chaotic; the service desk had a line of at least 15 people. I came home and did an on line chat which was fruitless; I was told to dispute the charge with the bank. I called customer service and was on hold for over 45 minutes. I will not pay the bill for this item and **I WILL NEVER SHOP AT KOHL'S AGAIN** I hesitate to even give this store 1 star; should be zero.

NO MORE BELK !!!! I…read moreremember going to Belk's when I was a kid, and it seemed to have a good reputation. I just visited today (26F) to buy some flannel sheets. When I googled "flannel sheets" it popped up that Belk had these really pretty green checkered ones for under $25! I got in my car and drove down, walked the WHOLE STORE twice before a nice lady asked me if I needed help, so I explained I was looking for flannel sheets. She gave me a sympathetic smile, and informed me that I was at the WOMEN'S STORE, and that the sheets would be in the MENS. I asked if it was upstairs or something, and she shook her head "no", and explained how to get there. Apparently, there are TWO Belks. They are less than .5 mile from each other and NOT connected. On apple and google maps it only show the address for the women's location. I get BACK in my car and over to the men's store, and locate the sheets I was looking at. Turns out the sheets that were advertised to me by my google search were in fact MICROFIBER sheets. When I asked an associate a question about how the bedding section was arranged I told her that I wasn't a regular shopper, and was curious since it seemed all the microfiber sheets I was looking at were FULL size; she proceeded to look me up and down, and respond " obviously , now can you move so I can get a ladder." I was kinda in shock at being treated like this. I snagged a set of flannel sheets from the sale table on the other side of the bedding section ( not really the ones I wanted but oh well) and made my way to the register. The lady there rang me up, and told me my total. I figured that the sheets would be close to maybe $22 since the microfiber ones were $14.98 to my shock they were $30. I asked the employee that if I could find them cheaper online if they would price match. She scoffed and looked down her nose at me. "If you can FIND them for Cheeper then 75% off I'll be in shock." She said sarcastically to me with a role of her eyes, and this was not a young person either! Needless to say I spent $10 extra at JC Penney's for better service. Just because I don't fit the "norm" of thin, white, and over 65 doesn't mean that they can be rude to me. I'll be returning the sheets and never spending a DIME in that business. Needles to say I can see why no one under the age of 45 shops there.

They are understaffed. It is so irritating to have to hunt a clerk down. The store could use a deep…read morecleaning. It has really gone down hill over the years. They could use some improving on their customer service for sure. I think I have been here for the very last time.

I had no idea this was all one big shopping center. It stretches for about three miles with…read moreParkside Drive being adjacent to I-40/I-75. The shopping center includes two main areas - Pinnacle at Turkey Creek and Colonial Promenade. The two combine for some 85 stores and restaurants. We were here for Island Fin Poke and did a bit of exploring after eating. Dang, this place is huge! Belk, Carmax, Shoe Carnival, Target, Weigel's, GameStop, Dollar Tree. There are even hotels in this shopping center! Huge! [Review 2380 of 2024 - 565 in Tennessee - 23394 overall]

Ladies and Gentlemen, I present to you the "taste Rodeo Drive of Beverly Hills" of Knoxville…read more The Upscale Shops at the Pavilion of Turkey Creek of Knoxville, Tennessee has the same quality clothing and shoes of Rodeo Drive But a fraction of the cost. I love shopping at the Pavilion of Turkey Creek, so much that I have now called it: The Taste of Rodeo Drive. This amazing shopping center has the best home décor shops in the world. And the most fabulous fine dinning restaurants here in Knoxville. And if you are shopping, during the holidays at the Pavilion of Turkey Creek. It looks like the Rockefeller Center, with a huge lighted Christmas tree.

I agree with other reviews citing the lacking selection and disorganization. This storefront is…read moreenormous but they only use up half of the space. The half of the store they do occupy is strangely organized. I found myself zig-zagging to find sections I needed and many of the clothes were in the wrong sections or sizing locations. Not sure if it is supply chain issues but inventory is very lacking, too. You CAN find a treasure, but you will have to have time on your hands, be patient, and dig. For my kiddos, there were an abundance of the same few shirts and dresses in the same size and a majorly lacking variety. My husband purchased two items and when he tried them on at home, discovered they had holes in them. A few things to note: The store was closing several hours earlier than stated online due to staffing. When we returned the damaged items, we were only given cash-back, not the option of a return to our card. No fitting room available (when we went, at least). I would come here for the abundance of baby items, but nothing else at this location.

This location is somewhat lacking. The staff seems robotic and not friendly, the selection seems…read morelike they are missing a few shipments. Not overly priced but with a better selection, cleaner store and friendlier staff this store would be 3 stars at best. Save your money and just go to the mall

The associate at the front desk tried to sign up my 77 year old father for a credit card, and…read morewould've if I hadn't asked what he was putting his SSN in for, and he said I don't want a credit card to which she went quiet until she read off his total. PLEASE watch what you confirm on that pinpad

If they're going out of business, why aren't the prices lower? And it's ridiculous that they don't…read moreopen until noon on Sunday and 11 during the week.

Wow - I was impressed. This is a huge mall and for a Super Saturday, the weekend before Christmas,…read moreit was like being transported back to the mid-80s in a time without internet. Almost wall to wall people walking and shopping. My brother and I though were on a mission with limited time so we dodged and weaved politely in the crowds to make our way to the Knoxville Smokies store. The Smokies are a minor league team with an affliation to the Chicago Cubs. We love the older logo of the Bear with the word Smokies above and not so much of the newer logo. I did find a beanie and my brother found a visor. The team behind the counter were very kind and helpful as we added a couple of smaller items to our purchases. The Knoxville Smokies' official store sells on-field caps and new novelties, merchandise, collectibles, trading cards and supplies. Go Smokies!

Date of incident: 4‑7‑26 at West Town Mall…read more My girlfriend and I go to this Surku all the time, but today was the worst experience we've ever had. I was outside on a business call when she came out crying because of how she was treated. She always orders plain white rice with teriyaki chicken. Instead, she was given rice with vegetables. When she told the male employee it wasn't hers and pointed to the correct tray, he argued with her and insisted the wrong order was hers. When she tried to correct it, he slammed the lid down so hard that sauce splattered onto her. He refused to speak to her or make eye contact. I went inside to calmly address it. The woman at the counter told me they "don't have" regular rice. When I handed the food back and asked for just the chicken, she threw the food into the trash in an aggravated way. I ended up receiving only half of what I paid for, and I didn't even ask for a discount just to avoid more conflict. I don't know their names, but the male employee is easily identifiable -- he's the same person shown in Google photos working at this location.

This store is quite large. It's like a Home Goods meets Target meets Hobby Lobby. Tons and tons of…read morehome decor and pillows, accent furniture, faux plants and more. I came in for the rugs. They do have a larger selection but very few in natural materials which is what I wanted. The wool rugs were mostly sold out. Shelves were very difficult to wade through. The store was clean, nothing blocking isles or the floor. However, shelves were a mess. No employees to be found. I saw one person checking out and I'm not sure I saw anyone else my 40 minutes in the store.

Never been in At Home store! I had fun with hubby going…read moredown every isle! We planned our attack as always upon entry! They have so much stuff to make your nest perfect! Garden goodies, bedding, pillows, rugs, wall decor, candles, furniture, and on and on. Hubby could not keep up, cause he was checking everything out!haha... We had fun! Took us about an hour plus. Prices were good, some end caps had sales. Huge selection fun....

Target is convenient and usually has everything you need, but this visit was just average. The…read morestore was a bit disorganized in a few sections, and it took longer than expected to find some basic items. Checkout was slow, although the staff was polite. Not a bad experience overall, just nothing that stood out.

Apparently Target is The Place to be for after Christmas sales! I got so many great bargains! A…read morewide selection of items and often used the scanners in store to price check whick is helpful!!

Good prices. Nice workers but sometimes not enough. Not too much in the way of mens clothes.read more

The wife loves this place. She loves the Humble deodorant even more. On this day she found a…read morebountiful pile of her scented sticks of joy. Even better was that the skincare area was very organized on this day. Kudos!

What a treasure trove of finds!!! This is a must shop and WOW...the clothes are soft... touchable…read moreand beautiful... the jewelry is everything anyone would want to dress up ANY article of clothing... and then there are amazing hand bags and so much more!!! It's a bucket list shopping spree you won't regret!!! I was thrilled with my finds!

I spent a couple of hours here this morning and wished for another couple of hours. Cute clothes…read moreand reasonable prices! Bought gifts and treated myself. FYI, I did have to ask if someone would start me a dressing room but they were quick to engage and after that very helpful. Mimosas, coffee and hot tea for the holidays. Mom and daughter duo are very nice!