Kohls has the worst customer service and their online shopping is a scam!! I order about 9 items…read morebefore going on vacation, things started arriving separately, sadly I never received 2 shirts I really wanted on my trip- I called and they said it was delivered I let them know it was NOT! They apologized and said they'd issue a refund- well 2 weeks later and NO refund, NO ITEMS, and no decent customer service just overseas call center that informed me that online items are often 3rd party items so difficult to get refund!!! What?!?!? I didn't order from a 3rd party!!! STAY AWAY FROM KOHLS ONLINE!!!

This is primarily for Regina who works in Sephora Kohl's. I was shopping for a fragrance for my…read morehusband, and she had a way to give me 2 samples to take home for him to try. When I decide on which to purchase it will be because of her. She's just lovely. For the returns center, the very organized and friendly usual guy was there. 5 stars. But he needed help!! None provided. Those of us in line had to wait at least 20 minutes. Unacceptable. That's on the store manager..

NO MORE BELK !!!! I…read moreremember going to Belk's when I was a kid, and it seemed to have a good reputation. I just visited today (26F) to buy some flannel sheets. When I googled "flannel sheets" it popped up that Belk had these really pretty green checkered ones for under $25! I got in my car and drove down, walked the WHOLE STORE twice before a nice lady asked me if I needed help, so I explained I was looking for flannel sheets. She gave me a sympathetic smile, and informed me that I was at the WOMEN'S STORE, and that the sheets would be in the MENS. I asked if it was upstairs or something, and she shook her head "no", and explained how to get there. Apparently, there are TWO Belks. They are less than .5 mile from each other and NOT connected. On apple and google maps it only show the address for the women's location. I get BACK in my car and over to the men's store, and locate the sheets I was looking at. Turns out the sheets that were advertised to me by my google search were in fact MICROFIBER sheets. When I asked an associate a question about how the bedding section was arranged I told her that I wasn't a regular shopper, and was curious since it seemed all the microfiber sheets I was looking at were FULL size; she proceeded to look me up and down, and respond " obviously , now can you move so I can get a ladder." I was kinda in shock at being treated like this. I snagged a set of flannel sheets from the sale table on the other side of the bedding section ( not really the ones I wanted but oh well) and made my way to the register. The lady there rang me up, and told me my total. I figured that the sheets would be close to maybe $22 since the microfiber ones were $14.98 to my shock they were $30. I asked the employee that if I could find them cheaper online if they would price match. She scoffed and looked down her nose at me. "If you can FIND them for Cheeper then 75% off I'll be in shock." She said sarcastically to me with a role of her eyes, and this was not a young person either! Needless to say I spent $10 extra at JC Penney's for better service. Just because I don't fit the "norm" of thin, white, and over 65 doesn't mean that they can be rude to me. I'll be returning the sheets and never spending a DIME in that business. Needles to say I can see why no one under the age of 45 shops there.

They are understaffed. It is so irritating to have to hunt a clerk down. The store could use a deep…read morecleaning. It has really gone down hill over the years. They could use some improving on their customer service for sure. I think I have been here for the very last time.

I had no idea this was all one big shopping center. It stretches for about three miles with…read moreParkside Drive being adjacent to I-40/I-75. The shopping center includes two main areas - Pinnacle at Turkey Creek and Colonial Promenade. The two combine for some 85 stores and restaurants. We were here for Island Fin Poke and did a bit of exploring after eating. Dang, this place is huge! Belk, Carmax, Shoe Carnival, Target, Weigel's, GameStop, Dollar Tree. There are even hotels in this shopping center! Huge! [Review 2380 of 2024 - 565 in Tennessee - 23394 overall]

Ladies and Gentlemen, I present to you the "taste Rodeo Drive of Beverly Hills" of Knoxville…read more The Upscale Shops at the Pavilion of Turkey Creek of Knoxville, Tennessee has the same quality clothing and shoes of Rodeo Drive But a fraction of the cost. I love shopping at the Pavilion of Turkey Creek, so much that I have now called it: The Taste of Rodeo Drive. This amazing shopping center has the best home décor shops in the world. And the most fabulous fine dinning restaurants here in Knoxville. And if you are shopping, during the holidays at the Pavilion of Turkey Creek. It looks like the Rockefeller Center, with a huge lighted Christmas tree.

I agree with other reviews citing the lacking selection and disorganization. This storefront is…read moreenormous but they only use up half of the space. The half of the store they do occupy is strangely organized. I found myself zig-zagging to find sections I needed and many of the clothes were in the wrong sections or sizing locations. Not sure if it is supply chain issues but inventory is very lacking, too. You CAN find a treasure, but you will have to have time on your hands, be patient, and dig. For my kiddos, there were an abundance of the same few shirts and dresses in the same size and a majorly lacking variety. My husband purchased two items and when he tried them on at home, discovered they had holes in them. A few things to note: The store was closing several hours earlier than stated online due to staffing. When we returned the damaged items, we were only given cash-back, not the option of a return to our card. No fitting room available (when we went, at least). I would come here for the abundance of baby items, but nothing else at this location.

It is a nice place, you can find great deals at time.. but i mean it is sooo disorganized, there is…read morestuff placed everwhere.. you really have to dig to find the outfit in the size that you want. it is like being at a yard sale or flea market. But when i was preggo i loved just going and digging through stuff. to each his own.

I like JCPennys except it lacks customer service and customers. I went in and there was literally 5…read moreshoppers in this store. I could not find a sales associate anywhere. Had to go to the check out in the front of the store to get help with an item. As far as the merchandise they carry, the prices are pretty reasonable but, don't look for designer names. JCPennny has changed over the years.

The associate at the front desk tried to sign up my 77 year old father for a credit card, and…read morewould've if I hadn't asked what he was putting his SSN in for, and he said I don't want a credit card to which she went quiet until she read off his total. PLEASE watch what you confirm on that pinpad

So nice that a big town has a great mall to walk indoors when it's hot outside. Great place to get…read moreyour steps; meet friends, family; shop for something new. Free parking. Big food court.

Wow - I was impressed. This is a huge mall and for a Super Saturday, the weekend before Christmas,…read moreit was like being transported back to the mid-80s in a time without internet. Almost wall to wall people walking and shopping. My brother and I though were on a mission with limited time so we dodged and weaved politely in the crowds to make our way to the Knoxville Smokies store. The Smokies are a minor league team with an affliation to the Chicago Cubs. We love the older logo of the Bear with the word Smokies above and not so much of the newer logo. I did find a beanie and my brother found a visor. The team behind the counter were very kind and helpful as we added a couple of smaller items to our purchases. The Knoxville Smokies' official store sells on-field caps and new novelties, merchandise, collectibles, trading cards and supplies. Go Smokies!

Bad customer service, and bad management!!!…read more Went in on this past weekend in Boston things and did not make it home with me one item it was a seven dollar or floral pick! I called and spoke with the assistant manager who was who checked us out and he said I gave them to you and I said no there was three we purchased four you had three in a bundle and one to the side. We made it home with the three but not the fourth one! I feel like I'm pulling teeth. Just get the item that he did not give me and he persecuted to argue with me and I asked to speak to the store manager, but supposedly he's on a conference call.

This store is quite large. It's like a Home Goods meets Target meets Hobby Lobby. Tons and tons of…read morehome decor and pillows, accent furniture, faux plants and more. I came in for the rugs. They do have a larger selection but very few in natural materials which is what I wanted. The wool rugs were mostly sold out. Shelves were very difficult to wade through. The store was clean, nothing blocking isles or the floor. However, shelves were a mess. No employees to be found. I saw one person checking out and I'm not sure I saw anyone else my 40 minutes in the store.

Apparently Target is The Place to be for after Christmas sales! I got so many great bargains! A…read morewide selection of items and often used the scanners in store to price check whick is helpful!!

I live an hour and half from this target. I just discovered it a few months back while i was in the…read morearea . Love love it . Plz bring one closer to me . Maybe Kingsport or Johnson City area . They have one but they are too small and don't carry a good selection like this one .

Good prices. Nice workers but sometimes not enough. Not too much in the way of mens clothes.read more

The wife loves this place. She loves the Humble deodorant even more. On this day she found a…read morebountiful pile of her scented sticks of joy. Even better was that the skincare area was very organized on this day. Kudos!

What a treasure trove of finds!!! This is a must shop and WOW...the clothes are soft... touchable…read moreand beautiful... the jewelry is everything anyone would want to dress up ANY article of clothing... and then there are amazing hand bags and so much more!!! It's a bucket list shopping spree you won't regret!!! I was thrilled with my finds!

I spent a couple of hours here this morning and wished for another couple of hours. Cute clothes…read moreand reasonable prices! Bought gifts and treated myself. FYI, I did have to ask if someone would start me a dressing room but they were quick to engage and after that very helpful. Mimosas, coffee and hot tea for the holidays. Mom and daughter duo are very nice!