A GREAT SHOP!!!…read more Please consider supporting this business - because they "care" about their customers and are nice to the humans accompanying their customers as well. Brought Rocky and Maia in for a self-serve bath mid-July 2021. Kayla guided us to the dog wash area and was polite, professional, and patient. Clearly the dogs know she's a 'dog advocate" because both dogs were on their worst behavior during their bath time. Anyway - I am impressed by the way this business is run/managed. And the staff - are simply out-of-this-world kind and engaging. Great Job Pawsitively Native !!! ... it's nice to see a well run mountain town business after our experience in CB with an unrelated pet boarding business.

This store carries Answers and Primal products that I use to feed my dogs. I am so glad to find a…read morestore that offers both the frozen and freeze dried options for those brands. I love that you can place an order on line and pick up in store or ask for delivery! Very pleased with the service, an item was out of stock when I placed my order and they called within an hour to ask if I wanted a substitution or refund. I chose substitution and it was super easy and received a refund for the price difference. I can't wait to go back and check out what other products they carry.

Best place to go for all aquarium needs, Bob has an immense knowledge of fish aquariums, he also…read morehas a great selection of aquarium additions. Thanks for all the help!!!

From the owner: We carry Tropical fish and reptile supplies, Magic and Pokemon cards, hobby supplies, model…read morerailroad supplies, balsa wood, plastic model kits, and a wide variety of toys

This small town pet boutique does it right! Mountain Tails has so much variety in stock, and…read morethey'll order anything that's not in stock. Both my dogs love to be spoiled, so of course I buy them the top quality foods and toys from Mountain Tails. The staff is always so friendly and are willing to make recommendations custom for my pups. If the dogs don't like a certain type of food or treat, Mountain Tails folks are always so helpful in finding a suitable replacement. I am so thankful for their expertise and overall great experience in keeping my pets healthy and happy!

I'm mainly reviewing to correct the address. Yelp shows this place around 5th and Elk but it's…read morereally a block away and on the other side of the street at 6th and Elk. As for the review: Limited selection, but probably one of everything - just don't go and expect to be picky. We went looking for a dog bone or a nylabone, and had to leave with something somewhat similar. Good folks working there.

Love this pet store! They have been so welcoming and warm since I moved to town with my kitties cat…read moreearlier this year! And they have such a great selection of cat food options that are all top shelf! Can't recommend enough

The very best!! They always remember me and my pets. The quality of selection is absolutely…read morebeneficial and the best!

Traveling with a pet and finding a place to get him groomed can be difficult at times. Luckily,…read morethat was not the case. I was able to get a grooming appointment two days later. We arrived early, and was Misty, his groomer. She was kind and loving with taco and he felt safe with her. Taco was exceptionally well groomed and all my questions and more were answered. I highly recommend bringing your beloved pet here for all their needs.

We have been using gone to the dogs for a few years for grooming for our two yorkies. We have had…read moreno issues until this last visit. My wife picked them up, paid and left a nice tip as usual. It wasn't until after paying and tipping that the groomer said to her "Oh, if you happen to see a hole under one her legs it's because I nicked her a little, it's nothing she needs to go to the vet for." My wife thought nothing of it until she got home and this is what she found. This was a large wound for a yorkie. I'm upset because I'm a nurse not a vet but I can tell this wound could have used some stitches but by the time I got home from work it was too late in the night and by next morning the wound would have been open too long to close it for infection purposes. I waited a few days because it was Thanksgiving week and tried to speak to someone in store about this. I took my yorkie who still had the open wound. The man working that day is always nice, he saw the wound, and was kind taking my info to have the manager call me as soon as possible. It's now been a month and no phone call. We will go elsewhere from now on as Management does not seem to care to call for at least an apology.

My girl and I boarded two of our dogs for the day. One of our dog was skittish and I was a bit…read moreworry leaving him. But the second I arrived I know our dogs are in good hands. You can tell immediately that Trina and her husband are animal lovers. They were great with our dogs. The facilities were clean and well maintained, they got a fenced off area for the dogs to run. I would definitely use their service again.

We were in ouray for almost a week for our daughters wedding and needed a place for Roxie to stay…read moreduring the actual wedding activities. She spent two nights and we were relieved to know she was safe and getting attention while we were otherwise engaged. Ouray Dog Company will be our go to in future stays.

We spend the holidays in Ouray annually and bring the fur baby. This store carries Open Farm gently…read morecooked frozen foods!! Very convenient for us to just come by here and grab what we need for our stay. It's an amazing store with high quality dog supplies, very cool stuff here!!

I live in AZ. But come to Montrose most summers. I love this little gem! The customer service goes…read moreabove and beyond! They have a huge selection of merchandise. And are so helpful with guiding you to what is best for your pet. I went in yesterday to get some dog food and they were out of the size bag I needed. The person who helped me gave me some samples to get me through the next few days of my visit. I can't say enough good things about this place! Thank you, Chow Down! See you in a few months.

The people working here were slacking off and did not provide any customer service whatsoever…read more Extremely disappointed with this branch!

They are still great at supplying me with all my fur babies needs! I appreciate the staff and them…read morecoming up to you to ask if you need help! Thank you for always being open for my babies needs!!

My wife and I absolutely LOVE Guapo Dog. It's owned by a local couple, which is a win in it's self…read morebecause we don't have many locally owned stores anymore. Anyways, Anna, the owner, is very helpful! She knows her stuff, since she works with dogs in her 2nd job and loves every dog that comes in. If you need something, she will order it for you, which is just incredible. Her and her SO, Andrew, are such great people and the store is a life saver for people who are living in Snowmass, or visiting, because without it we would have to be going down to Basalt or Aspen... and it takes 40 minutes to get to Aspen nowadays, so this store is a lifesaver for us! Great store, great people and very knowledgeable. What else can you ask for?

Love this great pet shop right on the main level of the Snowmass Village Mall (at the end by Fuel…read morecoffee and the parking lot/bus depot). Arrived in Snowmass with our dog, but without our dog dishes. They had a good assortment of excellent quality options to choose from. Decided while I was there to buy my dog a new plush animal with a squeaker, and they had several that I had to decide between (fortunately my dog was with me and was able to assist in the selection). Good options for cat toys as well. The owner said she only selects toys that she tries out on her own animals, and I believe that, as the cat loves the feather toy so much that I plan to stop in and buy another one before I leave Snowmass. So happy to have this terrific store so conveniently located here in Snowmass.