For the most part it always has what you need on short notice. With a RadioShack, hunting store,…read moreand home store(kitchen utensils to decor) it has a little of everything. Their impulse buy trail mix is pretty inexpensive too. I do a lot of projects and with no big box home improvement store within 30minutes it's good to have close when you need nuts and bolts or a saw blade. As expected, the prices are slightly higher than a big box store but you pay for convenience in my mind.

Worst management ever have ever encountered. This company refuses to stand behind the products it…read moresells. Lifetime warranty means lifetime warranty but at Hales this means that the owner tells you to buy Tools somewhere else. I will never shop at this store again.

The staff here are always super helpful. Doug and Jason will take great care and help with any…read morehardware needs!

Workers are not wearing masks. It's disappointing because I've been going here for years, but it…read moresays a lot about how they must value their customers to not have it be a safe place to shop. And on a holiday weekend.

Hardware stores can be intimidating even if you know what you want. The guys working here never…read morelaugh when I bring in a broken part and say I need one of these. It's absolutely amazing how much stuff they have in this store. They make keys. I think they cut glass or plexiglass. It's your local hardware store with a friendly staff that never makes you feel like they don't have time to help you find what you are looking for.

My dad sent me here with a list of things to get, I had no idea what any of them were. The team…read morehere were so kind and patient with helping me get everything I needed! Would highly recommend! They had everything we needed.

This is a classic hardware store. Like a neighborhood ace more than a big box store. The biggest…read moredifference when shopping here is the help you receive. All the workers here actually know how to use the products they sell. Not only that but they will educate you how to use the things they sell. Try finding that at Lowe's. The store is smaller so they don't have everything but I'm always amazed because they have what I need. A neighborhood shop where people have knowledge is a great local asset to have when looking to make repairs or when building a project.

Surprised what kind of items we found on the shelves while killing some time downtown. Very…read morefriendly staff, and they offered the kids a sucker on the way out even though we didn't end up buying anything. I would go to them in the future if I needed something!

Very Good: Fantastic selection!…read moreBIG old "creaky wooden floor" HW store like the classic Fingerle in Ann Arbor and so many across this rusty old state. The PREVIOUS owerners were GEMS amid the community, not to mention the beautiful old dog that greeted us animal people. The EMPLOYEE there is a great and helpful fellow! MOST unfortunate: The NEW owner. I LIVE in Watervliet but drive to Hartford to avoid this fellow. I'm sorry about whatever happend that he seems such an unhappy soul, but I DO hold hope he gets SOME return on investment so a more traditional, community-oriented handyperson may soon fufill this role again.

It's always the same great experience! The staff is incredibly helpful, always guiding me to…read moreexactly what I need and often walking me right to the product. I love this place, it's quick and easy, and when I'm unsure about the best product for the job, they're always happy to offer advice. I've been coming here for four years and look forward to each visit. Plus, the fun phrases on the marquee never fail to bring a smile to me and the community.

They are ALWAYS helpful. When I need to purchase an item staff knows its location. No wandering…read moresearching for my product--I go right to it with pleasant help. Pricing is competitive

They have everything. If they don't have it you don't need it. Helpful and knowledgeable.read more

I've been to this store at least 100 times, and every time it's been above and beyond. Highly…read morehighly recommend this place. But.. Not this last trip. I purchased spray paint for a small job. The can may have been defective. The paint spurted out splotchy, bad valve I suppose, I informed them. Zero reply. Zero reaction. I asked if they were interested, perhaps it was a defective can, bad lot. They replied, "Well I don't know." Of course, I replied, "I do know. It came out in splotches... do you care?" "Oh." That was it. Just looked at me. So yes, I'll still go there. 99/100.

My type of hardware / appliance store. My vacuum sweeper broke and instead of ordering online or…read moregoing into a big box store, I stopped at Warner Supply in Paw Paw. I found exactly what I was looking for (something for pet hair). I told the guy who pointed me to where the sweepers were that I would take that one. He took the one of the shelf. When I said "oh, it doesn't come in a box" and he said, "we always put one together so you don't have to when you get home". How cool is that. I didn't have to deal with reading instructions, recycling the cardboard box, etc. I rolled my new sweeper out the door, drove home, and the vacuum (a Hoover) worked like a charm. I've also had the same experience there with my dehumidifier and a refrigerator. Easy shopping, stress free (no pushy sales people), and supporting small business!

Very helpful staff. Large selection of products. Great place to shop. I go there almost weekly…read moreand they help me to locate what I need so I am in and out in a flash.

They have everything you need and a lot of things you didn't know you needed. Outstanding staff…read more Very knowledgeable people and extremely helpful. I always stop here first. Selection and value are second to none. Support the locals first.

Adams Hardware is my one stop shop for all of my plumbing, electrical, hand tool, power tool, lawn…read moreand garden, cleaning, grilling .....  The list could go on forever.  When I walk in, they greet me at the door, ask if they can help me , and show me where the item is.  And they have a store cat that normally sits up by the register keeping tab on the comings & goings of everyone walking through the door. I never feel stupid asking them questions or bringing in an empty box, like I did yesterday, looking for a filter for my humidifier. The staff is friendly and always willing to help. Small town hardware stores have had it rough in the recent years, but I hope Adams will be here for a long time. We need places like this that take care of their customers and their community.

Always helpful. For a hometown hardware store, they often have a better selection of hardware than…read morethe big box stores.

It's great that we still have these "Hometown" hardware stores. Each time I have gone here the…read moreservice has been knowledgeable and polite and they have had what I needed for my latest project.