Staff at Michigan city store weren't busy but weren't helpful either; mostly chatting among…read morethemselves. So I had to make a return trip to the store to get a battery which was not included with the orbital sander that I bought. I was not amused and won't be going back to that store.

Came into Harbor Freight and Tool for some pliers. Holy cow this place is large! They have…read moreeverything you could imagine for tools, tool boxes, and accessories like gloves. The prices are reasonable and the inventory is seemingly endless. I will most likely be coming in regularly now since we are trying to increase our at home tool collection. The staff was friendly and asked if we needed any assistance. If you need some well priced tools, I would definitely recommend checking out Harbor Freight and Tool. You'll most likely be able to walk out with something you need.

He was first very nice and took care of my need to have keys made. That is why I appreciate…read moreshopping the smaller hardware stores. No searching for help in a huge hardware.

I have always had great service when it was owned by Hills and then it really seemed to go…read moredownhill. My most recent experience was with Brandon. I found him to be very rude and condescending without any knowledge/concern for customer service. I contacted corporate and have yet to get a call back. Oh well, no more big purchases then. Their loss!

I drove from Bremen to Benton Harbor for a weedeater that I saw online available at the store…read more Brandon went out of his way to find the item I wanted, even though it was out in the garden center being stored ! In the time that I was waiting for Brandon to get my item, several people in the store asked me if I needed anything or if they could be of any assistance, pretty impressive !

Pretty average Home Depot. This location is my most frequented simply because it's local to me and…read moreback when the Nintendo 3ds was still relevant they had several streepass locations in this store. We came in the other day to get door knows, which I was able to find myself with wandering while my husband had to run around looking for help. We weren't greeted as we entered either, which isn't a big deal but was an indication that if we couldn't find what we were looking for we probably would have trouble finding someone since nobody could be found to ask from the start. In the future if we know what we need we will just have to go to the cashier at the front before straying too far.

Came in to grab some medicine for my best friends kitten who had a mild eye infection. We also got…read moresome handmade red licorice, which we all were obsessed with (my nephew would have eaten the whole package if we let him). We had a hard time finding the item we needed, so we headed to the cashier to ask for help. Turned out they only had one left in the whole store, and it just so happened to be at her register, so that was lucky. This store is huge and has sections based on practically every animal. Whether you need something for your dog, your kitty, your hamster, your rabbit or even your birds, you will find what you need. They also have birds that made a nest in the ceiling so that was a fun distraction for the kid, and also pretty typical of this brand of store. I swear they always have birds haha. Overall, I would highly recommend coming in to get your items and would recommend asking for help from the employees if you need it. Overall this is a top notch place in my honest opinion and would come back again and again.

Ordered a tiller online. They delivered a fully assembled model to our home within a couple hours!…read moreExcellent product and service. Thank you!

Always considerate & helpful. Beautiful showroom & experience galore. Thank u for your assistance.read more

Stopped in here today with my son to look for a shower setip and perhaps a new vanity. The lady…read morewho helped us was extremely friendly and went through brochures with us and gave us a few to take home to my wife I would recommend checking hem out if you are planning a bathroom update.

I have been to both the Elkhart and South Bend locations. I recieved excellent customer service at…read moreeach location. Very diligent in making sure I had the right product, billed correctly and helped me load the supplies. Very courteous as well.

Very courteous, helpful and knowledgeable. They always greet you with a smile. Love the mascot…read moretoo.

Great handy place. Helpful and kind staff. Decent selection at an affordable price. Had the…read moregardening tools and potting soil I needed. Super clean bathroom and even a freeze drier!

Ordered my hot tub from Craig- Hot Tub Company. He set us up with all the starter chemicals and…read moretaught us how to take care of our hot tub. Every time I have a question or need prompt service and answers are delivered. Best purchase I've made over the years, sounds silly. But, I get in my hot tub every day. It helps with minor aches and pains, arthritis, and even depression and anxiety. This last winter was my best yet. Getting in the hot tub while snow covered the ground I was able to still appreciate nature. And I normally absolutely hate winter and snow. If you want a company who will care about your needs this is it!!!!!!

Want to create a vacation spot in your own home...go see Craig and his amazing staff. My entire…read morefamily has purchased hot tubs and most recently saunas to produce an environment one feels while on exotic trip. This is a must shop in our town.