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Canyon Country, CA

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Tractor Supply

3.6 (55 reviews)
Closed • 9:00 am - 7:00 pm

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Roadie's picture of "proof" of delivery. Dropped on a very public table where anyone can pick it up. I circled the package in red.

This is NOT a review of this particular store but a review of their website and mail order support. I figured I'd save myself a drive to this Canyon Country store and order my items from their website. This is the first time I've bought anything from Tractor Supply Co. (TSC). First of all, their website is INCREDIBLY SLOW in response. There's obviously a lot goop being loaded or their web server needs to be upgraded. Very surprising since TSC appears to be a big company. I ordered my items and was charged ~$10 for shipping which is fine. I was NOT given a choice in shipping services. I assume they were just going to mail it to me via USPS. It was to be shipped to a PO Box. The nice thing about my post office (PO) is they will accept deliveries from other shipping services. I've never had problems receiving shipments from other services like Amazon, FedEx, DHL, UPS, etc before. TSC shipped my order via a company called "Roadie" which I later found out was an offshoot of UPS. Again, I was not given a choice in how they were going to ship it. In a few days, I start getting these failed calls and short texts from various phone numbers, area codes are located in Georgia. I don't answer because I don't know these numbers. Finally, I get a series of texts with enough identifying information from this one number that I know it's about my TSC order. I text back to this number. No response. I call this number. It answers as disconnected! I call another Georgia number. It's also disconnected! There's a mail chute in my PO where services like FedEx, DHL, etc. can drop their deliveries. This is well known. It appears the people at Roadie are too inexperienced or lazy to ask about this. Roadie tried to deliver on Juneteenth which is a national holiday. Of course they failed to deliver it then. What were they thinking? This morning, I get a text saying my order was delivered. But the picture proof shows the package was put ON A PUBLIC TABLE at the PO. It was NOT dropped into the mail chute. This table can be accessed by anyone walking by at the PO! I doubt the package will still be there for me to pick up. I doubt whether Roadie informed the PO people the package is there, otherwise they would have told him to put it in the mail chute. I called TSC (877) 718-6750 to complain. I've been on hold all this time since I started writing this review. Going on 39 minutes now. That's another thing. It's impossible to reach a human on the phone! Needless to say, I will not be buying anything from TSC again.

The store hours

I stoped by this store on my way home from work at 5:40pm. We've been having the worst rains in years and I needed to pick up two pairs of rain boots and tractor parts. I would have easily spent over $150 today. When I walked in no one greated me or bothered telling me the store was closing at 6! At 6:05 I walked up to the register with my boots after spending a good amount of time trying to sort through the sizes and appropriate prices just to be told they are closed. I point out I don't see anywhere that was listed since store hours are on saying 8pm!!!! One of the employees who I walked by early when I entered the store points out on a little sheet of paper taped to the SLIDING DOOR that it's listed. THE SLIDING DOOR THAT RETRACTS WHEN I APPROACH!!!

Empty shelves yet full inventory in back (2nd trip in a row)

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2 months ago

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10 months ago

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1 year ago

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4 months ago

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1 year ago

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5 months ago

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9 months ago

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9 months ago

Love this store. Has a great wide selection. From wrapping paper to pet food. I find cute tops here too

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10 months ago

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10 months ago

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9 months ago

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5 months ago

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2 years ago

3x failure for same day delivery. Ched and Carrie of no help. One excuse after another.

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3 years ago

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4 years ago

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2 years ago

Price, Products & delivery...all a seamless experience. The best chicken coop selection too.

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2 years ago

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3 years ago

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4 years ago

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2 years ago

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2 years ago

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3 years ago

As always, everything under the sun with nice people milling about. Got chicken feed and a nice tote bag.

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3 years ago

I love going to this place.. there are lots to see! The crew is really polite and amazingly helpful. Thank you!

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8 years ago

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3 years ago

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4 years ago

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3 years ago

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2 years ago

Ched was so kinda and helpful ! Very professional and positive . My brother and I was greeted very well

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8 years ago

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2 years ago

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6 years ago

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2 years ago

Amazing place. Will drive 1 hr to get dog food price is right . Thank you for being so great.

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4 years ago

Everyone who works here is very nice and have items that I couldn't get at Home Depot or Lowe's. I recommend them:)

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Photo of Jackie G.
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4 years ago

This store has wonderful employees. The store manager Russell is so helpful with setting up our chicken coop. 5

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4 years ago

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4 years ago

They have everything. And more. Great place to find new things and great deals! Check them out, on the hill above Sierra Highway.

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4 years ago

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4 years ago

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7 years ago

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4 years ago

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“The store manager Russell is so helpful with setting up our chicken coop.”

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Tractor Supply - petstore - Updated October 2026

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