I LOVE the management and every single employee I met here. Just amazing, with a small town, friendly feel. It isn't overwhelming like some places. I rescued two severly neglected chained up dogs in a junkyard in South LA. They were young dogs but had never had baths. Attempting to give them a bath at home was a nightmare. I spoke with the managers who GENEROUSLY loaned me use of their grooming station after hearing their story. The whole store was EXTREMELY KIND AND COMPASSIONATE about these 2 poor souls and the hard life they lived. THEY REALLY CARE ABOUT ANIMALS AND THEIR WELFARE HERE. The staff was incredibly friendly and welcoming. The facility is large, clean and beautiful. One beautiful employee named Elk went above and beyond by coming to help me bath the male when she had some free time. He turned out to be beyond terrified of the water hosea and blowers and it would have been IMPOSSIBLE to bathe him without her voluntary help. I can't thank her enough. Such an amazing , bright, kind aoul! I cannot thank them enough for helping these two unfortunate dogs and helping to give them a better life for once. It would be impossible to get them adopted without baths. The male was so impacted with grease, old clumps hairs, and dirt that he was always hot and panting. He is now breathing normally and his fur is not like woolens dirty clumps. Everyone here cares. They're professional and corteous and helpful. It's not impersonal like big chain stores like petco. I'll be coming here for all my pet needs! Here is the dogs story. Please share if there are rescues or fosters that would be interested in helping them. THANK YOU Pet Supplies! https://nextdoor.com/p/tf27JPNxwQCm?utm_source=share&extras=MTc0OTg1ODA0&utm_campaign=1773470230230&share_action_id=667fa5ab-8c14-452c-ba50-f46af2330274 read more

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I came in for some moisturizing shampoo for my fur babies and although they were out of the one I was looking for, there was plenty of others to choose from. The store is very organized, clean, a huge variety of options for your fur baby needs and the staff is very kind! I left with doggy shampoo and Bocce dog treats! read more

Even though it is out my way, this is my go to for dog food. Great online offers, competitive pricing, the best customer service. Employees are always helpful, offering to carry my huge bag of food to my car. Great return policy, if my dog doesn't like something new that I bought him, they will take it back within a reasonable amount of time and a few tasters my dog took. read more

I stopped in here on a whim to see if they had any pet mice. They had some hamsters, and some frogs, jumping spiders, reptiles, and birds, but no mice. When I asked one of the employees, they did give me a recommendation to another store in the area that they had personally seen fancy mice at, and that turned out to be awesome because I did find a fancy pet mouse at the other shop. That said, this store has some really awesome stuff as well. In particular, I loved the giant assortment of super pretty dog treats shaped like donuts and cookies. I also thought it was incredibly cute that their pets for sale each had names. It felt like the store paid attention to each pet individually. They had some live feeder critters too like superworms and horned worms. I would stop in here again next time I'm in the area. Super customer service! read more

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We just took our two labs for a wash and had a nice smooth experience. The staff were really helpful. They supply the shampoo and towels all you have to do is bring your dog and a brush. Their blow dryer is nice because it isn't too loud and didn't scare out dogs. Also take advantage of buying a card for multiple washes to save you money. All in all a thumbs up to this place! read more

** Outstanding Care & Service!** I can't say enough great things about **William and Pets Supplies Plus**! They truly go above and beyond to take care of my dog. Whether it's their friendly staff, high-quality products, or the genuine love they show for pets, I always feel confident leaving my furry friend in their hands. My dog absolutely loves visiting--their attention to detail and personalized care make all the difference. It's clear that William and the team are passionate about animals, and that dedication shines through in everything they do. If you're looking for a pet store that treats your pet like family, this is the place! Highly recommend to all pet owners. read more

Pet Supplies Plus Stevenson Ranch - Pet Stores Near Me - Stevenson Ranch, California

First time to visit there was fantastic. Staff was super nice, attempted to help me out the best he could, but it seemed he was also new. Even with that said, he was kind and helpful. read more

Had what we needed. Very helpful staff. They even got something off the top rack for us.

Nick is a great groomer and the five baths for $50 is a great deal. Their rewards program is excellent as well. read more

We found Hannah by accident when just walking through the store and we are so happy that we did. She really knows DOODLES and it was our first time today and she did such an amazing job. We love our old groomer but he is 30 miles away so Hannah is our new person. read more

Arrived at 8:03 with a dirty dog only to be told last call is 8 pm for the baths. We offered to clean our own area after. Still they said no. Zero flexibility. Zero customer service. We have been regulars for YEARS. They lost us today. Never going back. read more

The employees are friendly and very helpful. They also great product with best prices.

The staff is helpful and the store is easy to navaigate. The store is organized and clean ,

Wide variety of products, good prices, great service-I also appreciate that I can bring in my old fussy cat's rejects which they pass on to shelters. read more

Has all the best nutritional dog food and accessories. Very friendly and helpful ppl.

I went in the store looking for dog piss pads and left with happiness! I think people who work in pet stores and most wholesome down to earth people. read more

We first discovered PSP when we moved to Valencia in 2020 and loved it. The store has amazing prices, is always clean, the staff is friendly and knowledgeable. It has the vibes of a small local store with the selection of a bigger store (but with even better brands) The dog training classes offered there are one of a kind. Having the ability to come and go and pay per class is awesome. Additionally, being able to pick up recommendations from the trainer right there is so convenient. In 2023 we moved back to the SFV and PSP is one of the few places we desperate miss. We've recently started driving back out on weekends for the dog training and end up spending money picking up pet supplies there rather than our local Petco. read more

Best bargain in town! $15ofpr you wash and dry your dog . I only wish they provide some type of brush but we could of planned it better as well read more

We love it here! Our dog gets the best treatment for grooming. Always so clean and such friendly employees

Great prices! Friendly & helpful They carry my dog food to my car for me. You get coupons in the mail if you sign up. read more

Run ! Don't walk away from this horrible business. My mom (86 years old) took her beloved dog, Charlie to get groomed by NICK 2 days ago. This is what went down : My mom dropped Charlie off at 11:00, healthy and happy. She gets a call, 2 hours later from Nick (groomer) telling her he realized after he starting blow drying, that in fact Charlie was full of fleas and will need a second bath at a cost ! Isn't Charlie doesn't, hasn't and NEVER will have fleas (we take care of our dogs). After the second unneeded bath, Charlie went into shock from stress and had a SEIZURE ! Not one but two. The 'manager ' told her people to take Charlie to some veterinarian My mom told them to take her dog up the road to the Pet Emergency Hospital on The Old Road (3 minutes away from them). So they did. I met my sobbing mother at the Emergency Vet Hospital and we were met with the Vet and he said that Charlie having seizures coming from this business is nothing new. That there have been 6 other cases that included dogs having seizures. The Vet was very concerned about Charlie's blood work and wanted to keep Charlie for 6 hours more hours, to the tune of $2000. My poor mom turned to the manger of the business and asked if PET SUPPLIES PLUS STEVENSON RANCH are taking responsibility for anything and the manger smuggly said 'No, we don't do that here. And, here is your bill for almost killing our dog.' Never. Never. Never again. read more

After having my 18 y.o. Malte-poo Expressed groomed there twice by Terence, I made an appt. with him for last Tues. On the prior Thurs. I received a text message: "Appointment canceled. Call store! I did & was convinced to have my appt. with Alex, a new groomer. I arrived on time, i thoroughly explained that my Coco was 18, deaf, blind & fearful of sudden , not gentle moves. I emphasized that she has skin tags on her head, neck & back, THAT SHE SHOULD FEEL AROUND BEFORE CLIPPING/SHAVING! I have a witness! She told mr to wait in the car while she gets to know my dog. Iwas in my car when I got a call from the me with Alex. He yelled. We cut 2 Coco is bleeding please come in! tags. I went in my dog was an ugly mess & bleeding from 2 spots on her head. Allen ran to cashier who ignored me & my dog. He told me owner is Kandi(?) & Mgr. Is Joe, neither was nearby! I noticed Coco's head, face were wet, but was not told what the wetness was. Since no one was in the store I called their HQ & stated what happened. Within minutes the RegionMgr.called & wasted no time to alrlert me that is not a Corporate store. "It is a franchise, we offer guidelines!" He told me owner is Joe & Jandi is Mgr. I tool my dog to my Vet next day. 2 tags were cut. There was a cut on her left ear. In checking her mouth she was bleeding from a cut on her gum 24 hours after the "appointment"! U HAVE BEEN WARNED! ​​ read more

Pet Supplies Plus Stevenson Ranch - This is my 13 lb., almost 18 y.o. deaf & blind Malte-Poo when we got home from Alex's abuse. - Pet Stores Near Me - Stevenson Ranch, California

They care about your pets. It doesn't feel like a big chain pet store. The owner is kind and attentive and can give you any and all advice about what you need for your breed. We do our grooming there and our dogs love it. read more

I have only written two reviews, both positive. Today...Pet Supplies Minus. Tried to make an appointment with Nick one of the groomers who has groomed my dog since 2023. When I called yesterday for an appointmenthe had an opening Thursday and agreed to book it....was told there was was a message in the computer "not to book future appointments ". I called today to find out why and Nick told me we weren't a good fit after two years. I asked why, trying to understand, and he hung up on me. I have referred several friends and a customer since they opened in 2020. Have never been so insulted. I do a lot of volunteering and worked my whole life in customer service. What was even more upsetting was the manager didn step in. I do believe in KARMA. read more

My wife and I really like Pet Supplies Plus. They have so many options besides just buying pet food. You can get your dogs trained there with special classes, they have groomers in the store, and a pet washing station. Every now and then they have vets onsite to see your pets for shots or other general services. Another plus is it feels very comfortable in the store and the staff does a great job making you feel welcomed. read more

Nick is an outstanding Groomer! He is patient, offers information and suggestions and my pet is always happy as we are pulling into the parking lot! read more

Highly recommended best practices to shop for your pit and the price for grooming is very reasonable.

My partner and I adopted our first cat in March of this year and being first-time cat owners, we always want to provide our cat with the best quality food. Sure, we can always stop by Petsmart or Petco, which are probably two of the major pet supply stores in America, but we like to try out different pet supply stores from time to time. I currently work in Valencia, which is about a 10-15 minute drive from Pet Supplies Plus. I sometimes make a stop here during my lunch break whenever I need to stock up on cat supplies. The store is located in a busy shopping plaza next to an Old Navy and a Five Below. The inside is clean and quite spacious and is stocked with some pretty good pet food and supply brands. This location sells the Wellness brand cat food, which was recommended to us when we picked up our cat from the adoption agency. Customer service has been smooth on my end, and the staff there are friendly too. read more

Pet Supplies Plus Stevenson Ranch - Great cat food cans! Redford Naturals is Pet Supplies Plus' own brand. - Pet Stores Near Me - Stevenson Ranch, California

Very friendly staff and helpful when you need the help.. have a good selection in food and treats.. it's always a good experience when we shop here!! read more

They are always stocked, professional, competent and friendly! I highly recommend this store, they have everything you need for your pet and then some! read more

So my first time in the store I went in to buy a few supplies and probiotics for the pups. So this is for the store I give it 5 stars since the staff was very helpful. However, I was so disappointed with how the grooming department handled my situation. I booked an appt on Friday for Sunday. This is my first time I even got asked for proof of Rabies vaccination, (which I had on hand with what I had at home). When I went in for my appointment. I was told I needed to reschedule because it was expired. I said he has had a current vaccination shots, but the vet was willing to have me pick up those records on Monday since they are closed over the weekend. I got flustered and upset (threw the F bomb out there and said it's not like the dog is not vaccinated and I would have canceled my appointment and rescheduled otherwise if I knew he wasn't). Not only did I waste my day and drive all the way across town, I was now upset. So needless to say this location (just for grooming) lost my business overall. So how can this business improve for future customers?? If it is required by law and is a hard rule to book a grooming appointment here for all first time guest, please get proof of vaccinations before even scheduling and not ask to bring on the day of. As someone who works for a healthcare provider we do not schedule unless we have proof of insurance first. To have to be told to reschedule and turned away really did suck. But on a positive note I was able to find a mobile groomer who would be willing to accommodate both my babies. And yes!! She will have copies of my current vaccinations ;) it was just unfortunate I didn't have the correct copies at home and I can't control a vets hours of operation. Please do NOTE: this is not intended to have people not get any grooming done here. I'm sure they do a great job. Just be aware of what you records you need here prior to scheduling. I was just a case of the ill prepared. read more

Called to get a hair cut for our dog and the dummy didn't know the breed and because he felt like the dog didn't need a hair cut he didn't want to give us a quote. Every place in town had no issue cutting his hair. read more

The cashier was very pleasant. The live animal expert was amazing and so knowledgeable. I recently got two hatchling RES turtles and they were not eating. They have been hiding in their shells and were sluggish. She instantly knew what to do and recommended a few items. I purchased them all hoping something would work. With in minutes of giving the turtles their food, they were gobbling it up! By the end of the evening they were basking on their dock and swimming around the tank. You just earned a loyal customer. I will be back for all our pets needs including our dogs and cats. So happy we stopped by on a whim! read more

Well stocked and friendly service. I take my dogs there to get their nails trimmed and it's efficient and fast.

Great store. Big selection and generous with coupons and often have sale prices. Staff is always friendly and helpful. I normally feed my cats fancy feast but they've been very finicky for a while now. I asked an employee for a recommendation for a broth type food for my elderly cat and she showed me several options, I chose Cat Person shreds in broth. I bought several and so far my cats love it! read more

Great local store. Great prices and selection. Love how convenient the dog washing station/ services and nail trimming are. The associates are very knowledgeable and helpful. They also have a mobile vet that comes in a few times a month. read more

Yesterday I had my second visit to Pet Supplies Plus. I had forgotten how friendly and helpful the staff were until I arrived at the store with my husband and toddler in tow. We were looking for some fish for a new tank. We were helped by the most amazing employee, I didn't catch her name, but she was so knowledgeable about the fish and helped us pick hearty ones to start out our tank. I learned so much and got so many helpful tips on what to do and not do. The fish were also all so beautiful and the tanks were spotless. Such a huge change from the other local pet stores. We'll be back in a few weeks for some more fish and I can't wait to go back! read more

Pet Supplies Plus Stevenson Ranch - Our fun new fish! - Pet Stores Near Me - Stevenson Ranch, California

Super friendly staff! Everyone was very helpful, but Joe specifically took the time to walk me through different dog food brands and helped me find the perfect one for my dog with allergies. Appreciate the patience and knowledge! read more

Nick was our groomer and loved how thorough he was with our Luna and Bruno. Bruno gets very anxious, but Nick said he did great with everything. I picked up both of my babies and they were so soft, smelled good, and happy!! We will definitely book with Nick again for grooming! Thank you! I just love pet supplies plus because all the employees were very caring and loving towards my hyper puppies! Haha! read more

Pet Supplies Plus Stevenson Ranch - Luna and Bruno after their grooming appointments with Nick - Pet Stores Near Me - Stevenson Ranch, California

Great caring groomers work here. I just love this store. William..thank you. My doggie looks beautiful. read more

Pet Supplies Plus Stevenson Ranch - My big doodle - Pet Stores Near Me - Stevenson Ranch, California

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