This is my usual tractor supply store. All is usually well, but earlier this spring I bought a push mower, and the gas cap was missing. After waiting quite a while for the staff to sort this out, I was told the manager would order a new gas cap, and that they would call me when it came in. 2 to 3 weeks elapsed, and still no word. I went back into the store for a routine visit and noticed they had more of those lawnmowers with gas caps. I asked if I could have a gas cap off of one of the new mowers and then they could replace that gas cap with the one they ordered for me. I was told NO, and that they would let me know when mine came in. I never heard from them again, and it's been a couple months. In the meantime I went to Home Depot and bought a new gas cap. Not a huge deal in the grand scheme of things, but I was disappointed that they failed and then just left me hanging. read more