This is a great family run business, ideal for animal feed, lawn and garden supplies, seed during…read morethe summer and coal and salt on the winter. Delivery offered.

I had an extremely disturbing experience with Kilbury's Feed Service in Arkport, NY. They performed…read morework on a fireplace insert/heater at one of my properties, and while the occupants were sitting in the living room, the unit exploded with enough force to send glass shards into the wall. This was not a minor issue -- it was a dangerous, life-threatening failure directly tied to the unit they serviced. We were notified of the incident on Monday and I contacted the company that same day and was told we would hear back. By Tuesday morning, there had been no follow-up, so we physically went to the business to speak with the owner. The response was dismissive. We were told he hadn't spoken with his business partner yet and that "they had trucks and pallets to unload" -- apparently a heater exploding in an occupied home is not a top priority. We even offered to have them come out and inspect the heater themselves, and they declined and wanted nothing to do with it. When we calmly asked that they contact their insurance company to begin the claims process, we were told it "wasn't their problem" and were hung up on. You would think hiring a licensed contractor would prevent something like this, but clearly that was not the case. Instead of urgency, accountability, or concern for safety, we were met with excuses and disregard. I will be pursuing this matter further. If this is how they handle a life-threatening failure directly tied to their own work, that should be a serious red flag for anyone else considering utilizing their services.

Best Feed store I have ever been to. Customer Service is Great and Friendly. I wouldn't go anywhere…read moreelse. I Love there flavored pellets for my Great new Trager Grill. I have bought 2 of my Trager Grills from Kilburys and they are the Best. Thank you Kilburys Feed.

Been good, real good. I look for odds and ends. The stores I visit don't carry most odd things,…read morethat is one reason why I come hear! My 45lb dog like's the very large bone's I purchase at this store Tom's Hard-on and feed JACKSON *****

I love this place. it is the perfect hometown hardware and feed store. I always check at Tom's…read morefirst when I go to purchase hardware. They aren't big, but they are incredibly friendly and always willing to help. I get all my bird feeding supplies there. I get my propane tanks filled there too. They are very community-oriented. They do trophies and screen-printing also. If you need windows or doors for a double or single-wide, they're your place. they have lots of supplies for dogs and cats, as well as farm animals. Check out Tom's first!

I loved this store, but suddenly it's gone. So friendly and knowledgeable. The go to place for…read morebirding. I would drop by and it's next to the best Mexican Food, Taco Maya. Did they relocate? I hope so.

Special thank you to Austin, Collin, and Rich for letting me bring my awesome Border Collie in to…read morebuy Koi and many goodies! Thank you for the coffee and what looks to be bakery quality donuts. I'm not sure where the store owners are, but your store is run so well with such amazing staff!

Haven't had much luck in the area finding good tanbark. I stopped into Sunday's today for the first…read moretime and thought I would try theirs. I am extremely happy with the quality of their tanbark. Best in the area

I love this feed store! Their own horse feed, bird seed and dog goodies are great. Staff is ALWAYS…read moresuper friendly and helpful. So glad to have them in the neighborhood!

Great service, reasonable prices,great affordable delivery prices and charismatic employee serviceread more

I get all my bird feeding supplies here. They have an excellent selection. I also get my dog food…read morehere as well. They are so courteous and carry the heavy bags to my car. You don't get that personal service anywhere else. I use their bird feeding loyalty program to save money. I saved $5 today.

Everyone is very helpful and friendly. Willing to help with any questions regarding the products.read more

The staff here are unfriendly and unhelpful every-time I come in. The first few times I thought…read moremaybe they were just having a hard day. But after visiting again today after calling to confirm they carried a particular feed, and then discovering they *don't* actually have it (after driving over a half hour) They just stared at me blankly. No offers of help, just blank stares. They always seem put out to be there, or to offer any help or answer questions. The store is beautiful and they have lots of products, but I won't be coming here again after giving them 5-6 tries. Tractor Supply is less well-stocked, but at least I don't feel like I'm intruding just walking in.

Despite the shoe retook 3 months it is the only place to take shoes for repair . Note this is only…read morea drop off location who then gives the shoes to the repairman who then makes the repair, leesers have no control over timing

Excellent service! Professional and friendly! Have been taking my hard-to-fit son here since he…read morewas a toddler.