I went to buy 2 pairs of shoes. I asked and employee for help and he did help with finding the…read morefirst pair. The he turned and walked away. I was discouraged by this. I went and found him and asked for help again. This time he just pointed me in the direction of the shoes I was looking for. Still no additional help from the employee. I found the employee yet again to see if they had any wide sizes. His reply was "nope" and promptly walked away. A female employee asked if I found everything ok and I told her no. Again employee just walked away. I head to check out - by this time I am very upset with this visit- I gave the cashier $100.10 but she typed in $100. She turned to me and asked how much she owed me in change. REALLY???????????????? Teach this young people how to count change instead of them relying on a computer to do it for them. NEVER GOING BACK.

well i tried...again. got an email advertising 50% off and drive all the way there and guess what?…read morethe 50% off is just a few racks the store has put in the middle of the clothing section 90% of which is size small and xsmall. and the best part was being embarrassed by the smart mouth teenage girl cashier who paged over the intercom to find this out with people in line behind me. no more academy for me...again. also, i unsubscribed from the email list. oh hey i just found the email dated thur april 14th they sent me for magellan outdoor tops buy 1 get one 50% off. and when was i in the unfriendly belton academy store? friday april the 15th...THE NEXT DAY update: 7/18/22 7:44 pm found my reciept about an hour ago and filled out academys survey about my experience. got a call back right away after i finished survey from a manager from benton academy store which is nice, but when i gave him a chance to make it right (ship me a gray long sleeve magellan fishing shirt for the 50% off i should have gotten) he declined and said i would need to come back to store then listed off 3 or 4 names of people to see and said "anyone one of us will fix you up". he hinted too that it was my fault that i didnt follow the email to the end somehow or something. i dont know i guess academy sports has enough customers already and arent interested in new ones ha

I ordered a semi-auti pistol online from the Academy at 97th & Quivira. Couldn't be happier. Great…read moreprice, and it was available two days earlier than originally promised. Promp email about that. The two folks at the Firearms counter, HUGH, and MIKAYLA--hope I spelled that right--were super. Knowledgeable, friendly, and both helped me with the Federal bureaucracy a person has to navigate, even in a 2A friendly state like Kansas. I really like the pistol, too!

Some great prices on some items, it's hit or miss. Clothing is expensive, but discounts and prices…read moreon some other items makes up for it.

We were shopping in the store one day, and noticed a good price on a kid's bike. My son's was…read moregetting worn out, so we purchased it and took it home. He got on it and rode, then came right back and said the brakes do not work. Sure enough, they did not. I looked online, and there were reviews even on Academy's site saying the same thing. I took the bike back to the store, but they would not return it. They said I had to deal with the manufacturer. That turned out to be a nightmare, as they give you the runaround filling out forms, taking pics and videos, etc, only to what they said was them wanting to send me some parts so that I would have to work on it myself. I looked at Academy's website after being fed up, and it turns out that their policy says that the store should have returned it. The bottom line is that Academy is selling merchandise for kids that is dangerous and defective, and they know about it. Then they refuse to return it. Stay far away from this company. I'm still dealing with the issues months later, and they could care less.

Simple service, good selection of shoes with reasonably deals. Broad range of price points. GPS…read moresend us around back but we found it ok.

Sheels offers far more than your regular sporting goods store!! If you ask me, I can send every…read moreweekend here and never get bored because it's more of a local attraction than a store lol.. haha! The main attractions for me are the Ferris wheel, the aquarium entry area and the cafe (+ sweets store). However, they have so much more to offer. It has departments for all sorts of team sports, all types of outdoor and adventure sports like fishing or hunting, fitness, footwear, games, toys, apparel, home goods and more. Do not forget to have the pizza and fudge at the cafe after a long stroll at the store. Also on the second floor they have beautiful taxidermy animals areas which is a fantastic site. It can get busy on the weekends so plan your visit accordingly because it's hard to get parking outside the store. Overall it's a clean, huge store with super friendly staff and a must visit if you're in the area!!

Great place, friendly staff. Love that they allow dogs! I took my foster there to socialize and…read moremaybe get her adopted!

It's all about customer service. Jill, the CS manager at the Lawrence store went out of her way to…read morebe helpful, friendly, and informative about upcoming sales, current store bargains etc. She then gave me an additional 20% discount on my already sale priced items which all totaled saved me $100! She clearly loved being able to make my day and I left there happy not just because I saved so much, but because Jill made me feel so welcomed and important.

Well, let me first say that I'm not a sporting type person. When I was a kid I used to play…read moreintramural basketball that's probably the closest I've ever come to being an athlete. Through the years I used to watch NBA championships and NFL Super Bowls that's it. The road the teams took to get there, I never really followed those roads I just always tune in for the finale's. That being said, the Kansas City chiefs won their third championship yesterday and I was very proud of them because I know how hard they worked for that. Due to this I wanted to purchase a jersey to commemorate their accomplishment. I looked online to see if there was a Dick's Sporting Goods near me and to my surprise it was one very close. So I came to this location 30 minutes after they opened for the day. I have never shopped at a Dick's Sporting Goods store before, so everything that I seen was new and fresh to my eyes. As I enter the store they had a huge sign stating that there was no discrimination allowed in the store and that everyone is welcome. I know that this sign clearly catered to the LGBTQ community and not necessarily to someone like me. I walked further in and immediately I saw the rows and rows of chief memorabilia and gear laid out for customers to pick and choose to their hearts content what they wanted to parade on their bodies or in their cars. As I went through row after row, I kept seeing the sizes of S, M, L, and XL. There were no plus sizes of any kind. Now of course it would be a Health nuts utopia to actually believe that every fan of the Kansas City chiefs was an extra large sized person or smaller. But if any of you have ever been to a game and looked at those people in those stands the majority of the people up there are from the flabby family to which I am a member. So as I rummaged through all of these shirts, hoodies and jackets and saw nothing that I could wear , I became more angry at the sign that I saw as I entered the store. How can you say that you don't discriminate when you know there are people of plus size that are Chiefs fans and you don't have anything to accommodate them. But I decided that I was shopping for my love of the team, not my love of the store. So as I wandered to the front of the store, I saw a table of chief gear and found a beautiful authentic Chiefs Tumblr and decided to purchase that. When I came to the register the lady actually had the audacity to ask me if I found everything that I wanted. I bluntly said, "no, because you have nothing here that accommodates people of my size. I guess fat people can't be fans" I must admit that she was quick to apologize, quick to assure me that more shipments would be coming in and to call before I come and they would surely try to hold a jersey for me so that I could purchase one. She did make an attempt to correct the situation as best she could and although I thanked her for being nice and I can appreciate the apology, in my mind it wouldn't even be necessary if they had thought of people like me in the first place. Her actions to try to correct it is sort of an afterthought of the company. I can't blame her for doing her job but I can blame the actual company for not making sure that they ordered sizes to accommodate all fans of the Chiefs. And the reason I know that they could've done this is that when I left dicks sporting good, I came home went online to fanatic.com and found a championship jersey in my size and placed my order. Brick and mortar stores need to really stop and think about why they are losing customers at an alarming rate. It's all about the customers and being sure that you have the supply and demand to meet the customers need. When you don't care enough to meet the needs of the customers, the customer will take their need to someone who can, which is what I did. So I guess when it gets down to it if you are thin, petite and athletic , This is the store for you. They will have everything to meet your desires. But if you're a person that carries on just a little extra weight, you might want to take your business somewhere else

Pretty much like every other Dicks I've been to. Clean store. Good selection. I wish they had more…read morenatural fiber clothing products.

Since they have removed the escalators, everything on the second floor is almost out of reach. The…read moreelevators are hidden in the back corner and don't feel safe. I need to remember that this location should not be my go to location.

Worker in the back gun section great, did nothing wrong. The group of managers running that store…read moreon the other hand are racist and definitely not worth any of your time or money. Spoke with the worker for 35 - 40 min 2 days in a row wanting to buy my handgun, asking many questions. Decided on a great gun thanks to the worker, everything went through everything was perfect, the manager came by to look through everything and claimed he smelled marijuana. Keep in mind i was talking to the worker and even the worker looked confused and said he never smelled anything not once. ALSO keep in mind their was multiple multiple people walking by us and we were just standing there but somehow he decided to say it was me and denied me not only that but he put me into a system where i can't purchase anything from any academy for 30 days. Definitely not worth while

Every time I have gone there, employees are rude, do not acknowledge me or ask if there is anything…read more they can help me with. Went to the fitting room to try on some clothes, the girl that came to unlock my door did not say ANYTHING to me even when I thanked her for unlocking the fitting door and said NOTHING to me when I came out after thanking her again. Who is training these people in customer relations?

Well the check out experienced overrides any of the plus from the deals and products at the store…read more For a new store they had one counter person, the customer service desk, checking everyone out. The wait was long and slow. There was over 15 people still in line after I checked out with one counter person. I guess they hope the customer just never leaves the store. I'm not really sure if I'm going to return. I passed many other options to come here. At least the drive (~20 miles) was shorter than the check out line. The bargains or deals must be out of the world for me to make a return trip.

I was calling about bat return and I spoke to a manager her disposition was she was being bothered…read moreby my Call she refused to negotiate at all with the bat return I asked her for the number to the manufacturer and again her disposition was I was bothering her and she had better things to do. I love Academy and their products however they need to hire some new people or they're going to continue to lose my business Overall it was a terrible experience with the manager which makes me think that they are hiring anyone and everyone even at these supervisor positions It's too bad for Academy because they've lost a long-time customer

everyone was so nice the store was clean and organized it was first time going to Rally House I…read morewill definitely shop there again

We had a return from something we purchased on line. We returned to the store in Olathe as we…read morewere going to be in KS for the weekend. The return went easy and we purchased several new items for my wife.