Courteous, friendly. Dale came out quick to help as soon as I called. Very affordable as well…read more Highly recommend!

I cannot say enough about the amazing service Dale's provided…read more I was in a pinch ( got locked out of my condo in the middle of a snow storm), and Dale responded to my need within an hour (from start to completion of opening my door and replacing my lock). His price was beyond reasonable; my expectation was exceeded - completely. I will recommend Dale's to anyone.

Quick, professional re-keying of the house. It cost almost $200, but there are 5 doors and many…read morehave deadbolts, too.

On Independence Day, the door connecting the house and garage froze in the locked position…read more At 9 AM on July 5th, we called Orchards Lock, and Misty arranged service. By 10:30 AM, a new lock set was installed, keyed, and the job was completed. Costs were reasonable, and the service technician was thoroughly professional. Highly recommended business! Andy & Donna Gregg, Vancouver, WA

Don was very informative and extremely helpful. Although we did have a negative experience with the…read morelady working in there, id still come back for Don's expertise!

Super friendly, accommodating, and efficient! Highly recommend! Would use again and refer others!…read more It's great to find people who say they will do something and they do exactly what they say and when!!

Awful communication, very, very slow and vague response...although great field techs (reason for…read morethe second star). They may be great at helping you if you're locked out, but if you need anything else, I'd use a different company. I've been trying to replace our lockset for the door of our condo since July. Called this company and they sent someone out to look. The tech said it's an interconnected lockset so they needed to check if they had to order it. A week goes by - no communication on if they had it, so I contacted them. They said they were checking their stock (for a week). Another 10 days go by and nothing from them, so I contact them again. They say they need to order it and it'll be about 6 weeks. So over 2 weeks of no communication...and seems no action on their part. September 2 they finally come to install the lockset. The manufacturer sent the wrong parts so could not install. They tell me they'll check to see when they can get what we need. So that same day I sent a detailed message with what we needed and we need to just get this done...since I had no idea if the office knew what was going on and/or if they were doing anything. No response until 8 days later..."We are expecting to get the parts next week and will contact you as soon as we get the parts." Over two months wasted and had to chase these guys to get ANY information from them. I ended up ordering the parts needed myself and have a different company (which is responsive) lined up to install.

We had an emergency in the middle of a snowstorm and they came out to get the problem resolved…read morequickly. They told us the pricing structure in advance and stuck to it. Totally reliable

I've been in this curly's lock and key dozens of times and they're always five stars. Knowledge…read moreskills and abilities beyond expectations they can explain what the situation is resolve almost anything and have great prices to boot.

I own a 2005 Lotus Elise. So, unusual car and key blanks are a problem. I got two blanks and went…read morein to have them cut. These guys did a great job, multiple test fits, and charged $8.68. Gave them a $20 tip and am happy to give this feedback.

Locked out of car extra keys in purse in car. Had a previous bad experience with a locksmith and…read moreafraid to call just anyone, noticed Jack's year's of business experience, took a chance on him and am very happy l did. He's very personable and professional, would definitely call on him again should the need arise (I pray l don't have to) would highly recommend him.

Great service! Jack is an expert. He has helped us twice, on weekends, and did a super job…read more He is also a very nice man. A small business that we highly recommend.

I used this company for lockout service and rekey. They are quick to respond and arrive to help as…read morescheduled on time. Their prices are reasonable.

THE BEST service for anything that I have experienced in ages. I called Lucas because the spring…read morefailed on our electric garage door. He came over immediately and installed new springs and hardware, fixing the door, then spent the necessary time tweaking the door and opener until it operated perfectly with no gaps under the door when closed. Plus he was exceptionally courteous. One of the best business interactions I can recall.