Vancouver Woodworks is outstanding In every way!!! The selection of actual hardwood furniture is HUGE, and the prices are very low for what you're actually getting. Furniture for all rooms of your house is available here. Employees are extremely knowledgeable, friendly, helpful, and enthusiastic. Assembly and delivery fee is very low. I was particularly impressed with how knowledgeable about the products, lead times, availability, construction, and features of each item the employee who helped me was. Parking is plentiful and easy, and the location is very convenient to other businesses in the area. read more

Vancouver Woodworks - Large selection in a bright, inviting showroom - Furniture Stores Near Me - Vancouver, Washington

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The Staff was helpful and friendly and assisted me in picking out the perfect dinning chairs. There were many quality options to pick from, best selection I found. read more

We recently purchased a dresser, several chairs, and two desks for our boys. One of the desks was a special order, so we expected to wait longer. Wait time at most furniture stores has been 4-6 months, due in part to delays from Covid. They got all the pieces in a bit earlier than expected, and arranged a delivery date the same week. We are so pleased with the quality, and have received several compliments. We visited the store several times before deciding, and each time, the staff was friendly and helpful. We worked mainly with Kristian, who always remembered us from our last visit. They were educated on the products for sale, and made some good recommendations based on what we wanted. We brought home several chairs to trial before buying - this is such an outstanding service to offer. The level of customer service is excellent, such a rarity anymore. We'll absolutely be buying from them again! read more

Vancouver Woodworks - Oak desk - Furniture Stores Near Me - Vancouver, Washington

We shopped for new furniture at every store in a 30 mile radius of Vancouver. We couldn't find anything for the right price plus quality, until we arrived at Vancouver Woodworks. We purchased a bed frame, kitchen table, and dining stools for our first home. When our items came in the owner had great communication with us about the expected delivery. Every person we interacted with was kind and professional. There was a blemish on one of the stools and Bruce was quick to get the stool repaired and delivered back very promptly. I couldn't be any happier. The pictures don't do it any justice. These pieces were perfect to gift ourselves for our house warming gift to ourselves. Support your local businesses people! It's worth it! Bruce and his team will treat you like the family you wish you had! read more

Vancouver Woodworks - Kitchen table and dining stools - Furniture Stores Near Me - Vancouver, Washington

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We found our perfect dining table and chairs at Vancouver Woodworks. Their staff are helpful and knowledgeable. I highly recommend this company. You'll be pleasantly surprised by the quality you can get for the money. read more

Vancouver Woodworks - Dining table - Furniture Stores Near Me - Vancouver, Washington

Excellent quality and selection of wood furniture. We were looking for a 6-seat dining table and found exactly what we wanted here. Everyone was very friendly and knowledgeable here. Delivery was on time, and they set up everything for us. read more

This is ridiculous. So, I get a call from the owner telling me he had a warning review for his business. Ohhhh...I gave him 2 stars because of the Loooong wait. 2 stars means....Eh, I've had better. I thought it was a fair review. Anyway, I go rounds and rounds on the phone with the owner about the delivery date. When it was supposed to happen and when it didn't happen. He kept telling me he has it all in his notes when he talked to me and when the table and chairs were supposed to be delivered. I had it all on my calendar too.... when I was expecting the table and chairs. I approved the first 2 delays, but the owner kept telling me it would be only be a week or so after Thanksgiving. I never approved any more delays for the end of December or the new year. Why would I? I needed the table and chairs for the Holiday season. There were more celebrations in December for me than just Christmas. Ohhh yeah... and I did cancel my order on December 12th. I also asked to get my deposit of $250.00 back. The owner agreed. I have no clue why he is saying I was just "considering" cancelling the order when I actually did. Funny thing is, I found a table and chairs on Amazon. I was about to purchase the set.... but then I received another phone call from the owner saying he had good news. He was getting the table and chairs on 12/14. I already told him earlier that my hubby was coming in to get the refund, so I was a bit taken back by the call. He said he could get it delivered THURSDAY or FRIDAY. Well...I thought ok...It would be nice to get the table and chairs at least by Friday for my anniversary. I have no clue why is the owner stating we agreed on Friday 12/21 or Sat 12/22? I never agreed on Saturday.... but I never had a choice since I got a call from another guy saying he could ONLY deliver on SAT at 3:30pm. Ughhhh.... Not sure why this owner is making false statements. I really wanted to buy local, but this whole thing is leaving a bad taste in my mouth. Lesson learned. At least Amazon is hassle free. Buyer beware. read more

Very friendly and knowledgeable staff! We've bought multiple pieces of furniture from them, two were custom made, and have been very happy with our purchases. read more

Excellent, friendly, informative, no-pressure service. My wife and I stopped in just to browse; we were so impressed with the customer service and furniture quality that we wound up purchasing an entire bedroom set. And we have plans to go back for at least some dining and living room pieces. Unlike many other furniture stores we've been in lately, Bruce and Kate keep quality pieces on display with rapid delivery usually within a week. While not expansive their layout is efficient, comfortable, and clean. read more

Staff friendly. No returns. When you are shopping listen to phraseology. You don't need a guarantee. We will make sure you are happy. They will trade out but not really ensure happiness. You just give up. I know people have given great feedback and am happy they had a good experience. I will travel into Portland again as I have done in the past 30 years for furniture. I always try to buy local first. read more

Bruce was absolutely amazing. Wife and I purchased a bedroom set (A-America Brand) that is stunning. Although shipping took a while for the different parts, that's not on Bruce or his team, as they were communicative, empathetic, and very proactive in keeping us informed of progress. After delivery we realized there was a problem using the King bed with our adjustable bed bases. Bruce came out like a super-hero and brainstormed a solution which made my wife happier than ever (which of course is good for me!) We are definitely customers for life now. If I could, I would give Bruce and his team at Vancouver Woodworks 10 stars! If you're in the market for quality wood furniture and amazing, honest, old-fashioned customer service, this is the place for you. read more

Customer Service...what a joke!!! Purchased a special order headboard, chest of drawers and nite stand all in white for bedroom and had delivery date set up. I found I needed another table for the living room and went to store the nite before the planned delivery of bedroom furniture the next day. Thought I could get a table and add to delivery of next day and that happened until the next morning when they called to say the box with table to be assembled was damaged and it would take 3 weeks to get another in and then I would have to pay an additional delivery charge....WHAT? Not my fault but I have to pay more. I could not wait 3 weeks (and did not want to pay another delivery charge) so I cancelled table and was credited. They delivered the next day the bedroom furniture to my new empty apt that i had no bed frame or mattress in yet. When my bed frame and mattress was going to be delivered 5 days later I moved the headboard off one wall to other side of room and found a 1/2" dent in top edge of headboard. I was told this was a hard wood and yet what I saw was not from moving but from something sharp leaning against headboard for quite awhile. The delivery drivers who work for company take the plastic wrap off items but do not check for damage and we were all distracted talking about the table problem from earlier in the morning that they knew about. I had no idea that I should check every part of an item for delivery and they do not tell you to before you sign for it. I called Henry, the owner, and he had me take pictures of damage and I also talked to him about the difference of white colors between the pieces. IF I order a special order all white furniture you would think they would match. Bright white headboard and creamy off white nite stand and chest looks so wrong. Well you know this is in the contract that they do not guarantee that. The company that made the special order headboard refused that they did the damage and so did Henry. I was left with a headboard with damage and the wrong color white. Henry did offer me a store credit but I have no need for more furniture and do not trust that an item will not have damage or I will have additional delivery charges. Why should I give him more business. As is I have to find someone to fix the damage and repaint the headboard. I started out happy with purchase, service, and store but was left disappointed, feeling ripped off and unhappy. A store should look out for its customers and not blame them for their poor policy of not checking products and not use the excuse that they are a small store and cannot afford to write off mistakes. Needless to say I will not be returning to this store or the manufacturer of the furniture to buy more of the set (secret drawer). read more

I can't say enough good things about the customer service at this place. I looked high and low for a new dresser and wanted to buy it at an adult type store instead of ikea of Ashley furniture. I'm glad I did! The dresser I ordered arrived already put together! Hallelujah. After two weeks though I noticed the finish was chipping. The owner Bruce was so patient with me while I decided if I wanted to touch up the chips or exchange it for something else. I ended up exchanging it and they turned a bad experience into a good one and I will now be a life long customer. Something about supporting a local family business feels better than buying it on Costco.com. read more

Terrible customer service, they profile you because of the way you are dressed. Will let everyone know how they treat people.

I bought a bed, dresser, and nightstands from them back in 2013. The other day, when we were replacing our floors, we had to move our bed and couldn't get it back together. I went down to Vancouver Woodworks today to get some help. The guy who sold us the set was still working there! He pulled our file, found the model of the bed (which they still sold), and came up to my house to fix it for a very reasonable fee. When we buy a bed and chest of drawers to finish our guest room, we'll be coming back to Vancouver Woodworks. These guys are very professional and have amazing customer service. read more

Great customer service, great selection, amazing furniture, very fair pricing. Will be back for sure! Highly recommended. read more

Vancouver Woodworks - Handmade from reclaimed wood from local company porter. Gorgeous finish, very sturdy - Furniture Stores Near Me - Vancouver, Washington

We purchased our dining set, buffet, bedroom set and coffee table/end tables from Vancouver Woodworks. The customer service was great and the quality of the furniture is top notch. I have received tons of compliments on the pieces, especially the buffet by Sunny Designs. Vancouver Woodworks prices on this manufacturer was less than I could find online. Vancouver Woodworks even price matched on the dining set and bedroom with an Oregon store, making the total price with tax less than the other store's price without. Delivery and setup was very reasonable and convenient as well. I especially like the fact that the store is a locally owned family business. Supporting Vancouver's economy is important. I have already recommended Vancouver Woodworks to several friends and coworkers. read more

GREAT professionalism and dedication to absolute quality and customer satisfaction. Delivered a dining room table, but upon arrival *they* pointed out a tiny flaw we wouldn't have noticed for weeks or more. They told us to keep the table and they would have a new one made, then come back and swap it out. Two weeks later, they arrived with a new table. This time I was careful to be sure. I found another minor flaw on the table and a couple of chairs. They immediately apologized profusely and promised they would get us the perfect set. While we waited for a new table and chairs, the owner called to apologize for their mistakes, saying how terribly embarrassed he was. In the end, we got what we paid for, a fantastically crafted set. read more

It's hard to find decent wood furniture, but not here. I only wish we had found this place sooner.

This is my favorite store in town. I've been shopping here for about 13 years or so and have made several purchases. Always with the best, no pressure customer service. We recently purchased a large desk and needed to wait for carpet to be installed for the delivery, they were more than happy to work with us and the desk was delivered as the carpet installers were leaving. They set up the desk and cleaned up all the packing. We will be back for bedroom furniture next. I can't wait! read more

I had gone into Vancouver Woodworks because it was a local business and I thought the furniture they sold would be high quality (solid wood). While the sleigh bed I ordered from a catalog was beautiful, I must say that I was disappointed to learn that the bed had been shipped directly from Vietnam and the backside of the headboard was left unfinished. It was not at all what I expected. Bruce and his wife were friendly and helpful, but I doubt I'll make another purchase from them. read more

You can really tell that Bruce loves his work and loves his furniture, describing the wood grains as "just beautiful" and telling you to "feel the quality of" whatever. When I put my hand to the wood, it did feel surprisingly smooth! He could have just let me buy the most expensive option (which I did), but after he already had my sale, he called me up to tell me about another option that would have saved me a good chunk of money. I did come it and check it out, but I ultimately stuck with my original choice. What retailer does that? Someone who obviously cares about his customer's satisfaction and loves furniture. read more

Best customer service we have ever had at a furniture store! My wife and I were looking for a new dining set. We had looked at a lot of different stores and decided to check out Vancouver Woodworks. We were glad we did. Bruce and his family are the best! Their attention to detail, communication, and service were top notch. They even did a couple of extras for us at no charge which we really appreciated. We are really happy with our solid wood dining set. They even sent us a card in the mail saying the hope we are enjoying the new table. You don't get this kind of customer experience from any of the bigger stores. We will be back. read more

Solid 5 stars for this solid wood furniture and its solid owners. After reading yelp reviews on many furniture stores in Vancouver and Portland, we added this store to our list. We went here first and never went anyplace else. It's a family business, run by Bruce and Kate, with assists from other members of their family. I was interested in a set that was not in the showroom, so Bruce ordered a nightstand in the collection so I could see it. When it came, I ordered the whole set, with a modest down payment. Bruce then kept in touch with me every week to let me know the status of my order. The set was delivered today by the owners' son, even earlier than they promised it. They provided very fast, white glove installation, and we couldn't be happier with the whole process. We will definitely be repeat customers. read more

We stopped by Vancouver Woodworks on a whim because some of the other bigger furniture stores were closed. It was a Saturday after 5:00 pm. Bruce met us at the door and even though he was closing up at 6:00 he took the time to patiently talk to us about end tables and showed us the catalog with more options. We were impressed with the quality of the furniture we saw. That, coupled the excellent customer service convinced us that we were in the right place. Bruce even let us walk out with a floor model. We will be back for the rest of the set of tables for sure! read more

I had the good fortune of meeting Kathryn Lyons who owns this establishment with her husband Bruce. We ordered a clock and bar set and not only was she extremely helpful but spent the time needed to make an educated decision. They are good and honest brokers and really do care about their customers. They have a great selection and can also order whatever they do not have on the floor at better than competitive pricing. Reward businesses like these by giving them yours. Vancouver is lucky to have them. read more

Highly recommend Vancouver Woodworks! Their products are great, and their customer service is top notch.

Great store and great people. We looked at four or five other furniture stores in Vancouver and Portland, and this place had the best selection, best quality, and nicest staff by far. Highly recommended. read more

Purchased a dining room table and chairs from Vancouver Woodworks and had a great experience at this store. Sales staff was very helpful and prices were very good. My wife was looking at a table and chairs at Pottery Barn, which she really liked. Found something similar, but better quality here for less money. I would buy again from this store any time. read more

A great place to buy quality furniture at very competitive prices with excellent customer service. This store is not the typical airplane hangar furniture showroom with slithering sales people. It is a small store but has a wide range of solid wood furniture. The owner Bruce is very helpful and knowledgeable and will take the time to find the furniture you want. No hard sales pitch, just a genuine effort to help customers get the most for their money. Delivery and set-up was as promised. Buying furniture was a pleasure! read more

I had been to all of the big furniture stores in the area searching for a particular style of table with no luck. I came here as a last ditch effort, never expecting the tiny mom and pop on the corner to have it if no one else did. To my surprise, when I described what I wanted to Bruce, he flipped right to it in one of his catalogs and said he could have it for me in a couple of weeks. He also gave me a great deal even though he knew my budget was a little higher. He could have easily quoted me a higher price and I would've been none the wiser. When we opened up the table, there was some shipping damage and Bruce came to our house the same day to inspect it. When the replacement part came he came to our house again to install it. All at no additional charge. He was friendly and helpful from start to finish and we couldn't be happier with our new table! Next time we need furniture, we are coming here first. read more

The finest wood furniture we have purchased in 47 years of marriage. Quality and craftsmanship at it finest. The prices are extremely reasonable. These good people set the standard for customer service, we have purchased 10 pieces of furniture over 8 years and still love every one. This is business as it should be. read more

So I came in looking to find a nightstand that matched my bed frame color and something to display my DVDs. I think the owners are a husband and wife team. I believe the husband is the one that greeted me and offered assistance. I told him what I was looking for and he walked me over to the right area and showed me what they had. He was super nice and knowledgable and was able to answer all my questions. I asked him about delivery and he said they could but that the two items I picked should probably fit in my car. So I said I'd pick it up the next day. Well come to find that the bookcase I bought to display my DVDs just BARELY didn't fit in my car. Well at this time I was dealing with the wife and she offered to deliver it to me the next day which they don't really normally do. So she went out of her way to help me out. VANCOUVER WOODWORKS KNOWS CUSTOMER SERVICE. I will recommend them to anybody. Their prices are pretty reasonable and they know customer service. I told them that I will return to them for any future needs read more