I had a problem after a water leak, Russ at the office dispatched his team (Diego) over the same…read moreday. Diego was professional: kept me updated on his eta, took care to protect our flooring even during the inspection, and came up with appropriate and competitive estimate without taking advantage of my dire situation. Great team of people, 100% happy working with them.

This review is well overdue from a job they did for us in March 2025. We were very happy with 24/7…read more We hired them to remove water damaged walls and door frames and dry out the affected areas. Diego and Eddy did a great job, they were very thorough and even brought in an extra air filter to place outside the area that was sealed with plastic, to ensure our safety.

Huge shoutout to Aaron Appleby and his amazing team at Home Flood Restoration (especially Marvin)…read morefor taking such great care of us during a really stressful time. We had a water issue at home, and they came out right away, no hesitation. From the start, they were kind, professional, and just genuinely caring. They set everything up quickly, made sure the space was safe for us. They kept us updated throughout the whole process. It honestly felt like they treated our home like it was their own. It's not every day you come across a team that's not only great at what they do but also makes you feel supported the entire way through. If you're ever in need of help with water damage, these are definitely the people to call.

great service, great work, best costumer service Marvin was…read morevery respectfully and helpful he did a great job at my house would really recommend home flood restoration for my next water damage

Dealing with water damage and mold is something that no one wants to go through, but I can't…read moreimagine having gone through it with anyone other than Hansel. He and his partner do all of the work themselves, so you know exactly who you're dealing with from start to finish. He took care of my home as if it was his own, and was responsive, transparent and communicative throughout the entire process. Having never gone through this before, it was important to me to have someone who I felt like I could trust and would give the information to me straight, and I found that in Hansel. Even when it became a larger project with more days than anticipated, they added on a 12 hour Saturday work day and put in all of the time it took to resolve the issue in my home. His prices were competitive, and he sent us a certificate of completion at the end.

Hansel Hernandez and his crew did a tear down of our existing patio. The very professional and…read morefriendly. They did a great job on the clean up. I highly recommend their services.

Where to begin... We contacted Eric w/Preferred Restoration (among many others) after our kitchen…read morewas flooded. It was immediately apparent that Eric was extremely knowledgeable and competent. My wife and I were overwhelmed with the scope of damage we were faced with, and Eric was extremely patient with us. His consistent and timely communication was invaluable, and helped keep us calm during an extremely chaotic and stressful time. Even after the job was done, I would reach out with questions, and Eric would never hesitate to offer continued recommendations and support. Furthermore, we had yet ANOTHER incident recently and Preferred Restoration was the first number I called. Sure enough, Eric quickly responded and was able to come out same day to save us yet again. I highly recommend this business to anyone who is in a similar situation, you will not be disappointed.

Great service and care! Eric was great at coordinating with our testing company and so flexible as…read morewell. Team was excellent and everything was clearly presented with options. Would not hesitate to use again or recommend. Our job was a smaller one due to a leak from second floor bathroom to the downstairs powder room.

Restoration Pros were absolutely amazing from start to finish. They were reliable, professional,…read moreand always on time which made a stressful situation so much easier to handle. Their team communicated clearly, worked efficiently, and treated our home with great care and respect. It's rare to find a company that delivers exactly what they promise, but Restoration Pros truly did. I would highly recommend them to anyone who needs restoration services and wants a team they can trust.

Saved me thousands of dollars from scam businesses that were using "mold" as a scare tactic. Jose…read morecame out and did a free inspection and estimate and told us what we were told was mold from other businesses was actually just years of dirt and dust and natural discoloration. Will continue to call them as I can count on Jose's honesty!

So grateful for Janny and the Restoration 1 team! Our master…read morebathroom flooded and leaked down to the family room. I called Janny late Thursday night and her technician Marco came out early the next morning to assess the problems and figure out a solution. Roberto and the crew came out that same day and began work to dry and fix all the water damage. We have a new baby with respiratory issues and was very worried about tje situation. But, the guys did a great job isolating and containing the areas they were working on to avoid any dust and debris. They were all friendly, efficient, and very considerate to our needs. We really appreciate their professionalism. A few days later they did a final inspection to ensure there was no more moisture and by the end of the weekend everything was repaired as if nothing happened. The Restoration 1 team did an amazing job and so thankful for their quick and immediate response. They are truly the team to call when in need and highly recommend them Thank you so much to Janny and the Restoration 1 family!

My experience with Restoration 1 of Irvine during a water damage claim was extremely stressful, and…read moreI think other homeowners should understand what can happen in situations like this. Key facts from my project * Initial estimate tied to my work authorization: $16,653.79 * Invoices later submitted by the contractor ran this up to $50k+ * Those invoices were only for mitigation and demolition work * The entire reconstruction of the damaged areas of my home ultimately cost around $60k * A mechanic's lien was filed against my home during the dispute * I received zero phone calls with any management at the company throughout my engagement. All communication was initiated by me. After a plumbing leak at my home, Restoration 1 began mitigation work and had me sign a Work Authorization tied to the $16,653.79 estimate. Because this was my first insurance claim, I relied on them to guide the process and work with my insurance company. What I later realized is that I never signed a proper home improvement contract outlining the scope of work, pricing, payment terms, timeline, cancellation rights, or lien disclosures. The only document I signed was a Work Authorization. As the project progressed, the invoices escalated dramatically. By the end of the job, Restoration 1 of Irvine submitted invoices totaling $50k+. It's important to understand that this amount was only for demolition and drying work. The entire reconstruction of the damaged areas of my home ultimately cost around $60k, so the mitigation invoices alone were nearly the cost of rebuilding the damage itself. Their documentation states that if the scope of work changes, the homeowner will be notified before work continues. In practice, I was consulted on only two scope changes during the entire project. When my insurance company (State Farm) reviewed the invoices, they disputed a large portion of the charges as excessive. After months of review, the final amount paid ended up much closer to the original estimate than the $50k+ invoices that had been submitted. During the dispute I began receiving increasingly aggressive payment emails demanding payment directly from me, and Restoration 1 eventually filed a mechanic's lien against my home while the insurance review was still ongoing. For someone who has always paid their bills and maintains an 841 credit score, being treated like a delinquent customer was extremely frustrating. One thing I learned from this experience is that during insurance restoration work there can be a large difference between what a contractor bills and what insurance ultimately approves. If a homeowner pays the contractor first out of panic, recovering that difference from insurance can become the homeowner's responsibility. I'm sharing this experience so other homeowners dealing with water damage or insurance claims can make an informed decision before hiring this company.

My husband called a month ago to get mold testing done in our home and we never received a call…read moreback. I called on Monday and again never received a call back.

I highly recommend Clear Environmental Services. I can't say enough good things about the company…read moreand especially about Rich, their president and lead consultant. Rich has helped me on five separate occasions and his service and thoroughness and expertise have always been top notch and above and beyond what one might expect. He is an expert at determining the source of moisture and water intrusion and offering solutions. On top of that, Rich is a pleasure to work with and has always gone the extra mile for me and is happy to answer all my questions and calls. I also believe Clear Environmental Services offers good value for money. I give Rich and Clear Environmental Services the highest marks and endorsement.

IRH did an incredible job in mitigating our water damage, and remediating the flooding in our home…read morefrom a burst pipe. Their communication, timeliness, and hardworking staff were more than we could have hoped for! If you're looking for a water restoration service look no more and call them.

water damage, and the process of mitigation and repair can be very stressful, and disruptive to a…read morefamily. IRH definitely helped in reducing that for us. I have to say, that IRH customer support, professionalism, responsiveness, expertise in their craft, and punctuality was exceptional. I would certainly not hesitate in recommending this company. They certainly do live up to their name IRH (integrity, reliability, and honesty) Thank you IRH team.

The pipe behind our kitchen sink leaked during the busy holiday season. Sam came out the very next…read moreday and was a steady force during this process, thoroughly explaining everything, reassuring us and helping us think about all the things we might miss during this stressful period of time. Chris was also very knowledgeable and able to answer our questions about drying and cleanup. They helped us with disposing items, carefully and professionally moving large furniture items out, and drying out our soggy kitchen in a very timely manner. All crew were polite and professional. I highly recommend this company! They came through for us!

Watch out for the up charges!! they were recommending unnecessary work to be completed by them for…read morean exorbitant price. Buyer beware.

Alex did and amazing jobs looksl like new master bathroom. Highly appreciate his work. He wirks…read morewith his heart. Barbara Monteiro

I had a leak upstairs on my garage and HOA helped me find ServiceFirst to help me take a look…read more They helped me cut open the wall to see where the problem was. Jose helped me do everything and did an amazing work blocking off everything to prevent dust from getting anywhere. Very clean and professional. He also walked me through the whole process so I know what to expect next. Overall I was very satisfied with the job.