As most of you know, it is rare that I give a five star rating. But this company, Aaron Plumbing…read morewith headquarters in Suwanee, GA, was probably the most responsive and professional service I've had in a very long time. My water heater decided not to break on Tuesday evening, and I needed someone to come out and see what went wrong. It was roughly around 630 at night when I realized I had no hot water, so I Googled hot water repair services within my community. I called two plumbing services that were "near me" and both services told me I was out of their servicing zone. So I reached out to my neighbor and he gave me Aaron Plumbing's information. Now, but this time it was around 8:30 PM, but I still pick up the phone and gave them a call and a lovely lady answered the phone immediately. Unfortunately, I cannot remember her name, but she was remarkably friendly, efficient, and knowledgeable, and she went ahead and looked at the schedule for Wednesday. She told me that she could have a plumber out to my house between 8am and 12noon and I was excited that she was able to fit me into their very busy schedule. The young man, Tom Page, that came out Wednesday morning was also very kind and efficient. He was able to tell me that my water heater, which was the original to the house, would no longer be working for me, and that I would need a new one. I actually knew that I would need to replace my water heater at some point in time when I bought my home in 2019. But, as always, it's a disappointment even though you know it's going to happen. Tom actually had the correct water heater on hand and within a couple of hours had my water heater completely replaced. You'll see through the pictures below the old unit, and the new unit. When Tom was done with the installation, he walked me through exactly what he had done, he showed me pictures of what had been, and what was now fixed or replaced. We also had a great conversation on how to purge the silt in the bottom of the tank, once a year, to maintain the good health of my brand new water heater. I would certainly recommend Aaron Plumbing to anyone in the northern Cumming area of Georgia, because Dawsonville plumbing and other plumbing facilities located in Cumming, GA do not service my neighborhood.

Needed a leaky water main replaced, 40 feet from meter to the house. The Aaron Quote I got was…read more$4200.00. When I told the tech I had a cheaper quote he started to sound like a used salesman, dropping the price by $400.00. I used another licensed plumber and they replaced the same footage in addition a cutoff was replaced in the garage that was not in Aaron's quote all for $1450.00 with a warranty. So glad I did not get taken by this company, buyer beware. So glad mine was not an emergency so I could shop around.

The heating & A/C in the house we've lived in for nearly a couple of years has been working great,…read morebut knowing the system is older, I thought it would be wise to have someone run through it, clean it up and check for any problems. I prefer local businesses, so I scheduled with Omar with Lawrenceville Heating and Air. Omar understood the specific need, and delivered with a "system maintenance" for very reasonable pricing. He left our system in great working order, and made me aware of one part that could require replacement down the road; the price for handling it would again be quite reasonable. I will contact Omar for any future issues, and will recommend this business to others in the area.

Omar is the best! These guys are extremely professional and courteous. They were able to…read moreimmediately diagnose the problem and came in at a very reasonable price for the solution. He even took the time to express sympathy for our endurance of the heat and humidity, which meant a lot.

Thank you, Mr. Little for coming to the rescue! Our AC is performing well because of your…read moreexpertise and quick response to our needs. Thank you for providing quality service at reasonable prices. We are grateful!

Mr. Little was exceptionally professional! I am pleased with the services rendered. Mr. Little…read morewas also very informative, explaining everything he was doing step by step. Did I mentioned he came through after 8pm once I returned home from work only to be welcomed with hot air in the summer???? That is awesome! Most companies operate during the typical 8 - 6pm. Needless to say, I will definitely be recommending him to my friends and utilizing him should the need arise! Thank you again Mr. Little! I give you 5 stars and the moon

I've used Home Mechanical for several of my HVAC needs. From 2 full Hvac replacements , a New…read moreMiniSplit installation and repairs to an existing Hvac Unit and 2 Thermostat replacements. I've been extremely satisfied with every service they provided for me. I'll continue to use Joel and his company for thier services as long as possible.

Joel did a great job and saved me a lot of money. He was 30 percent cheaper than the other…read morequotes. Plus, he was on time. He did follow up a few days after the repair to make sure everything was working properly. I highly recommend him.

Ray came out the very next day to help resolve a commercial HVAC issue at my business, and I…read morecouldn't be happier with the service. I called several HVAC companies during the hot and busy Atlanta summer, and Ray stood out by being prompt, professional, and, most importantly, trustworthy. He quickly diagnosed the problem, recommended a simple fix instead of trying to upsell me on unnecessary repairs, and charged a very reasonable price. It's refreshing to do business with someone who is honest, knowledgeable, and genuinely looking out for their customers. After this experience, I'll definitely be signing up for a maintenance plan with him. I highly recommend Ray to anyone looking for reliable HVAC service!

A technician came to my home to assess the issue and was very friendly. However, I never received…read morea follow up estimate as promised, and have yet to get a response to text messages and calls to follow up.

My home warranty company assigned Rashad's to service my AC again. This was the second horrible…read moreexperience. Didn't show up for a scheduled appointment and then ignored my phone calls. The next day Danielle placed me on hold twice for over 30 minutes. Never did return to my calls or reply to text messages the day of my appointment. Then I received a message that my service request was cancelled by Rashad. Rude, unprofessional behavior. My first experience with Rashad's was horrible as well. I have never worked with such a disorganized, unprofessional company. Never again!

From the moment I called and spoke to April to make an appointment for freon for our…read moreair-conditioner to when Rashad came out to fix our air-conditioner they were nothing but pleasant, so helpful and very professional. I have already recommended them to a friend. They responded so fast. Will definitely use them.

Our furnace was old and was on it's last leg. Our air conditioner was also getting and having lots…read moreof issues. Billy came out and looked at both units to make them efficient and safe. Billy is one of the few who can talk in "human" terms when talking about all of the technical elements of what it will need and how much it will cost. He follows up with you to make sure that the service that was done was done right. We have used Billy's team for numerous service calls. I would always recommend!!

Problem was not resolved. My husband ended up fixing it. Called the business to discuss and Billy…read morewas very upset that I had a complaint. Beware!!!

Put the wrong size duct work county inspector made then replace it! I questioned regarding not…read moreenough vents in a larger room they said they would come back and add one they didn't!

James Bennett is price gouging or overcharging which ever way you want to word it. and when I…read morequestion the charges, he became very irate, throwing his cell phone and using derogatory language, I ask him to leave my property. BEWARE. Other air conditioning companies are aware of Mr. James Bennett, and his overcharging people for many years. My advice is check with other air-conditioning companies before you use him and you will see the difference in the cost. It is simply gouging and overcharging seniors for sure, very unprofessional, especially with his mouth.