What can I say, Customer Service at its best !! Dustin and team went above and beyond from start…read moreto finish, what a great experience - finally a team that appreciates and values their customers. Will do business again when the time arises. Thank you

just wanna say Brittany and John are AMAZING to work with. thank you both so much!!!! we will…read moreand have been returning customers

Stopped in today for the first time. The shop's booths as a whole are displayed tastefully. I found…read morethis lovely picture at a great price! Will be back if in the area.

This is my 3rd time here. We are from Lees Summit - Raintree. I collect antique toys and they…read morealways seem to have something I am interested in. First time I was here they had a kids holsters on a belt with 2 guns. I didn't buy it and I am still kicking myself for not buying it. 2nd time I was here bought a 6 million dollar man lunchbox. This time I got a cast iron clown money bank, a red rider BB gun, and other fun stuff. Spent $132.00. They always have antique toys which makes this store my favorite. They have a thriving pie business. While I was there a family came in to get a pie for a special occasion and left without looking at any antiques. They have a couple of outer buildings for antique furniture.

The owner Travis, helps you personally. He does a great job at balancing time with each customer so…read morethat you dont feel like your waiting on him. Lots to look at in the warehouse and a picture kiosk of other furniture available to order. He offers home delivery at a very reasonable price. He is very knowledgeable and helpful in making a decision. He never was pushy or tried "sales tactics" on me. Im a small business owner and try to support others whenever possible. I found my chairs at his location and a loveseat elsewhere, but Travis could order the loveseat I found elsewhere. I found a large canvas picture elsewhere on sale at $119 and Cheapo Depo for $69. Thats crazy cheap.

Cheap and great customer service. They have catalogs you can look at for larger selectionread more

Excellent selection of items and delightful, knowledgeable owners. Their prices are very good as…read morewell.

My husband and I always enjoy stopping into this store. We've purchased several things over the…read moreyears and have a great time chatting with the owners. They have a nice selection of antiques. This isn't a flea market type of antique store. They have quality pieces.

Don't do it!!! We bought a $1,500.00 sofa sleeper and have only had it approximately 6 months…read more About 2 months after we bought it, the cushions began to noticeably breakdown. We have contacted the store at least 20 times and keep getting the run around. Each time, they seem to need something different or just don't return the call at all.

All I wanted was "one night stand" but I walked out with a down payment on a new bed frame. They…read morehave really good customer service, they don't really attack you like some furniture stores or sales reps in general will. They let you browse, probably because how would you walk out with furniture?!! They do have a few younger people working there, and the one we dealt with was great. He was informative, or at least quick to get the information to you. And he was also helpful in the decision making process. I definitely will be purchasing more furniture from them, as they are running sales often and I definitely appreciate the prices they have. They have a great payment plan process, which is helpful, and they have good delivery prices. I do wish they had a military discount, but I'll take the sales they have. Those are just as good!

So Frugal's has moved locations! Unfortunately it's not for the better. There is less stock…read more(possibly because they've just recently reopened!) and the prices are higher. While there are definitely some treasures and deals to be found, it's ultimately a downgrade in quality from the previous location, at least at the current time. I also want to note that despite loudly advertising that "all clothing is $2.98," they have a section at the front of higher priced clothing items. I admit I think this is a rather duplicitous business practice. It also seems random what clothes are put up there. Some of it was the same fast fashion that infests the rest of the clothing racks, while some finer materials and true vintage was languishing on the $2.98 racks. It just didn't make sense to me! It's worth a stop if you're in the area, but I wouldn't go out of my way for Frugal's.

Located in a relatively safe section of town, Frugal's Family Thrift store is available to service…read moreall of your second-hand market needs. I found the parking lot to be depressing as if I was in the middle of no-where with civilization being hundreds of miles away. I'm just adding this point as it was the way I felt. That said, the staff friendly and most of the patrons were very nice. Please note Thrift stores are very hit or miss so going from week to week can result in a highly different experience. I'll be the first to admit, all thrift stores have a funky smell to them and I found Frugal's to be especially smelly; nothing to the point of unbearable but it lingers for the duration of the visit. Now in terms of being what do they offer, well pretty much everything and anything. Furniture, clothing, toys, books, CDs/DVDs, cookware, you name it. I found the kitchen section in terms of pots, pans, mixers and things of that nature to be very sparse while their main attraction was clothing. Off in the back right, one can find a small furniture section with some decent to horrible offerings. I liked some of the books they had and was extremely tempted to pick something up since I found many that perked my interest. Their music selection had me laughing as I noticed a couple odd bands from the 80s, 90s and beyond which I don't think anyone would buy. Color Me Bad anyone? I don't recall seeing much for motorized lawn equipment but I was in and out relatively quickly. Overall, thrift stores have a very particular clientele and subculture. I'm pretty sure if you're reading this you know how things go, so I'm not going to try and upsell you, rather give you the thumbs up to come on by and see what they got. It's safe and the people are nice while have a very large floorspace open to many different reasonably priced objects.

The service is excellent customer service is above great!! Will shop there again if additional…read morefurniture is needed. Excellent place to shop!!!

They do not honor warranty on flex steel furniture! Bought mine in march. Have called numerous…read moretimes. Arwood's has been waiting for a console door for loveseat. It is now July!

Love the furniture we purchased. It is well made and worth the price. I was able to view…read moredifferent types within the store and also look at the catalog of the manufacturer I was interested in. Enough choices were offered for me to choose from. I might add I looked at the links on the website at the manufactures available because I needed a specific size. The service was outstanding as we worked out the type of wood and the stain, Also, the delivery wa great. The movers were conscience and did all of the heavy lifting. The price of delivery was OK considering they traveled to St. Joseph from Jamesport and did all the work. I would definitely return if I needed more well made furniture.

These folks are literally the best from choosing your furniture to delivery. Literally, THE MOST…read moreHELPFUL people ever!! I have purchased here more than once and probably will again. The furniture here is of heirloom quality. My first purchase was a few dining chairs (made to last a lifetime), then a Farmhouse Table and Bench that have so much character in the reclaimed wood top & seat! Just today they delivered a new rustic Bedroom set that goes perfectly with my comfortable farmhouse feel. I really cant say enough good things about this place of business and the friends they have become! Thank you, Country Heritage Furniture!!!!!!!