Hotel was very nice , redone old factory , very clean all employees were helpful n nice from front…read moredesk to cleaning , would stay again

We chose this Cork Factory Hotel because it seemed different and nice…read more Upon arrival the room smelled of mold to which i have allergies but they did not have have other rooms. We put the air on to mask the smell. I turned down the sheets and the bottom bed sheet it looked slept in. We ate at the restaurant the same evening...food was good. In the morning we asked them to clean the room. They said "okay, just don't hang the sign on door knob and they'll clean it". We got back that evening and the room was not made and still smelled of mold. We brought it to the front desk's attention and they didn't seem to care. The woman at the front desk has no business nor people skills. Since the food at the hotel was good the night before, we went back. The arrogant hostess with a superior attitude would not give us the middle table because she claimed there was 5:30 reservation so she sat us behind the hotel entrance door. We were finished our meal around 6:30ish and yet noone had sat at that middle table. We ordered our food, I had the veal scaloppini over angel hair pasta. It tasted rancid but I convinced myself that it was the overwhelming amount of capers that they put on it. I should have returned it, because of my Italian-born heritage, I have never in my life had homemade pasta with capers that tasted like vinegar. Instead I ate it because I was hungry. BIG MISTAKE! That night I the worst stomach ache and a brutal headache the entire night into the morning. Eventually it got so bad that I THREW IT ALL UP! i'm quite certain the headache was due to my mold allergies and the stomach ache from the bad rancid pasta. The arrogance exhibited by restaurant hostess, front desk manager's indifference and the overall lack of attention to guests was akin to the personality of a prison wardons as seen in some movies. Lack of hospitality skills aside, the bad pasta and the dirty smelly, moldy room my complaint should really be brought to the attention of the Pensylvania BOARD OF HEALTH DEPARTMENT. THIS HOTEL SHOULD NOT BE IN BUSINESS. It should return to being a cork factory. They don't clean the rooms, the handicap room where we stayed smelled of mold, sheets were dirty that I had to sleep on top of the top sheet. They did not clean our room even when we requested. The place is a dump! They should have comped our entire stay!! I was too ill to go to check out with my husband when we checked out, but when my husband said that I was physically ill from the moldy smell and the rancid angel hair pasta with disgusting capers they did not offer anything comp or discount on anything. It's a horrible place!!!

so let's begin with i came from out of town for a basketball tournament for my daughter. upon my…read morearrival, i called the hotel bc i was a little confused to exactly where it was located. when i called the hotel, the individual who answered the phone just blurted out the address when i asked exactly where they were located and really couldn't give me any landmarks . but, i found it, so whatever. when checking in, i was not expecting an additional hold on my card of $150. i understand incidental charges, but they're normally not that high. and again, i understand different hotels have different fees, but i really wish hotels would disclose this information up front when booking so at least i have an idea of what to look forward to. so we get past the check in. parking is located in a parking garage which is connected to the hotel, kind of. the parking garage is also available to everyone else. so one night coming in late from a tournament, it was a little hard to find decent parking. which kinda sucks when it's already paid for. i will say overall the hotel was very beautiful and you can tell it's been recently updated, im assuming. the room was very nice & clean. the only thing i did not like was the sliding bathroom door. i think it takes away from privacy, and i feel like everyone outside the fore can hear whats happening inside the bathroom. i also don't understand hotels with a fridge in the room, but no microwave. the last thing i want to do is go down 17 stories just to heat up some leftovers . and it's only one microwave available (from what recall). i did visit the bar, Plough. it was nice. i ordered a cocktail, a glass of wine, and the halloumi .. pretty decent . lastly, i'm a little confused as to why i didn't get my points, and my reservation seemed to disappear after my stay. a little sketch. but tim trying to with the "up to 10 days" for it to show in my account .

I stayed one night with my husband. We attended a NPRA gala. I did not experience much but what I…read morehave seen it was great. The room was good. Spacious and nice, bed was comfy, fluffy pillows. Had a coffee area in the room. I did see a Starbucks on the first floor. Overall I had a nice stay.

Very nice hotel/resort located in the heart of lancaster and within 10 minutes of dutch wonderland…read more We stayed here with numerous family members, each having different room accommodations. We stayed in one of the one bedroom suites in the main hotel. Room was large and featured a fireplace, kitchenette, and 1.5 bathrooms. My parents stayed in the villas which were also very nice. The resort has a nice littlw playground, which is great for little kids. The indoor pool is rather large and well maintained. They have a large buffet on the weekends, which I didnt try, but looked decent. Overall id definitely recommend if your headed to lancaster.

PART 1 My family…read morewas on vacation at the Eden Resort in Lancaster, PA to celebrate our daughter's 10th birthday. Our stay was cut short just one day after arriving. My 2 daughters enjoyed the pool multiple times from Thursday afternoon until Friday evening with no issues and no concerns. Friday evening 02/06/2026 around 5:35pm while my daughters were swimming with their father. ( I was in the hotel room which is accessed from the pool area) Their father and multiple other guests witnessed the assistant night manager take a photo in the pool area in the direction of my 11 year old daughter. The assistant night manager then left the pool area within seconds of doing so. My children's father called me immediately to come watch over the kids while he went to confront the assistant night manager or to speak to someone if he couldn't find him. I checked my kids, walked to their father and 2 other guests that were speaking about the incident. Stating they without a doubt saw the assistant night manager take a photo with my daughter in it. At this point the assistant night manager enters the pool area again. The girls father and I approached him and asked if he took a photo of our child. He denied taking a photo with my daughter in the picture. His reaction spoke volume he was shaking when approached and tried to walk away. He stated he was "doing his job" and then stepped into a closed area with his phone in his hand. There was a woman in the hot tub next to us who said "I saw everything don't let him delete anything without you seeing!" But that was already my plan! I stepped into the doorway of the area the manager stepped into. I said let's clear this up please show me the photo. After pushing his way out and finally bringing up the photos, I saw my daughter in the photo as he tried to delete them. I grabbed his phone as soon as I saw him trying to delete the photo of my daughter. She was bent over outside of the pool. He tensed up with two fists like he was going to hit me until my girls father got involved. The assistant night manager was shaking even more while my girls father deleted the photos checking his text/emails to make sure they weren't sent to someone.( at this point the asst manager allowed the kids father to have his phone) Everyone in the pool area is still watching. Things got heated verbally. He stated his photos were for work. For safety precautions since there was a tarp/door open in the area. ( there was 2 photos on the asst manager phone from this incident. ONE blurry of the overall area as if taken quickly and the SECOND photo with my daughter in it and the tarp in the background). I called the police. The police interviewed my girls father before interviewing the assistant night manager. They had found a photo with our daughter in his recently deleted section on his android that he told us his android did not have. They also checked his outgoing messages and entire phone to confirm that there was nothing containing our child still on his phone. In between the police being called and speaking with the general manager this man was MIA for at least 10-15 minutes. The GM's response and reaction was beyond disappointing. Along with all staff at the front desk as if we (along with other guests) were wrong for being concerned about this incident which made this more aggravating due to the type of situation. The GM kept a smile on his face and was dismissive, even when the police arrived. He stated that the assist manager did nothing wrong and will have no repercussions. The GM also stated that I was wrong to step into the staff area. (The police reminded him that any parent would have done the same!) I was not combative or threatening. I clearly stated I wanted, NEEDED to see the photo ( what parent wouldn't in this situation? If the asst manager did nothing wrong and had a clear conscience why did the situation go as it did? Why not handle it professionally, show the photo, apologize ect.) After the night manager was questioned by the police, the police determined that there was NO charges that are able to be filed. Staff confirmed that there are protocols and regulations in place for staff to take photos for safety or other reasons. Which would not allow a minor to be photographed. Given the circumstances and how the situation played out we were angry upset and wanted to make our daughters feel safe and comfortable. We left the Eden resort.

Positives: -Spacious rooms…read more -Free hot breakfast -Rooms have full kitchen. -Good location, close to everything. Negatives: -Pool is small and no hot tub. -Weak water pressure in shower.

Stayed here for a business trip. Couple thing to know - gps tries to take you you to the back of…read morethe building. If you go down one more set of lights it's the front door. There is a walking path out front to the shopping plaza /grocery store but if you go through the plaza and cross the street there is a beautiful park! The round trip walk is about 1.5 miles. Now the hotel itself my room was spacious and clean. The staff friendly. Breakfast every day was lovely! Overall good value for the money!

Very fun spot in Amish Country !! The hotel and restaurant are decorated to the old days !! Nice…read moreplace

We loved this place! We were in Lancaster on a mini vacation to see the show Noah at Sight and…read moreSounds Theater. That was absolutely amazing to see! Highly recommend going there too. When looking for hotels in the area the Fulton Steamboat Inn came up. We were very intrigued from the moment we saw it online. Wow, we were not disappointed. We arrived at night and as soon as we rounded the corner and pulled in all three of us said "wow". It was that beautiful! A steamboat designed hotel inside and out! There's a small lake with ducks, a playground, a fire pit area, and a nice seating area. They have a restaurant on sight, but we did not eat there. They also have a small gift shop. They did a great job at keeping things looking clean. The free coffee, tea, hot chocolate and cookies were a nice touch. They had the place beautifully decorated for Christmas. We plan to stay there the next we are in town. We have already recommended the place to several people!

If the pool were usable - 5 stars!…read more Our room was clean and pristine. Big and beautiful too! The bed was lush and amazing - this makes or breaks it for me. Nice big tv and I loved the Neutrogena amenities and great shower - both the head and the hot temperature! Now ... the pool was out of order due to a broken light (not COVID). OUR MAIN REASON FOR BOOKING HERE!!! Guests were compensated with either going to the community pool a mile away, or to The Residence Inn (indoor pool). An inconvenience regardless. No breakfast - COVID's fault ... we opted out of our "muffin in a bag." We both agreed that we'd stay here again BUT WOULD CALL FIRST ABOUT THEIR POOL!

The breakfast was not terrible!…read more The hotel itself could have used a good cleaning. Getting into the walk in shower is a joke! To turn it on you need to step in the shower and get blasted with water. Who thought up that brilliant design? Y'all should try it out . The towels were very thin and even holes in some. Absolutely no place to put anything in the bathroom. It might be updated but its a very poor update design. Will never stay there again unless I'm desperate.

Our stay was very enjoyable but a few notes of discontent as well as what we enjoyed…read more Firstly, our check in was delayed due to housekeeping. Secondly, the provided breakfast was very disappointing. So much so that we went shopping for breakfast items to keep in our room as we had no interest in dining out each morning. Also, our suite did lack robes which made it much harder to remain comfortable while we relaxed after soaking in our hot tub and during our morning breakfasts in room. That being said, if you'd prefer prepared breakfasts, there is a great couple cafes just on the other side of the parking garage that open fairly early. Just don't expect this hotel to satisfy any real hunger in the morning. To summarize what was available: Overly lemon juice coated fruits Plain white bread products with a toaster Scrambled powdered eggs and bacon so thin it doesn't even taste like bacon Cereal/milk Oatmeal Overcooked hard boiled eggs (green ring around yolks) I think I saw yogurt on people's tables but it was gone when we arrived. Lastly, the tables in the breakfast room are very wobbly. We moved once and it was still an issue at the next so that was about the time we left. That being said, here are the things we loved: -Great ambiance in the lobby with a couple games and sketchbooks to pass time. -Friendly front desk staff -charming suite with spacious hot tub and powerful shower -comfortable couches, bed, and chairs -in suite table was sturdy and did not wobble -proximity to cafes and shops -free parking -restaurant on site; for dinner only. -nearby park/trail decent for jogging/walking

Talk about over priced and nothing like the photos. We got a queen bed and expected the room to…read morelook like the photos or something even close to the photos. We got none of that. We definitely got the Amish experience since the mattress was like sleeping on plywood. For $300, you would expect a more comfortable room. We could only see the side of the TV from the bed. And when I say side of the TV, I literally mean the thin side of it. The room was triangle shaped and I was in closets bigger than this room. Make sure you ask for more towels, they don't provide enough. The soap dispensers in the shower wouldn't dispense the soap. We had to bang on the soap and shampoo dispensers to get anything out of them. The room was freezing with no way to increase the temperatures. The robes was a nice touch, but not everybody is a size 2. Keep the curtains closed because there was nothing worth looking at. The real rose on the bed was a classy touch. Real glass bottled water was also nice. The water came in handy because the room was super dry at night. The parking was free and conveniently located. The lobby was nice, but don't let that fool you. The menu in the restaurant was decent. I do not recommend the shrimp bisque. You only get two shrimp in the bisque. The bartenders were nice and knowledgeable with the drinks we asked for. It was a romantic setting. Save your money and stay somewhere else. You can visit the hotel bar and restaurant without spending the money for 5 stars and only getting 2 stars.

Celebrating a special occasion, our stay at the B&B was the perfect choice for our visit to…read moreLancaster. Kim and Jason are wonderful hosts and we will be sure to return. In fact, we can't wait to see what Chef Jason will prepare for our next gourmet breakfast. (And, Kim's homemade cookies are not to be missed!)

We truly had a lovely stay at the Lancaster B&B and we'll certainly be back! The place was so cozy,…read moreespecially the living room and library with the fireplaces, it was almost like being at home! We loved the Foxglove, it was a spacious, comfortable room. The breakfasts were incredible, it was like dining at a gourmet restaurant! Kim and Jason were fabulous innkeepers, this is the best place to stay in Lancaster!

Excellent!! Great stay, very nice, clean and comfortable. Wish we would've found it sooner. Stayed…read morein dump chain hotel previous night for more than what it cost to stay here! Do not waste your hard earned money staying in some crappy chain hotel. Good breakfast with made to order omelets, beautiful room with nice furniture, real wood and granite, not garbage like other places.

We loved staying here and are looking forward to staying here again. From reading the reviews prior…read moreto booking we arrived expecting to be happy with the Inn but everything from the great staff, really nice room, calming view of the Amish farms, and really good breakfast exceeded our expectations. We were in town to see Joshua at the Sight and Sound theater, which is located nearby. Hubby is difficult to impress but he can't stop talking about how much he enjoyed staying here.

This is my second time here…read more First time was in 2023 and they were renovating the lobby area and there was a wedding. The wedding was loud and disruptive until 10 pm. Breakfast was in a conference room with impromptu tables and chairs. It was a weird experience back then. This time, it had improved. The lobby is finished and it looks nice and updated. Very modern. The restaurant is done and clean. Breakfast had some clean and relatively new silverware. The experience this time was at least better. The rooms are not done renovating yet and it is still outdated. As of this date, they are still working on Floors 4 and 5 and 5 has been closed off. The location isn't too bad. It's great for golfing which I think is why people like coming here.

This is where we stay when we visit Dutch Wonderland in Lancaster…read more We never get acknowledged or explained the perks at this place for being diamond members. They have free breakfast for members but really nothing special. But my daughter loves their pools so I guess we will keep going here.