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    TowNater Towing

    5.0 (3 reviews)
    Open Open 24 hours

    Services - TowNater Towing

    Boat towing

    Car towing

    Motorcycle towing

    RV towing

    Trailer towing

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    9 months ago

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    6 years ago

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    Jeff T.

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    Epolito's Towing and Recovery

    Epolito's Towing and Recovery

    (3 reviews)

    DO NOT EVER CALL THIS TOW COMPANY! They cost us ~$900 and the car hasn't even been to the mechanic…read moreyet! We thought the car was stolen for almost 12 hours. Story: The car broke down Thursday on the way home from work. We call this company who says no worries they can be there in an hour and that we don't have to stay with the car, just leave the key in it. I thought it was unusual to leave the keys but they assured us that they will be there ASAP to pick it up so we leave. This company "didn't feel like" picking up the car anymore so they call a second company to pick it up on their behalf. The second company gets a flat on the way there, so they cant pick it up, they call Epolitos back and tell them this and THEY DONT BOTHER TO GIVE US A CALL. The car sits on 81 overnight with the keys in it unbeknownst to us. We could have called another company? The next morning the second company tries to do the right thing and takes a new truck out to pick up the car, IT IS NOT THERE. The company calls Epolitos back again to tell them this, THEY DONT BOTHER TO GIVE US A CALL, AGAIN!. We go to call the mechanic the next day around lunch time for an update and that's how we find out the car never made it there. For the next 12 hours we had no idea where the car was, no one did. What we know now is that the Syracuse police department impounded the car sometime in the early morning. We found out about that after 5pm Friday night, when the impound lot was already closed for Labor Day Weekend. We called Epolitos back so many times to give them the chance to make this right and go pick up the car from the impound lot on Tuesday but EPOLITOS HAS NEVER CALLED US BACK. Now we are stuck with the ~$500 impound lot fee for the tow truck and daily rate over the holiday weekend. Plus the new tow truck company fee of ~$140 to pick the car up and actually bring it to the mechanic. Plus the cost of a rental car during all this ~$300 MORAL OF THE STORY: NEVER EVER use this company. EVER. I am leaving out the parts of Epolitos pretending his phone is broken, blocking our numbers, texting us instead of his friends ABOUT US. Not to mention refusing to pay anything from the impound lot or even trying to make it situation right by picking the car up from the impound lot.

    Had a great experience with Mike. We were stranded due to the electronic parking break on. Mike…read morewas at our side within minutes. He tried everything he could to fix it. He got us into a dealership to have it looked at immediately and he towed our car over there. Mike is awesome and helped us out so much. He charged us a more than reasonable rate for all his hard work. I appreciate his help very much!

    TowNater Towing - towing - Updated May 2026

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