Zero rating Warning!…read more My experience with Valvoline Poughkeepsie NY Friday. - oil change. Saturday - car starts to spit and sputter Sunday - car completely loses power, misfirings, dying I called Valvoline, Assistant Manager comes to my location, purchases a styrofoam cooler, jacks up my car and drains at least 3 quarts of black oil out. Advises that most likely they did not drain the old oil out and just added the new oil on top of old. After this I take car to repair shop Diagnosis - spark plugs are saturated with oil, many codes are registering on meter, low pressure I continue to call Valvoline and create a case, District Manager comes out to repair shop and is very unhelpful and insists that it is no fault of a valvoline. He had no knowledge of what was happening or could happen to the car. The manager and assistant manager pretty much admit that it occurs and they probably did not drain out the old oil. The District Manager says it could have many scenarios. In the long run Valvoline did not drain out my old oil and added new oil to the old. My car had about 10 quarts of oil in it and started to cease my engine. I would not go to this business. They do very low quality unprofessional work. Save yourself the expense and abuse.

Brought my daughters Rav 4 for first oil change. It's a used car so it was time. They asked what…read morekind of oil I wanted. I thought they were referring to the weight of oil like 5W 20. The tech said nah there is 3 flavors indicating conventional hybrid or full synthetic oil. Since she is at a cold environment and does highway driving I chose the middle option. Most places have you leave the car when they do the oil change. We stayed inside the car during the process. After all done it cost $85 since it was a better grade of oil I didn't mind. Not sure if I would go back.

Great customer service and friendly owners and staff . They replaced my alternator for my jeep…read morepatriot in timely manner and reasonable price

Knuckle Busters rock! Brought in my old 95 Jeep for exhaust and rear brakes issues. Hernan was not…read moreonly honest but his price was reasonable. Turns out it was just a loose exhaust manifold and brakes just needed adjustment. I thought I was going to spend a lot more! Honest guy and issues resolved.

Believe the hype - the reviews are accurate. After more than a year of chasing down a vibration…read moreissue on my WK2, Justin took the time to actually listen, test the vehicle thoroughly, and apply his own experience to find what multiple Jeep service centers (about five) missed. The root cause ended up being a missing NVH foam piece - something simple, but overlooked repeatedly. Bolt also worked directly with my warranty company and made a real effort to get as much covered as possible, which I appreciated. While they were in there, they were upfront about the spark plugs - noting that since access was already open, it made sense to take care of it now rather than paying for the same labor again down the road. That kind of transparency goes a long way. Overall, the team comes across as fair, honest, and focused on doing things the right way. It's safe to say I'll be going back to Bolt moving forward.

We were in Poughkeepsie for parents weekend and our daughter's car was leaking oil and smoking. We…read morepulled into Bolt on a whim on Sunday morning. Onell jacked the car up and found the problem right away. He fixed it for us in 10 minutes and was so helpful and kind. He was a true lifesaver. Highly recommend.

J & J has been doing my inspections for years. They're quick and friendly! Love this spot!read more

I went to J&J about getting my car inspected...the only shop that was friendly and helpful when I…read moresaid I needed walk in service if available. I got the inspection done today and the experience was great. Jay, one of the owners, welcomed me to the shop, very friendly. I sat in the waiting area after they started the inspection. There was another customer there and we started chatting. He couldn't praise the guys there enough. This other customer and I started lamenting how a lot of businesses don't provide the same customer experience we were use to from when we were younger (yes, bunch of old guys lamenting the world is going to...) and he said J&J is one of the exceptions. Jay showed me some additional concerns on my car...brake and tire wear. He showed me the problem areas and said I have some time left but these expenses are coming down the pike. It was refreshing to see this sales approach...I was aware he was upselling the other services they offer and I was totally happy with that...that's what all businesses must do. It was the approach, education, and showing me why the repairs would be needed that convinced me that when I need the work to be done, I will go to Jay and his team. Well done guys and keep it up! PS: they have the cutest wall of kids pictures that puts a smile on your face.

Nice service and very organized! Nostalgia-turn on classical and relax for a few minutes.read more

They don't post A customer service phone number at the lovations. Had my credit card hacked at…read moretheir Beacon location.

Had new rims that I had purchased online put on my vehicle, replacing the stock ones. Customer…read moreservice desk was prompt to welcome me & were helpful in assessing my needs - both verbally & after a visit outside to my vehicle. They didn't "upsell" me at all, which I was pleasantly surprised by. The young man who swapped my rims/tires did a great job & was very friendly. However at some point, he was pulled away by his peers to work on another vehicle that had been brought in by a tow truck. It's a very busy garage....my vehicle was left unattended, raised on the lift, for about 30-mins before he was able to return to my project. All in all the process took about 2-hours from arrival to leaving. Though I was pleased, it was unfortunate that the workers seem to be pulled in multiple different for for directions, unable to focus entirely on 1-vehicle at a time.

I brought my vehicle to Arlington Auto & Tire for a routine oil change and left with a damaged car…read more The oil change was performed incorrectly, which resulted in damage that I then had to deal with at my own expense. What has been even more disappointing is the way the situation was handled afterward. Despite bringing the issue to their attention and requesting that they take responsibility, they have refused to provide a refund or adequately address the damage caused by their work. Mistakes can happen in any business, but customer service is measured by how those mistakes are corrected. Instead of standing behind their service, Arlington Auto & Tire has left me with repair costs and frustration. Based on my experience, I cannot recommend this shop and would encourage others to carefully document any work performed on their vehicle. I am extremely dissatisfied with both the quality of the service and the lack of accountability shown after the damage occurred.

I had a tire lose pressure late in the day today. I pulled into this Mavis location half an hour…read morebefore their closing time and could not have had a better experience. The service manager set me up with a technician named Ty. Ty repaired my damaged tire, gave me an assessment of the condition of the rest of my tires and within ten minutes I was back on the road -- for an extremely reasonable price. I look forward to returning to this location.

The service was fine, I just needed two tires replaced. The guy at the desk was pretty helpful with…read morefinding the right tires for my car. However, they did not put my center caps back on the wheels that they changed the tires for, and I did not realize until I was an hour away back home (im a student in the area). Each center cap is about $25, so now I'm out 50 bucks to replace them.

Fantastic service great prices friendly staff what more can you ask for highly recommend them to…read moreanyone needing maintenance or service to their cars

Peter & his team are top notch…read more Extremely pleased with the way the staff (Mike & Ava) greet you they make you feel welcomed. They listen to you as you describe what issues you are having with your vehicle. Peter gives you details to what your issue are and suggest the next course of action. Tire King mechanics thoroughly inspect your car and get back to you with terms that you can understand. Most important they stand behind their work and make sure you are content. Thank you Tire King Will continue to bring my vehicles to your shop.

I have had my car inspected by them ever year for the last 4 years and it turns out no one had ever…read morechecked behind my tire at my break line and while it was being driven the breaks almost stopped working completely. It is now at the point where I need a new custom break line run in my car by the dealership. It is UNFATHOMABLE how professionals could have missed something so severe and never once alerted me to the issue. I don't know anything about cars so I take it to people who, in theory, should. If you care about your car and your personal wellbeing I would stay FAR away from this place.

They are incredible Maintenance Mechanics. They really care for your car…read more They check everything bumper to bumper and only does what needs to be done. Never trying to find something else to charge you for ever. They don't work weekends and will always schedule your service for the following week and once you drop it off it's ready that same day always. Very reliable and trustworthy people. My Buick has 214,000 miles on it and with all they've done, it's good for another 150,00 yet to go.

They manager Rockel was a very patient and thorough Person with me making sure all my needs and…read moreconcerns we met. The mechanic Carlos did an amazing job replacing my front struts and control arms. You will not be disappointed. Thanks guys.

Great experience, the people here really make a difference, and they were fast and efficient, kind…read moreand professional.