Want to shout out Raphael who was beyond nice and helpful! He helped me clean out my car before…read moreinsurance came to pick it up. He even helped me carry all my belongings out. He truly went above and beyond!!! He is the nicest person and even told me the history of the tow company. It was sad to say goodbye to my car but Raphael made the whole experience much nicer!!! The lobby of the tow company is also adorable- full of Cars themed trucks from the Pixar movie!

Stay away from this company. If your vehicle gets impounded here, get it out as fast as possible…read more This place operates in a very predatory way. They did not notify me that my vehicle had been impounded, even though California law (Vehicle Code § 22852) requires timely notice. They also did not communicate when my vehicle was eligible for release. Unjustly not a vehicle code, but clearly shows corrupt intent. Instead of trying to contact me so I could pick up my car, it felt like they were more interested in letting storage fees pile up. From what I saw, they seemed quicker to move toward lien processing with the DMV than to actually get paid by the owner. Costs add up fast, and the longer your car sits there, the worse it gets. If you're dealing with them, stay on top of it, document everything, and don't assume they'll reach out to you. Overall, very frustrating experience and not customer‑friendly at all.

AAA contacted Mikes; the driver showed up 3 hours later texting every 30 min that he was running…read morelate. Upon arrival, the driver said the vehicle had been modified and would not be eligible for AAA fee. Then charged my son $380 for a 19-mile tow. Afterwards, AAA agreed to reimburse but Mike's refuses to provide a detailed receipt (required by AAA), and the Sqaure receipt is basic with no details at all. The customer service, especially after the fact, is horrible.

Very rude unprofessional customer service they deliver your car when they want not when it is…read moreexpected

The driver was so excellent and courteous, but the owner which is at dispatcher was so rude and…read moretook an hour and a half to give me a driver and trying to tell me don't get mad. Don't yell don't do any of that and at the end he cussed me off as an owner. That's the worst thing you could do.

This company has helped me a lot! They are kind and extremely helpful when you're in need of car…read morehelp!

Arthur stayed in touch with me from the time he got the tow order from JEEP to pick up my car until…read morehe arrived. He kept me in the loop and dropped off my car timely at the dealership. Very professional and most of all very cordial during the stressful experience. The service was paid for, but it was a very reasonable rate.

I recently needed to have my classic muscle car towed to my specialty mechanic and arranged the tow…read morethrough my specialty insurance company. Given the car's value and the need for careful handling, my insurance company, only contracts with the best and they assigned Arthur from City Auto Towing for the job. Arthur arrived promptly and kept me informed throughout the entire process. His attention to detail and care in handling my car were exceptional. I'm not usually one to leave reviews for towing services, but Arthur's professionalism and kindness were truly impressive. I highly recommend his services--you can rest assured your vehicle will be in good hands with Arthur.

I returned from a trip visiting my elderly mother to find a my car had been towedfor not being…read moremoved for 72 hours. I called and spoke with Joey. To my surprise, he was very compassionate and understanding regarding my shock and frustration. When I arrived to pick up my car, he went above and beyond to help me, and although it was a horrible situation, Joey made it a lot less painful.

How pathetic they have a picture of my old vehicle on the top of their website and to be exact this…read moreis what my attorney said about it " they are legally stealing your car " They refused to release my car." excuse was" we don't know and can't just take your word that's your car. Insurance under my name title under my name " but registration is not under your name " bought the car on fb marketplace 2 years after they expect me to bring the old owner who left to New York after selling me the nice car. Not to mention this place I went to their car auction few months later and the auction was rigged I was the only customer then out of the sudden the workers and their friends visiting started bidding just to yank the prices up. having conversations like you and your buddies will or coworkers. straight out thieve. Sad part is my name is Girarld too. This will be the 3rd review they delete from me . They don't want the truth out there

I had just moved to LA last week and had gotten a flat and was freaking out about what to do…read more Luckily yelp suggested 24/7 towing to me and they picked up right away! David was super kind and helpful with getting my car towed and even gave me some recommendations about how / where I could get my car fixed. They were extremely fast and super affordable, especially for L.A.! Could not recommend them enough:)

I'm grateful I found 24/7 Rapid Discount Towing Company. I was in need of help during an emergency…read moreand 24/7 Rapid Discount Towing was there to save the day. When I called they got back to me quickly and had great costumer service. Tucker came to tow my car. He was very nice and helpful. My car and belongings were all safe. I appreciate the company being on time and efficient. I would definitely use them again in a time of need. Thanks for your help Tucker!

The technician that came to help with my car battery was punctual, kind, and honest. Grateful for…read moretheir help!

Jake from AAA, Randy's tow service came out to help me with my flat tire today…read more He was very nice and personable. He plugged my tire where there was a 2 inch screw in it..He hadó to have someone else come out to put air in the tire after finding his air hose missing from his truck.. He waited with me for the other driver to arrive, he even offered to get lunch for me while we waited. Jake went above and beyond what he is required to do. He is very much appreicated. He saved my day. Thank you Jake, you are a great man. Your customer service skills are extraordinary.

Ran over something on the freeway on my way to work and caught a flat tire. Luckily I knew just who…read moreto call, if you're ever in need of a quick tow, make sure to try out Heavy Hitters Towing. From what started as a stressful situation, turned into an easy and stress-free process with the help of Heavy Hitters Towing.

Overall clean, nice, very quick job. Would definitely recommend. Price is amazing compared to other…read moretows.