Front office people seemed nice and competent so far the work seemly good…read more..
My Original problem... brakes not working
went in for brake work, I did approve and oil change, and water pump fix, they replaced my drive belt and AC belt without approval (not a deal breaker)
FYI... I do not see many antifreeze coolants priced at 30.00 per gallon, needed two for 60 bucks, seems a bit pricey charged me an hour labor for coolant service at 110.00/hr
My vehicle was there for a week, while there it was completely cleaned out, tool bag, hitch keys, hitch plugs, led emergency flashlight, fuse pack, msc items of personal value, visor caddy, pens etc.., state park pass,
Nothing broken, doors or windows, so the repair facility was not concerned about the safety of my vehicle while there, and it was my bad that I did not take personal things out when I dropped it off..
Liability yep, it was my fault but making sure my vehicle was locked should have been their responsibility, maybe just some common sense!
SO:
If you take your vehicle here make sure YOU take personal items out, make sure you get job info before they do the work, be specific, I see another review where they supposedly did non approved work as well... that could be an ethics problem...
Guess my biggest complaint is that Pipes Performance does not care about the security of YOUR/MY vehicle ..
for the folks that cleaned out my vehicle you should have had a shop vac and cleaned out the dirt too along with everything else you took.., LESSON LEARNED!!!