I see this place has mixed reviews so I would like to comment on the extraordinary tow service I…read morereceived. My car started to break down on the highway and I was able to make it off the exit safely and ended up on some remote road stranded alone in Glastonbury, CT. I called AAA and a tow truck arrived within 30 minutes. I wasn't sure of the reason for the breakdown so the driver, Steven, jumped right in and did some troubleshooting. He quickly narrowed it down to a problem with the alternator. His repair shop was closed since it was the weekend. Steven kindly offered to tow my car to a different auto repair place locally or the 50 miles to my home in MA. Steven was very kind, patient, trustworthy, and level-headed. He is my superhero and I won't hesitate to call on this company again if I ever need help with automotive or towing needs.

They came to save my husband when his car died in the middle of the night on the highway! They…read moretowed it, identified the issue, fixed it, and price was reasonable. Positive experience and would use again for future needs.

Always reliable and courteous. There was an instance where they could have done unnecessary work…read morewithout my knowledge and avoided a more expensive repair fee.

I own a Ford truck that had an intermittent fuel pump function. It caused me need road service…read morecalls several times. I brought it to a dealer in Glastonbury Ct. Two days later I had a $209 dollar bill and stuck again. Farmington Motor kept it for more than a week. They found the problem and fixed it for less than the estimate.

Dave, the mechanic, was very honest about the work he did and even didn't need to do! He took my…read more17 year old Jeep and made her purr again!! He quoted me a price and the final total was $150 less than the quote!! Very friendly and courteous staff. I will definitely be going back!! He managed to get me in and finish the rather large job in just one day!! Thanks and I will definitely be seeing them again one day!!

Thank goodness for good Samaritans and highly qualified mechanics! We encountered a flat tire on…read morethe same stretch of road as this garage. We had to walk to the business, but no problem! The owner, Dave, came to help us roadside ... and in the cold rain, to boot! What a great guy. He did not want any payment, either. We are so grateful. GEICO roadside help told us it was a 60 minute wait .... and after 65 minutes of waiting, they said one more hour. No help, thanks to GEICO.

I was in an accident. Lakewood Auto did a great job repairing my car, going above and beyond…read more Very happy with the work done. I would definitely go back!

I called Lakewood Auto Body thinking my Toyota Corolla was going to be a complete loss after a…read morefront end collision & was so grateful that they were able to come right out & handle it! - they assessed the situation & were able to fix everything at a fair price & returned it to me within a couple of weeks looking better than it did before the accident! & spotless! It's actually running perfectly! They are top notch! They worked with the insurance company in a timely efficient way saving me the time stress & worry- If you're looking for someone professional that knows what they're doing with the repair work & gives an honest fair assessment - Call them! You absolutely will not go wrong bringing your car to this business.

My SUV has been there twice (not my fault) and they are excellent, I would recommend, the absolute…read morebest.

Austin was a pleasure to work with, and the work was very high quality. Will recommend to all.read more

They gave an estimate that was very accurate. The work was on time and looks good. I'm very pleased.read more

Professional, friendly, very reasonable and incredible work. HIGHLY recommend them to anyone…read moreneeding body work. Nice quick service too.

Had a great experience with Heritage. Called them after I was involved in an accident, they walked…read moreme through the entire process. I brought my car in and it turns out it needed more work than the quote said, so they worked with the insurance company to make sure it was paid for. Customer service was very friendly and I never had a problem contacting them. Once I got my car back it was as good as new, they did a great job fixing it up. Plus they even detailed it! Overall I would highly recommend Heritage again to anyone that needs auto body work.

These guys do a fabulous job! A Passat I had came with an idiot magnet on the back bumper, or so I…read moreassumed by the way I was rear-ended twice in two months. Anyway they did a spectacular job fixing up my vehicle in a short amount of time.

Crash Champions was great. I made an appointment for the next morning. They saw me promptly. They…read morebroke down the insurance pricing and my final payment. They sent me constant updates on when my car would be ready. Sandy at the front desk was so helpful and always picks up the phone, and Tim the advisor even gave my son a little tour of the back. When our car wouldn't start due to not having been driven for a long time, they jump started the battery for us. If you are renting from Enterprise, they work directly together, so someone from Enterprise can meet you here and give you your rental. Overall an excellent business.

Poor communication. Terrible customer service. Why they are a "preferred vendor" for Travelers is…read morebeyond me. They've had my car for almost 6 weeks. I have had to call them constantly to get updates and every time I call it's something else. It's been stressful and inconvenient. I would not recommend them.