I did the ushuaia club experience with Calvin Harris theoufh Virgin Voyages! My guide was…read morePilar..she was absolutely amazing along with the 2 young men that helped her. She was fun, full of energy, organized and really enhanced my experience in ibiza! On time and helpful!

We took the Progreso tour this past week as part of our Disney Magic spring break cruise, and it…read morewas absolutely fantastic. Our guide, Cas, did an outstanding job leading us through three planned stops--and even handled an unexpected bus switch with ease. She was knowledgeable, engaging, and shared fascinating insights from her Mayan heritage as we explored culturally significant sites. We'd highly recommend Tripping Cool and Cas to anyone looking for a memorable experience!

GREAT experience! We booked them for our airport transfer to our Hotel in the Playa Del Carmen…read morearea. They were already waiting for us when we finally got out of the airport building (for first timers: They will NOT meet you inside the airport building. You have to grab your luggage, walk past all the Taxi and timeshare sales people and the second you step out of the building you will see the Meet Playa guys). The ride to Playa Del Carmen takes about 1hr and our family of 3 was very comfortable in their air conditioned van with plenty of room to spare. Upon arrival at the hotel, I was able to pay just half of the total fee (the other half was due upon return to the airport, something other airport transfer companies will NOT (!) do as they insist you pay everything upfront and then, if they don't pick you up from the hotel to take you back to the airport, well, tough luck... Our return to the airport was just as smooth: We checked out of the hotel and the Meet Playa guy was already waiting for us. All in all, this was a clear "10/10 experience", and did I already mention that these guys were $20 cheaper than all the other airport transportation companies?

Booked on the website and paid on the website in advance of our trip. Our driver was on the airport…read moreon time. It was pouring rain when we arrived, after meeting the driver, we all ran to the car. For my first trip to Mexico, this was a bit of a frightening experience. After dropping us off, our driver seemed busy and I handed him a tip and said thank you. 10 minutes later he is calling my husband repeatedly saying we didn't pay, when my husband told him we had a confirmation and paid on the website in advance. As we were waiting to check in and sitting with our guest services rep, the driver found us in the lobby and I told him we paid for this already and luckily had printed out my confirmation. He took a picture and sent it to his boss. This experience made me worried that they were not going to show up to drop us at the airport since we had booked round trip transportation. Unlike when we were arriving to Cancun, when we received confirmations about our upcoming transfer for departure we didn't receive one. I reached out the day before to make sure they would show and that they knew which lobby to get us from. The day of, the driver told us he was going to be 20 minutes late, 20 minutes turned into 40 minutes and I had asked my husband to reach out because at this point we were sitting in anxiety that we were going to miss our flight but the driver called to ask which lobby ( information we provided the day before). It was the last flight of the day. Our driver was also coughing quite a bit, and I regretted not putting on my mask like I should have because after we got out I felt sick the rest of the weekend. Based on this experience, I would not use this service again.

We never actually got to take our dune buggy tour because of COVID 19. When our cruise was…read morecancelled, I emailed CCE. They offered me a 10% discount or full refund of our deposit. I initially took the 10 % discount with NO expiration date. However, as the Shelter in Place order seemed to go on forever and I still have no idea if travel outside the US will be permitted, I emailed them a third time and asked for a refund. When they had difficulty with the PayPal sight, they emailed me back and told me to contact PayPal. They responded to every email I sent, and there were at least 4 and agreed to a full refund. If and when I can get to Cozumel, I will definitely schedule a tour with them. Excellent customer service and no fears of being taken for a ride.

"No tour, no fee"? So why haven't I gotten my refund? I would find another company. Cozumel Cruise…read moreTours/excursions won't refund you like promised if you end up cancelling.

don't use the shuttle service from this company. its a rip off. $31 "person" round trip. if you…read morehave 2 or more on your party i recommend taking the local taxi. one way for "group" of 6 to 8 passanger average is $16-$20 one way. im just saying. save some cash and help local economy. this company uses the same local taxi around the islands. so put it to perspective, if you have 6 or more people, you pay $186 round trip. if you pay local taxi a group of 6-8 people will cost you $16-$20 one way. and honestly, they use the same shuttle/taxi around and drivers are super nice. just my thought. i hate getting ripped off.. thanks

I couldn't be happier with the service I received from Rachel at Coz Tours! I was visiting the…read moreisland with my elderly mother and, as requested by Rachel, gave her some insight as to the type of experiences both my mom and I enjoy. She promptly responded and helped set up the ideal itinerary for us. I won't hesitate to contact Coz Tours for my future trips to the island!

Your new best friend for the day!!…read more My group was so happy to have booked Soy la Persera as our personal tour guide for the day! On the recommendation of a work associate who really knows the Riviera Maya well, I reached out to Monica asking for suggestions for a tour of the area. She responded to my email in a matter of minutes. She suggested multiple itineraries from which we could pick and choose, and even add to or subtract from. We are not the "young and fearless" types, so we declined to choose anything with the words "adventure", "Zip-line", or "ATV". There were still a number of options to choose from. First, let me say that our guide, the eponymous "Mr. Yayo", was awesome; truly a professional. He showed up at our resort promptly on time with a spotlessly clean van containing a cooler stocked full of beer and water, the only two things that life truly requires. Being total nerds, we started out day with a tour of the Mayan ruins @ Tulum. There, we were presented to another great site-based guide, Gabrielle. From there, we went to sit our lazy butts on the beautiful Playa Paraisio. This built up our appetites, so Yayo took us to Taqueria Honorio in Tulum for lunch. What a great place! I never knew that Lechon was the way God intended for me to eat pork!! Just to confirm, we ordered Pabil tortas for comparison sake. Sure, they were great, but Lechon shall for ever remain supreme! After this, we needed to relax some more. It was Cenote time! We scheduled two: The very remote and privately owned Taak Bi Ha cenote, which could better be described as a grotto-like cave. The lighting was very dramatic and reminded me of Ludwig II of Bavaria's grotto at Linderhof. Stunningly beautiful. We stayed here for just a short time as the water was low, and swimming would be better at the second cenote: the Azul Cenote. Another great "locals" favorite. Our group enjoyed our time here relaxing in the natural beauty of the area. Our day with Mr. Yayo will be remembered as the most fun day of our trip to Playa. Many thanks to Monica for her great correspondence and organizational skills! The price we paid was well worth it. We shopped several other tour companies, and no one else came close. Ask for Mr. Yayo!

Soy La Pesera was recommended to us by someone who traveled to Playa regularly and loved their…read moreservice. They're an independent tour company and will customize private tours for a reasonable price. We had a group of 4, and for $100/pp US had a full day of fun. (That's the same or less as a non-private tour thru big operators!) That included a private, clean, air conditioned van with a private driver (more on that later). Plenty of ice cold water and beer too! They'll offer you suggestions but you really can build your day according to your interests. We started at Tulum to see the ruins, moved to the Paraiso beach club for complete relaxation on powdery sand and then visited 2 ceynotes. Let's not forget an incredible lunch - all included. I really liked that we went to smaller, local ceynotes - ones the big groups just can't get to. Takbiha ceynote is family owned and completely underground - we were the only ones there! Azul ceynote is popular with locals and offered a refreshing end to our day - probably my favorite part. Our driver/guide was Yayo and I'd highly recommend requesting him. He was super friendly, and made sure we spent our time wisely (went to Tulum early to beat the crowds and did ceynotes last for the same reason). He also took us to a great small spot in Tulum for the BEST lechon and cochinita! Monica, the owner was quick to respond to our booking questions too. So happy we used them instead of one the big group tours on 5th!!

It was probably the most organized port of our 7-day Western Caribbean trip. Yes, the shopping…read morevillage is touristy. There were many places set up for photo opportunities. There's a landscaped water feature area that's a haven for turtles and iguanas. I feel like the layout of the shops & restaurants are more spread out and spacious. I liked the shops here better. There's a Ron Jon Surf Shop and a Rogers Boots Shop (reminded my hubby of "No Country for Old Men"). I can't comment on the restaurants because we didn't try any of them. There is a Fat Tuesday, Three Amigos, and Panchos Backyard. I so wanted to stop for dessert and coffee at Banana & Company, but there's just never enough time. Hopefully there will be a next time. Our shore excursion was very well-organized here. We met our guide in front of Ron Jon's. She walked us to the taxi pickup area where we were whisked away to Barriecito. It was such a memorable experience. The taxi fare was part of the excursion, but it's actually a good price just to take a ride around the whole area. Honestly though, you really don't need an excursion here. There's a lot to see even if you decide to walk to Punta Langosta or venture out into San Miguel de Cozumel on your own. It was a fun port of call!

Out of the 3 ports our cruise visited this one for Cozumel, Mexico saved the BEST for last…read more There are SO many shops that passengers who didn't book a shore excursion would have fun shopping and eating here. We booked a tour to a Mayan Village so just got a Mexican mango flavored popsicle super refreshing and hit the spot cuz it was HOT. I saw a cute Stitch Ohana hand painted wooden plaque on our way to the tour vehicle so on the way back to the ship found the booth and had it personalized. We had to be back on the ship if not I would have surely filled up my suitcase with more items here like footwear and handbags. The tour we took also stopped at a Tequila Factory and I saw leather goods across the street and by the ancient church but it didn't seem like we could stop to shop. Glad we got to buy a few hand made jewelry and pottery whistle at the Mayan Village. If we ever go to Cozumel again I'll choose to just leisurely enjoy Puerta Maya then return to the ship when I'd had enough.

We have used yeii tours on several trips to Playa Del Carmen…read more We use Edwin for airport transfers and private tours he is always on time. clean van and very friendly. Edwin make sure the trip is fun and can recommend places that are not quite as touristy or take you to the hot spots.do not hesitate to book with Edwin. he is the best

Edwin was awesome! We used his services several times during our trip to Playa del Carmen. He…read morepicked us up from the airport, took us on a full day tour of Isla Mujeres and took us into Playa to show us where to find the best tamales. If you need transportation and your services while in Cancun Edwin with Yeii! is the best!

We set up airport transportation and the driver was early and professional! Clean and reliable safe…read moretransportation. I will use again! Thank you!

I had been to the Riveria Maya several times and when several of my friends decided to have a…read moreladies trip I suggested Playa Del Carmen. As I was the only one that had been to the area prior I wanted to organize a fun day trip to make 8 ladies all have a great day. With such a large group I knew we had to hire transportation and I was specific about where we wanted to go to please everyone. I started getting some quotes from some of the other more popular tour companies and they all quoted me for what had to be a 10 hour day and a set price. A friend had been to Playa Del Carmen a month earlier and told me about Genechi Family Tours and how he and his daughter had used their service and were highly impressed. I reached out and was contacted by Emy who gave a quote of 8 hours, 9 hours of 10 hours which was much cheaper than the other companies I had contacted! I liked the idea of starting with a 8 hour tour and having the option to add one of two more hours at a amazing rate! Communication was excellent and she picked us up bright and early in a big air conditioned van with waters for all. One in our group was celebrating a birthday and she was so thoughtful to give her a small birthday gift which made her day even more brighter! We wanted to make sure we stopped at three cenote's but I wanted them all different for the ladies so our first stop was TaakBi Ha Cenote which is a underground cenote with crystal clear water. Emy was so informative about the history of the cenote and she drove those backroads expertly! Out of the many cenote's I've been to in the past years of going to the Riveria Maya this was one of my favorites. The next stop was right nearby at Cenote Nicte-Ha. A open cenote and totally different. A few in our group love plants and this one had more of a lush jungle feel with Lili pads and greenery. After that we ventured to Akumal and stopped at the Hekab Be Biblioteca de Akumal. This is a library and school which runs strictly on donations and with four teachers in our group, we stopped by with a entire suitcase full of donations. Emy was so wonderful to help translate for us as our Spanish was ok but her English and Spanish was perfect. Emy was so wonderful that we treated her to lunch at La Buena Vida and loved hearing about her country. If your in Akumal and looking for a foot in the sand fun memorable place than go there! Trust me! After lunch and a little shopping our final stop was on the way back to the resort was at Cenote Azul. Another large cenote but one of the largest. Instead of greenery is was clear and beautiful and we met so many wonderful people! Emy was so accommodating to our group and took great care of us! We ended our day with a group hug for her and of course a selfie! We had a epic day which was only made better by Emy! Emy we will be back and give that nephew of your a hug from all of us!! Do yourself a favor and reach out to this company for a excellent rate and excellent service!