From the moment I contacted Tours Plaza via email, they have been extremely professional and accommodating of my needs for my family's visit to Cozumel. The details regarding payment before and after the tour were plainly laid so there were no questions. The ages in our 8 member group were 18-78 so the tour had to be fun for everyone.
Gerry met us promptly outside the pier. At first we were concerned with his quiet, easy going demeanor but soon realized he had a wealth of knowledge, knew everyone by name, and was a master of customer service - molding himself to our needs thus making it "our" tour and not his.
Because my father who is unable to walk very far and needs a scooter, Tours Plaza provided a van which had enough room for his scooter in the back and comfortable space for all 8 of us. My dad felt at ease riding shotgun with Gerry - both co-captains of our adventure.
Our day started with a historical overview and driving tour downtown, stop by a market for snacks and drinks for the day long ride, tasting tour of the local chocolate factory (cactus chocolate was our favorite flavor!), tequila tour, Mayan ruins tour, drive along pristine west coastline and final stop for late lunch at an authentic Mexican restaurant. We thought our day out would be about 4-5 hours, however it was 7.5 hours. Every moment was fantastic!! Now, I will say it could have been shorter in time if it weren't for two simple reasons - 1) we had a blast at the tequila tour asking many questions, drinking lots of tequila, then buying a ton of great tequila to bring home; and 2) the lunch service was a bit slow but it didn't matter because the location was breathtaking and we had time to enjoy our surroundings and our family time being disconnected from the world.
One other highlight that needs to be mentioned. Gerry is a master DJ! He has several USB drives that has a variety of musical selections. He catered to our group by playing everything from the Beetles, Elvis, Neil Diamond, Grease, Bruno Mars, ColdPlay, and Maroon 5, just to name a few. He blasted the music providing all of us a day of sing-alongs to go with our adventure.
We would highly recommend this tour and Gerry - he's the man!! The price is extremely reasonable given the size of our group and the quality of the tour provided. We can't thank Gerry and Tours Plaza enough for making our stop in Cozumel during our family Christmas cruise vacation the #1 highlight of the trip! read more