GREAT experience! We booked them for our airport transfer to our Hotel in the Playa Del Carmen area. They were already waiting for us when we finally got out of the airport building (for first timers: They will NOT meet you inside the airport building. You have to grab your luggage, walk past all the Taxi and timeshare sales people and the second you step out of the building you will see the Meet Playa guys). The ride to Playa Del Carmen takes about 1hr and our family of 3 was very comfortable in their air conditioned van with plenty of room to spare. Upon arrival at the hotel, I was able to pay just half of the total fee (the other half was due upon return to the airport, something other airport transfer companies will NOT (!) do as they insist you pay everything upfront and then, if they don't pick you up from the hotel to take you back to the airport, well, tough luck... Our return to the airport was just as smooth: We checked out of the hotel and the Meet Playa guy was already waiting for us. All in all, this was a clear "10/10 experience", and did I already mention that these guys were $20 cheaper than all the other airport transportation companies? read more

Booked on the website and paid on the website in advance of our trip. Our driver was on the airport on time. It was pouring rain when we arrived, after meeting the driver, we all ran to the car. For my first trip to Mexico, this was a bit of a frightening experience. After dropping us off, our driver seemed busy and I handed him a tip and said thank you. 10 minutes later he is calling my husband repeatedly saying we didn't pay, when my husband told him we had a confirmation and paid on the website in advance. As we were waiting to check in and sitting with our guest services rep, the driver found us in the lobby and I told him we paid for this already and luckily had printed out my confirmation. He took a picture and sent it to his boss. This experience made me worried that they were not going to show up to drop us at the airport since we had booked round trip transportation. Unlike when we were arriving to Cancun, when we received confirmations about our upcoming transfer for departure we didn't receive one. I reached out the day before to make sure they would show and that they knew which lobby to get us from. The day of, the driver told us he was going to be 20 minutes late, 20 minutes turned into 40 minutes and I had asked my husband to reach out because at this point we were sitting in anxiety that we were going to miss our flight but the driver called to ask which lobby ( information we provided the day before). It was the last flight of the day. Our driver was also coughing quite a bit, and I regretted not putting on my mask like I should have because after we got out I felt sick the rest of the weekend. Based on this experience, I would not use this service again. read more

Nice area! Worth a visit if you have the time. Cute down town area. Tons of shopping an places to eat

When in Playa Del Carmen our go to for transportation and private tours is Meet Playa. Airport pick up is always on time, courteous and professional with ice cold refreshments awaiting us. We love the ease and and the organization of Meet Playa's service. This time, because we were rolling sixteen people deep, I set up all of our airport transfers via This company. We were not disappointed. In addition to this service we also arranged a private tour that included round trip service from our hotel to Chichen Itza, a Cenote swim with a lunch buffet included, a visit to to the historical town Valladolid and the freedom to spend as long or as little time at each spot as we deemed necessary. Our driver Luis arrived on time, looked professional and welcomed us with hot morning coffee, fresh pan dulces, ice cold juices, waters and beers. Sandwiches and a variety of chips were also available to enjoy. ABSOLUTELY WONDERFUL AND HIGHLY RECOMMENDED! A five star Transportation service for sure! Gracías Leo y Luis! read more

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Amazing choice for your transportation in Cancun. I booked online, received confirmation emails for both pick ups and also received an almost instant reply on a question I sent. I used Meet Playa to go from the Cancun airport to a resort in Costa Mujeres. After clearing customs and exiting the airport they were super easy to find as they were holding up a sign with my name on it. After a short verification that it was me, we were walked over to our private van that was air-conditioned and had cold water provided. Both ways the drivers were on time and super friendly. If you're airline crew they provide a 15% discount when booking. In the notes section just type in airline crew and your total will be adjusted at the time of service. Paid (and tipped) the driver in USD cash with no issues. read more

So I'm in the site to book transfer from CUN to the hotel and they don't accept AMEX so I exited out of the site, simple enough right?.... No, these vultures email me multiple times with my pickup times and confirmation. I replied to 2 of them and said "I DONT WANT OR NEED YOUR SERVICES"..... then I get another email about pickup at my hotel, I deleted it and went on with my day. So now I'm at the hotel and I get a call from a driver that's at my hotel for transfer to CUN, WTF?!?!?? read more

Always on time and very professional. I had Daniel as my driver picking me up from the airport to take me to Tulum. I feel so bad I cant remember the other drivers name - I think it was David who took us back to the airport. Both drivers were early or on time and very professional. They were very good drivers and brought the cold beverages i requested. If I were to come back, I'd definitely use them again. I would recommend them to any of my friends and family. You don't need to look any further. They were excellent! THANK YOU MEET PLAYA! read more

Deciding to have a driver scheduled to pick us up at the Cancun airport and take us to Tulum, was the first step of a reliable, relaxed, and professional experience with MeetPlaya. MeetPlaya communicated well via email both pre and post our trip. Our driver, Juan was waiting with a sign as soon as we stepped out of the terminal. Both our drivers were friendly, communicative and very helpful. We enjoyed the trip with both of them. We paid for the round trip and it was totally worth it. Again, they were on time and professional picking us up at our hotel for our departure day. Also, the vans are super clean and chilled with a/c. There were hand sanitizer and a couple of complimentary waters as well. We will continue to use MeetPlaya, it was a great experience. read more

Leo and the team are amazing! EASY to communicate via what's app or email. RELIABLE! We used them 5x on this trip, 4 two months ago and 4 times last year and every time they are there right on time, courteous, efficient. I can Do PayPal and add tip on there. Highly recommend! Excellent value- very reasonable! Much better prices than hotel transportation! Thank you Leo and team! They gave fabulous air conditioned vans they r huge and private! read more

Waiting for us as promised. Nice, clean transport van. Friendly staff. Excellent transfer all the way to Bahia Principe for a reasonable price. read more

We had a wonderful experience with Meet Playa Transfers from Cancun Airport to Playa del Carmen. Leo was excellent. We were greeted with a name sign and a friendly welcome. We stopped at Mayakoba Golf course on the way to the hotel. Booking was easy, great transport, on time and good value. Leo provided efficient service and was easy to reach. Thank you for wonderful service Leo & your team. Absolutely will use Meet Playa again! read more

I highly recommend using Meet Playa! They're very prompt, professional and responsive. I booked a roundtrip with them from Cancun airport to Playa del Carmen and back. I provided my flight details and Leo handled the rest. He was super reliable and communicated with me along the way. The vans are brand new and very clean. The staff is kind, welcoming and professional. I'm definitely using Meet Playa again once I'm back! read more

Terrible experience - do NOT use this company. For 3 trips within 1 week, they were late for 2, including not arriving at airport to pick us up for 29 minutes, which was stressful, Driver did NOT arrive to drive us from hotel to airport after 1 hour so we had to take a taxi. Hotel staff contacted Meetplaya who lied to them, saying driver was at gate of hotel - he was not, as hotel staff checked and then lied to say he was fixing flat tire outside hotel. DO NOT USE THIS COMPANY read more

On time and clean, safe ride. We were grateful for the help navigating through the chaotic taxi service staging area. Be sure to have pesos on hand when you opt to pay at the airport. read more

My family (five of us) and I used meet playa the entire time of our stay (May 13-18) while in Cancun. From airport to and from the hotel..to various excursions and exploring other nearby beaches..and all I can say is WOW! The drivers and the owner Leo went above and beyond to make sure we were always so happy with the service! They were always on time, greeted you with a smile and all of the vans were very clean! As a bonus you have the option to add on drinks, at a very reasonable price which we did take advantage of! We are planning a trip back to Cancun with more family and friends next year and we will definitely be using Meet Playa again! read more

MeetPlaya was excellent. Very easy to communicate with on WhatsApp and very responsive. Drivers were there on time both to and from the airport, were easy to find with their sign, were kind and drove safely. Also helped us by bringing us to the ATM on the way to our hotel. Would recommend and will definitely use again next time we come into Playa. read more

Excellent service! Very cordial and professional drivers. Cars were like new look and perfectly clean. They offer cold water bottles and other drinks if you would like. We will be booking them again hopefully soon! read more

Excellent Transportation Service! My family and I used MeetPlaya Transfers this June to pick us up from the airport and to our destination. I have been to Cancun over a handful of times and must say that MeetPlaya Transfers is the best transportation service around in Cancun. I reached out to the company to coordinate transportation for my group of 30. Leo responded promptly and was able to accommodate my large group with three vans. As soon as we walked out of the airport, the drivers were waiting for us. All of the drivers were extremely friendly, polite, and made us feel welcomed. The drive from the airport to our resort was over an hour long but it didn't feel long at all because the driver in my car, Oscar, chatted with us the entire time and gave us suggestions and tips during our stay. Our flight back home was delayed so I reached out to Leo to have him change the pickup time. He responded promptly and changed the pickup time as requested. The drivers were all promptly there as promised, including Mr. Leo himself - who is a wonderful person by the way! My family and I plan to use MeetPlaya again in the future. :) read more

I'm going to keep this very short but I had a major problem with this company in the beginning from the first driver who picked me up from the airport but Leo (the owner) made it soooo much better for me . I spoke with him on the phone on the way back and he promised that he would handle the issue and I just felt so much better about everything. I understand that sometimes the experience is not the best it can be but it's all about how the situation is handled and I will say that this owner handled it very very well and I left feeling cared about for sure .thank you. Other than that I do like this company and the service they provide read more

We have used Meet Playa several times after a referral from an airline employee. We LOVE their service as it is private and so professional. The minute you get out of customs at the airport in Cancun you are swept into a beautiful new van with cold water and off you go to your resort!! Can't say enough good things about them!!! read more

First time using this company but hands down the best experience I've had with a shuttle in Mexico. They had our van ready and waiting for just the wife and I complete with the drink amenities I had pre-ordered. I will definitely use them again. The Company is also easy to reach. While i was there we extended the stay and I was able to easily reach them to set up the new pick up day and time. Best Ride ever! read more

Meet Playa - AA All the Way! - Tours Near Me

This is the third time we use this company and each time they have provided five star service. I have areferred him to all my friends and family and everybody always has been pleased with their work. During this whole Covid vacation all drivers always had their masks on and obeyed all laws and rules for this trip. Also they were able to provide a 12 pack of beer that I needed and it was Valentine's Day so they were able to get my wife a dozen roses which I asked for thank you very much. Highly recommend the company. read more

Such an amazing company! Trying to get transportation in Mexico is very tricky you don't want to be scammed. Coming across this company was the best, as soon as I booked my transportation I messaged them right away and talked over everything making me feel comfortable about it all. We had a delay flight and they waited for us for almost 2 hours! Since they were very reliable we also booked an excursion through them. I was able to chat directly with a worker throughout my whole trip. This company is awesome! read more

Outstanding company that provides everything promised. Our trip from the Cancun airport to Playa Del Carmen and back was exceptional. The drivers were courteous and knowledgeable. Was a little apprehensive at first coming into a country that I did not speak the native language, but they were able to communicate every thing in English to me. Trip was easy with no surprises. Would recommend for anyone to use read more

First review! Awesome experience, Leo the owner actually accompanied us on the 1.5 hour drive from Cancun to Tulum. Great guy with lots of info of the area. Ordered champagne for the drive and Leo kept the glass full for us the whole ride. Driver was safe but efficient, bus was air conditioned and in great condition. 100% recommend, will be posting a review on Trip Advisor as well. read more

I've used their service six times this year not only for airport transfers but also for tours in the Mayan Riviera. Their drivers are great and very personable, they will track the flight to make sure they're there when you arrive and they will greet you with cold drinks. They are also better priced than any of the vans you can get at the airport and also better and safer than the taxis you can get in town if you are traveling with a large group or a ton of luggage. Highly recommend meetplaya! read more

I highly recommend this transfer anywhere you need to go from the Cancun Airport. They were right on time on arrival, although they had to wait a bit for us since we kept getting stop from sellers lol. But the ride to Playa del Carmen was very fast! Didn't seem like it was a 55min drive. The driver made it comfortable and safe to get where we needed to be. Also they had free WiFi onboard! Highly recommend this place! read more

There are tons of options when choosing transportation in Cancun but I am so happy that I chose Meet Playa. Clean vehicle, friendly chauffeurs, great drink choices, on time and they respond quickly to your emails. 100% would use Meet Playa again! read more

We used MeetPlaya to go from the Cancun airport to our resort by Tulum to a ferry port and then from the ferry to the airport. I contacted some other transportation companies and MeetPlaya was the best price. We had a new driver each time and they all where curious, helpful and friendly. They all spoke excellent English and answered all of our questions. The buses where clean and had great AC. We absolutely recommend MeetPlaya and will use them again! read more

They were a great company to work with. Schedule guess very easy on line. Confirming emails and directions were 100% on target. It made getting to and from Playa del Carmen pier very easy and stress free. Would use again for future vacations and would highly recommend. read more

I was really happy with their service. They got there 10 minutes after I got outside at the airport and were 10 minutes early to my hotel, even at 4:45 in the morning. Thank you for responding and for taking my phone calls as well (even late at night, sorry). The last company I used would not answer a call and were 30-45 minutes late both times. These guys were spot on though. read more

Great experience! booked them for airport pick up and smooth drop off at our hotel. Was given good instructions on how to look for/meet driver outside of airport. Friendly staff, prompt replies to texts, we paid upfront for round trip, no issues with pick at the hotel to return to airport at the end of our trip. Would def recommend. read more

one word AMAZING! i can not recommend this company enough. they were on time, professional, helpful, nice, & the sprinter vans were clean & in great condition. they even waited at the airport with me an extra TWO HOURS because of my personal reasons. if i ever go back to mexico & need transportation i will 100% use them again no questions asked. Thank you for such a great experience! read more

Meet Playa was very professional and responsive. They drove carefully and they were easy to connect with if they were running late from traffic. They were very friendly and easy to find. Would highly recommend them to anyone needing private transportation. read more

Wow!! I booked them last minute and they sill gave us the red carpet treatment. WiFi, water, and alcohol (on request) on board! They were there and easy to spot at pickup time and were there on the return trip back on time. Exceptional service!! Price is 110 round trip from CUN to our hotel in playa del Carmen, vs. what our hotel was charging with their private transportation (double that!!) SO glad I procrastinated and stumbled upon this company. Will not use any other when back in Mexico!! Tip: IGNORE the cab drivers and other folks in the airport before the glass double doors leading to outside. They'll ask what your hotel is ("which hotel?...") trying to rope you in so you can overpay for the same services meet playa is offering. read more

This is our second time using Meetplaya. Leo and his staff provide excellent service. We will definitely be using them again when in the Cancun area. read more

Hey this company was amazing and we have been to Mexico over 20 times in Cancun so, we've used a lot of transportation companies!!! Thanks guys we will call you again! read more

Instead of working with our hotel, chose to use Meet Playa for our airport to hotel and back transfers while staying in Playa del Carmen. What a great idea. Compared the pricing with the hotel service -- Meet Playa was a much better deal. Used a hotel service for a daily excursion later in our stay and wished that we would have used Meet Playa for that too. Pricing was ridiculous through the hotel. Meet Playa were very organized, sent follow up confirmation and informational emails. Met us on time, picked us up the morning of our return on time. Great drivers, very informative, safe and a very clean vehicle. Will use them again when we go to Cancun later in the summer. read more

Great service. Highly recommend. Clean vehicles, professional drivers and great customer service.

Me and my husband been to Mexico five times and we have always used Meet Playa for transportation. They have always been quick to respond to emails, professional, kind and on time with pick ups. Even during the pandemic, they maintain their great standards! I would recommend anyone visiting Mexico to use Meet Playa, you won't be disappointed! read more