Unorganized company with poor customer service. Accidentally placed an order and immediately sent…read morean email to cancel. Sent multiple other emails with no response and they shipped the item anyway. Only way to return is for me to pay return shipping of an item I accidentally ordered.

phenomenal service!!!!! ordered clubs and wasnt the right…read moreones the gentleman was so polite and professional thanks!!!!!

Their service went above and beyond in helping me narrow down a comfortable shoe. Had to stop by at…read morethe beginning of a cross country adventure to get shoes and I was so thankful I did. They were comfortable and alievated a lot of the pain associated with my plantar fasciitis. My partner also got shoes that she's found extremely comfortable and has noticeably put a pep in her step.

I wasn't a fan as soon as I walked in the door. The lady with short blonde hair that attempted to…read morehelp us was stuffy and acted annoyed and like we were bothering her. She asked us what our size was in Birkenstocks. We gave her the size in US sizes and she was huffy and puffy. It was the first and will be the last time I go there. I don't like walking into a store and feeling like I'm bothering the employees. Would not recommend.

My Aventon E-bike was purchased 4 years ago from Mill Race Cyclery and my friend already had an…read moreAventon E-bike that he purchased elsewhere. Each year, we have both bikes serviced/checked at Mill Race as they get transported to and from a warmer climate and we want to be sure they are safe after arrival back home. Each time, the work is professionally done in a timely manner, sometimes extra adjustments, and are like new when we get them back! Recently purchased a versatile, foldable, lightweight bike from Mill Race so it will be easier to transport...we want to try out other bike paths not nearby. Each experience with owner/s and staff has been pleasant and professional! The frosting on the cake is their concession stand with outstanding baked on-site cookies and drinks (even lattes) at reasonable costs!! It gives us a good excuse to bike to Geneva just for their treats and shaded patio! It's an outstanding local business!

Very patient and informed staff. Great product availability. Lots of electric bikes to choose from…read more Also great bike parts to upgrade your bicycle.

What a great pro shop. We live in SoCal and wanted to gift our Chicago based Father in Law with…read moreballs and stringing. I took care of everything on the phone and had a driver pick up the gift and certificate to deliver. It was a seamless experience, thanks Martin!

Excellent. Helpful, Friendly, Local. Shoes and apparel. Racquets strung onsite…read more This is the place to come and learn. They know the coaches, courts, and where to be. This is a neighborhood gem. 6/17/19 All the staff is helpful. Whether it is rewrapping a grip, or finding the name of a teaching pro; Ballerz is awesome. This is love of the Game meeting commerce. We will be doing business again...

I loved working with Larry of Uplift Equipment. Amazing customer service, response time, and…read morequality of work, and knowledgeable. If you're thinking of buying a Bowflex or Peloton, consider calling Larry and asking for advise. If I knew about Uplift Equipment before buying a Bowflex, I would have save myself a lot of money, time, stress. I can't recommend Uplift Equipment and Larry enough.

Amazing service and selection! I was able to find two pair to switch between for foot health and…read moreplantar fascitis. Their selection of inserts is impressive as well. Everyone was very helpful - Joe in particular was a rock star! He took the time to explain and assist in my selection and we eventually nailed two perfect pair! Thank you!!

If you are looking for a running community and athletic expertise, look no more. Suck Ponds team is…read moregreat. I'm doing the 10 week, free walk to run series and loving every step. These are real people who are willing to help everyone. Come for the sneakers and stay for the friendships.

Staff was quick to assist in helping me choose the right bike seat for my needs. Then he went above…read moreand beyond and attached it to the post which no doubt saved us an hour or more at home! Granted, they weren't busy at the time.

Have my bike tuned up every year by Midwest. They always do a great job and usually have it back…read morein 1 day. Have also replaced some tires. Reasonably priced and very convenient.

About five years ago I stopped into this store to find a saddle. It's hard to know what kind of…read moresaddle you need until you do some riding..a predicament I explained to the shop owner. He showed me several that I might prefer but ultimately, there was one that he recommended the most. I wasn't convinced so he told me to take it home for a couple weeks, test it out, then bring it back or pay for it. This while not having to leave any cash or deposit. It was a leap of faith that I really appreciated, so I tested it out and ended up paying for it. Went back in today for yet another component. Gone are my days with an SUV at my disposal so I was in need of a trunk bike rack. The guy who helped me looked up the make & model of my car to ensure that he was only recommending a rack that would work. My car is anti-bike rack....other bike stores in the area couldn't find a single make to accommodate. PPC was not only able to locate a rack that worked with my car, they had it in stock, and the gentleman who helped me also took the time to show me how to install it. Top notch service here, these people truly care about their customers and their needs.

Friendly and knowledgeable staff. Good selection of bikes available in store. Additional bikes…read moreavailable at Windfield location.