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    Toudanines Cleaners

    2.5 (8 reviews)

    Services - Toudanines Cleaners

    Dry cleaning

    Stain treatment

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    6 years ago

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    8 years ago

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    Arlene C.

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    8 years ago

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    Arlene C.

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    7 years ago

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    Angela's Alterations & Dry Cleaning - 1 Star for Angela's...but my jeans do look fly:-)

    Angela's Alterations & Dry Cleaning

    (10 reviews)

    I called up to simply ask for a price quote to get 6 shirts tailored. I explained what I had, and…read morewhat I was looking to get done. The first frustrating thing I noticed was that when I was trying to explain what I needed done, she kept talking over me. Once I was finally able to explain she started price quoting me on tailoring pants. I reminded her that I'm not bringing in pants, only shirts. When I asked for a ball park price she kept saying "come in and we'll tell you". I started to explain for a second time that I'm just looking to see if A) they can do this, and B) a ballpark price. I had to literally ask her to please stop talking over me, and allow me to finish. Getting a direct answer is pulling teeth here. Eventually she asked for my number and told me someone will call me back. Ive never had someone get my number wrong 3 times in a row. I told her that she would have a much better chance on capturing it correctly if she would just allow me to speak without cutting me off every 3 seconds. BTW, I never got a price quote and I never got a return call. If its this much trouble in the beginning, I couldn't image how much trouble it would be to actually do business with this place.

    KEEP LOOKING. DON'T GO HERE…read more I'm sharing my coworker's terrible, no good, very bad experience for other Yelpers' benefit: My coworker, Lee B., took his shirt in for a button and dry clean, thinking he'd give some business to a little mom and pop shop. Went back a week later: no shirt. They said the factory had it and they were looking for it. Came back another week later: still no shirt. He asked for reimbursement for his shirt, and Roberto (Angela's husband) told him to take another shirt from a rack in the shop (which looked like other people's dry cleaning?!). Lee B. declined the offer of probably-someone-else's too-small shirt and instead asked for what most of us would request: reimbursement for his shirt. He asked for $40, plus the $10 he'd paid for the services when he'd dropped the shirt off two weeks prior. The man at the shop, Angela's husband Roberto, told Lee B. he wouldn't reimburse him $10 for his shirt... told him his shirt was MAYBE worth $5 or $10... told him his shirt was torn, and "very very very dingy and dirty". Lee suggested the business owner buy him a replacement shirt. Roberto said he would buy a replacement shirt and took down the size and brand information. Thinking the saga was finally over, Mrs. Lee B. called the shop to let them know Lee B. would be by to pick up his replacement shirt. Roberto said, "What shirt? I'm not buying him a shirt!" She asked, "So you never planned on actually replacing his shirt?" Roberto answered, "No." The following day, Lee B. had a Universal City police officer meet him at the shop to try to clear up the situation or file a police report if nothing changed. Roberto held his line in front of the police officer. He refuses even to refund the $10 Lee B. paid for the button and dry clean on the now-missing shirt (which Lee B. figures, with a weary laugh, someone probably plucked off the rack when HIS shirt went missing ;) The other reviews for this business echo the same sentiment. Other people in our office building offer similar stories from this location, but haven't bothered to lodge formal complaints. Lee's gonna get himself a Yelp account, but I'm putting this right here so everyone knows to steer clear. Best we can guess is they own the strip center, so don't have to worry about running a reputable business in this location? For what it's worth: Lee says the wife (Angela) has always been nice. He also says he understands that things sometimes go wrong or businesses get in a tough spot... but he doesn't accept that the business owner refuses to make an attempt to do right by his customer(s).

    Fresh By SpinXpress

    Fresh By SpinXpress

    (4 reviews)

    They sub out the work and have no control over the quality of the cleaning. My husband's shirts…read morewere over starched and pressed. Then, we have found staple tags along the fabric close to the zippers of his dress pants too. I called to let them know of the shirts and I got no immediate apology or remorse from the receptionist. Also, I spoke to the manager later and he wanted to make it right by re-cleaning the clothes. My trust was broken and I declined. I was not even given a refund for the shirts and was told that they would lose money on the order if they refunded it. Also, I was promised a phone call the next day from the manager to find out if the cleaners would give him a refund, so he could maybe provide me a refund. It never happened. Beware if you use them - service and quality is beyond poor.

    On my first delivery, several items were left extremely damp. I called to notify them and they…read morepromised a $15 credit which they never applied to my second order. My second order was 2 hours late with no communication beforehand about this delay. A dress I asked to be dry cleaned was not delivered with my order. Upon asking about it, I was told I have to wait more time for it since it's still at the dry cleaners. I was never notified there would be different delivery times for dry clean items. The manager hung up on me when I notified them of these two things. Never have I received such terrible service, so disorganized and unprofessional. Never using this company again and I recommend you look elsewhere to save yourself the headache.

    Toudanines Cleaners - dryclean - Updated May 2026

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