Care quality was great! Office experience very professional and nice! I didn't have to wait long for x-ray

Time efficient, excellent and kind staff! MRIs can be hard but the way they handle things it goes as well as it possibly can!

This place is pretty quick. Not cheap but quick. Even after insurance it's $$$. Good location and better than going to a hospital for scans.

The staff is always friendly from the time you enter the facility, I went few times and I always received a good service.

I've always liked touchstone. They have always been friendly and kind. they get you in and out as soon as possible I've never waited more than 10 mins and I've been there 3 times now. They explain everything well and help you make the experience as calm as possible. I had an MRI there and I was not frightened or nervous at all. it was my first MRI as well and I don't think I could have gotten a better experience especially being someone who is very afraid of small spaces. read more

I found a very congenial introduction to the appointment. The technician made me feel very comfortable and explained all that I needed to know. read more

After visit report is provided to the patient with a fully explained summary including medical terminology definitions. This was a huge, unexpected, plus for me read more

Touchstone Imaging Yukon is the best place I've ever gone. The employees are the best - so kind and helpful! They get your results to the doctor quickly and if you need copies - done quickly! I've never waited more than six or seven minutes. I've had at least six scans there! read more

My mom tried to make an appointment and never received a call back, even though the recording says she would receive a call back within 24 hours. The recording also says "do not call and leave more than 1 message because it might slow down the process". Not sure how it would slow it down but either way, after 48 hours my mom still didn't receive a call back. She then called the Oklahoma City location who answered the phone and made an appointment immediately. She will never use the Yukon location again because of this, its worth the extra drive to go to the Oklahoma City location. read more

Answer your phone - return calls. Patients are in need of scans and unable to get them scheduled due to office staff.

Absolutely would not use. They will only answer the phone to schedule the appointment after that they will not answer the phone, and they will not call you back if you leave a voicemail. They will not charge you correctly and then will make you wait 30-45 days to give you a refund. To top it off the imaging reports take forever to come back so if you need information in a timely manner don't expect that either. The only positive is they were quick and the radiology tech was very nice. read more

Worst customer service ever. You call and no one ever answers. You leave a voicemail and they never get back to you. Definitely wouldn't recommend this place. read more

Horrible and unethical company. Use any other company in okc if you need services. Cash pay was offered and accepted then they bait and switched and billed me 5x more. Super sketchy and all reps you call say they will have a manager call you back to address your concerns and they don't. read more

Terrible service. Not friendly. Took forever for someone to talk to me. Waste of my time. Dirty inside.

Do not pay with a credit card!!! They took a payment that I did not authorize and the office manager is refusing to reverse the charge. In the office they agreed to take payments, and the next day that took the full amount without authorization. read more

I had a MRI in July 2021. I paid them what they figured my insurance would not cover which was $120.15, After I got my insurance bills back they overcharged me. I waited for a refund and have not received it. I called Touchstone Imaging in Yukon today for a refund and she was rude. She interrupts me and says I need to call a 1-877 number to get a refund. She said it very fast and then hung up. I then called the number and talked to a "Ricky" who could barely speak English. He kept saying he couldn't find my account. After giving and repeating nicely to him for over 5 minutes he finally found it. He said he needed my credit card number for a refund. I told him I paid with a check. He said it will take at least 2 weeks to get MY money back. So I dealt with rudeness and stupidity. When I had the MRI they are not very friendly in the office. I WILL NEVER GO THERE AGAIN!!!!! read more

I contacted my insurance company to see if I would need a Dr referral for an MRI of my knee. I was told by my insurance I would not however the gal who answered the phone said they don't do anything without out a Dr referral. I guess she thinks she knows more than my actual insurance. I will never have anything done there again for any of my family. I can see with their attitude why they have so many bad reviews. They should watch it as there are a lot of other places that will do them. read more

Three women at the check in counter, walk in and it takes them five minutes to acknowledge my existence with me in front of them. Rude as all get out and very short tempered. And this is a faith based company? I will never do business with this place again and neither will my daughter or sister who both say they have had similar experiences with this company and site location. read more

If I could give ZERO stars I would. I received a call that I could go in anytime before 5, and I headed right over there (30 min drive) and got there by 4. The lady at the front desk looks at me and says well what are you here for our xray machine is broken we can't help you. I said they literally just called me. She looks around and says "anyone call a patient to come in" ... crickets. So she says ok we can send you to Edmond or Midwest city , I hesitantly chose mwc since it was a straight shot down I-40, (another 30 min drive) we get there and they said well, idk why they sent you here we don't even take your insurance at this location. You have to go to Norman . So we went on ANOTHER 30 MIN DRIVE to Norman , and finally got helped there by a nice lady. I will NEVER use this company again- should have just gone to urgent care. read more

This place is a joke, they text you to call them to schedule an appointment, you call them, you get a recording to leave a message, you leave a message for them to call you, they don't call, 2 days later you get another text, and call again, leave a message and they don't call, no way to run a business read more

After multiple imagines, I have decided I will only be going back to Servent in Yukon. Starting with Holly, who first made contact with me. She is absolutely the best. She has walked me through step by step, all but holding my hand the whole time. The CT Lady was super sweet as well. She explained everything as she was doing it, and even before. I thank God for sending amazing people into my life during such a hard time. Holly, I really can't thank you enough. read more

The service at Servant Medical Imaging was fine. However, I received a voice message from Mary at their corporate office 6 months later to inform me they would be turning me over to their attorney and collection agency the next day because of my outstanding balance. Since I had never received a bill from them (or any previous phone calls), this notice was pretty unsettling and honestly ruined my evening. Upon contacting Mary the next day, I had her verify my address which someone had incorrectly entered (thus no bills). For being a Christian-based business, I didn't expect my first contact with them to be a warning about collections/attorney. Since the error was on their end, I would have expected them to go out of their way to make this right. Instead, I got to pay my bill in full with a very polite apology regarding the inconvenience. I'll update or remove this review based upon their follow-up with me (if any). read more