Often and repeated visits, staff is friendly, helpful & caring…read more Time efficient, very communicative on any possible delays and fairly easy to obtain appointments.

Top notch service and staff!! Michelle at the front desk was excellent getting me in ASAP since I…read moream losing my insurance at the end of the month. She was very quick and detailed about everything, including what my patient portion would be. Will, my MRI technician was also fantastic. He made sure I was in a comfortable position and had everything I needed. I let him pick my music after he gave me some headphones and it was a great selection. This was by far, the most positive MRI experience I have had. And I got my results back very fast!

Not reliable. I've been rescheduled 4 times in 1 month. It took me over a month to get a routine…read moremammogram screening. Sally Jobe is now sending me to a location 2 cities away. They always cancel at the last minute as well.

I arrived at the office precisely at my scheduled appointment time, albeit one minute past the…read morehour, and was denied service. During this encounter, another patient verbally accosted me and made physical contact in an inappropriate manner. The staff did not intervene to ensure my safety, nor did they demonstrate any willingness to accommodate my situation. Such treatment creates an environment that discourages individuals from seeking medical care or undergoing necessary screenings

I always have a very complete and thorough exam with the staff at the Women's Imaging Center.read more

My mammogram experience went pretty well. Who was very easy to call and make an appointment. I did…read moreend up calling because I needed to schedule an ultrasound along with my mammogram and if you call you get different option options as far as where you're able to have your appointment done versus if you schedule online everybody I dealt with was super nice from reception to the technician to the doctor. I saw who did my ultrasound at the end. I will be seeing these folks again next year.

I felt like I was in good hands here. Staff were friendly and professional. Check-in was a breeze…read morewith no delays. Imagine process also went well and I feel comfortable to come back again. Would recommend others to this location as well. Front office does face towards the east a bit and there is plenty of parking. Signs should direct you to their front door. Place was clean and plenty of hand sanitizer. Waiting was minimal and was able to make an appointment quickly along with check-in having no issues.

Everyone at this clinic is great, my problem is with the billing department... zero class,…read moreuneducated on how things work, will try to squeeze pennies outta you... but i guess who doesn't do that in health care...

Went in for a abdominal aorta sonogram...took me in right on time....tech was great! \…read moreShe made me feel very comfortable and explained the test very well....... receptionist was okay.

I come here yearly for my mammogram...but it really frustrates me that they want the level of…read moremedical info that I give my doctor.  There is not a single reason they need to know my medical history YEAR AFTER YEAR.  My doctor knows that and that is what is important.  I am in my mid 50's and trust me when I say...the fact that I have had kids DOES NOT CHANGE, NOR DO THE DATES OR CIRCUMSTANCES.  What I complete to see my doctor for a visit is shorter than the questions that Touchstone "requires".  I will have to get with my doctor and see if there is another option, because I really find it ridiculous. I think the people in the office are very nice and it is not their rules and they do a decent job, but the fact that they need all this info just seems extremely invasive.

I am concerned, I returned for an MRI today, 1/13/25 and was told to check-in at 10:20 for my 11:20…read moreprocedure. At 11:00 I am still waiting for someone to come out for me. At least 6 patients have already checked in and been taken in. Very poor service.

Something is fishy about the Denver West location. I haven't even been seen yet because I have had…read moremy appointment rescheduled, now, for the fourth time. My original appointment was for 3/10. I was informed that I had to reschedule because the scheduled time allotment wasn't long enough for the service required. That's fine mistakes happen, so they reschedule me for 3/12. I'm called on 3/10, with no reason given, asking if I can reschedule for either today, 3/11, or for an earlier time on 3/12. I chose today. My appointment was for 7:50am. I get a call at 7:07am, right as I'm about to walk out the door, saying unfortunately their machine isn't working and I need to reschedule yet again. This time I opted for a different location. I understand today is out of their hands, but the constant calls to reschedule really hasn't given me any confidence in the Denver West facility.

They are actually only open Monday - Friday 8am - 3pm (4pm if you are lucky and the technicians are…read morestill there) to the outpatients. 24/7 is somewhat misleading - it's only for the inpatients in the hospital. Other than that great service.

The best people make for a better experience for these uncomfortable procedures, everyone is very…read morekind and helpful

Raul was so nice! We was literally hustling to make sure my X Ray was done on time! His energy was…read moreso happy and joyful and he look extra care to make sure I was not in pain. I had to give him five stars and highly recommend him.

RUN FROM SIMONMED. My experience with this facility has been one frustrating issue after another…read more In December 2025, I had an MRI at this location. I was the last patient of the day, yet I wasn't seen until two hours after my scheduled appointment time. Then, I waited more than a week and a half for my results and had to call three times to get an update. On the third call, I was told that the MRI was incomplete and that I would need to come back for another MRI. I was also told by the agent that I would have to pay for the second MRI. I eventually spoke with Jared, the Regional Manager, about my experience. To his credit, he was very helpful and agreed to refund the self-pay fee because of how poorly the experience had gone. Unfortunately, the refund didn't happen as promised, and I had to call again before it was finally processed. At that point, I thought the situation was finally resolved. I was wrong. Nine months later, I received a bill from my insurance related to this MRI. The problem? I never provided SimonMed with my insurance information. I tried contacting Jared at the number I had for him, only to discover that he is no longer with the company. Apparently, there were no notes left regarding my previous situation, and now SimonMed is telling me they want payment. When I try to call the location where I had the MRI, I'm directed to a call center outside the U.S. There is no manager available to speak with, and no one I've reached has been able to resolve the issue or even provide a clear explanation of what happened. At this point, what should have been a straightforward MRI has turned into months of frustration, repeated phone calls, billing issues, and a complete lack of accountability. Based on my experience, I would strongly recommend considering other options before scheduling imaging with SimonMed. My experience has been extremely disappointing from start to finish.

It always goes so smoothly there. I would recommend this 100%. The girls at the front desk are…read morewonderful and all the people that work there treat you so kindly.

The definition of going above and beyond. I had gone to get images of an injury in 2019 and needed…read morethe images and they went above and beyond just giving me a disk, they found a way to get me the images digitally which they normally don't do. Miriam was diligent and helpful and her supervisor made sure I got the images within 10 mins. I couldn't be more grateful for them. :)

Poor customer service and VERY UNCARING. Unfortunately, I…read morehad the misfortune of being sent to Exempla Lutheran emergency room. I am disabled, without healthcare and Medicaid (on a waiting list for SIX MONTHS). This company has harassed me concerning my bill from the beginning. I DON'T HAVE MONEY.........they don't understand that concept. DON'T USE THEM.