Boulder Radiogists: Their imaging service itself is highly professional but their billing and…read morepayment services are outsourced and absolutely broken with minimal customer support. If you have a choice get imaging at another hospital not here, it is that bad!

I did not invite BR to join my care team through Boulder Community Health, but it happened. As a…read more'notification' that my invoice was being mailed, I received a threatening text. I took time to find a way to reach them, other than clicking the text link. When my bill arrived it also included additional threats around what could happen if I failed to pay in 15 days. To BR, first notice is also final notice... Don't threaten and disrespect your customers. The way BR chooses to deal with clients is unacceptable.

I have had many different imaging procedures at the Lafayette location. The desk personnel are…read moresuper nice and ready to help with all questions. The technicians are competent and professional. Several months ago, their technician Violet really impressed me in the way she explained a procedure. My emotional comfort went way up afterwards. Everyone is great at the Lafayette office!

They did a great job with my wife's 2 MRIs she had recently. They were friendly and welcoming and…read moreprofessional.

ADA / ACCESSIBILITY RATING OUT OF 10 = 7.5 Well done!! (1.0…read moreout of 1.0 for each) -Waiting/check-in area -Interior Waiting Alcoves -Bathroom space for wheelchair/scooter -Stairs/ramps/elevators -Parking/parking lot ramp(s) -Tight turns, clear aisles/hallways Passable (7.5 out of 1.0 for each) -Procedure Rooms: Rely on staff assisting patient on & off of MRI table rather than assistive device(s) -Entry/exit through main, bathroom doors Could do better (0.5 out of 1.0 for each) -Easy in/out seating: Other than in changing room (see above) Needs improvement (0.0 out of 1.0 for each) -Changing Rooms: No grab bars; No way to get from door to bench (to sit on while disrobing); No way to get up off of bench

Extremely slow in getting My results. What was supposed to…read morebe 2 days, turned into a week. It was an x ray. Not sure why it took so long to send it to my doctor.

I was in and out in 15 minutes, staff was nice. My doctor told me it would take a week to get…read moreresults so not a big deal.

Dr Kovaleski was supposed to perform what he described as simple angio only procedures on both oh…read moremy legs. His surgery on my left leg failed after only 4 months and he was incapable of successfully performing surgery on my right leg as it required a stent. The Dr?s office he referred me to after the failed right leg procedure as well as 3 other doctors all came to the same conclusion that both my right and left leg were to severely blocked for an angio only procedure and required stents and that Dr Kovaleski never should have taken me on as a patient as he isn?t capable of performing the procedures I needed.He also has very poor bedside manner and made several inappropriate jokes after I was just given anesthesia about my toes being amputated.There are many more capable honest Vascular surgeons in the Denver area who will do a much better job!

They are just awesome wonderful spectacular super majestic magical people that work here I have…read morebeen going here for a while and it's just awesome! Dr. Kovaleski works with me there and him and his staff and Dr. N Are super heroes in my book

Not reliable. I've been rescheduled 4 times in 1 month. It took me over a month to get a routine…read moremammogram screening. Sally Jobe is now sending me to a location 2 cities away. They always cancel at the last minute as well.

I arrived at the office precisely at my scheduled appointment time, albeit one minute past the…read morehour, and was denied service. During this encounter, another patient verbally accosted me and made physical contact in an inappropriate manner. The staff did not intervene to ensure my safety, nor did they demonstrate any willingness to accommodate my situation. Such treatment creates an environment that discourages individuals from seeking medical care or undergoing necessary screenings

We urgently needed to schedule an ultrasound for a possible blood clot or deep vein thrombosis…read more Because it was Christmas week, it felt almost impossible to get an appointment. Lorraine Veasman at Health Images North Denver in Thornton went absolutely above and beyond to help us. She stayed on the phone with us until we were able to find an available slot for tomorrow. We are truly overwhelmed by her kindness, dedication, and genuine care. Lorraine worked incredibly hard to make this happen for us during an already stressful time, and we are so grateful. Her compassion and commitment made a difficult situation much easier, and she deserves the highest praise.

I had an appointment in Health Images North Denver North it's always a great experience everybody's…read morealways so helpful and so attentive to your needs. All the ladies in the front are exceptionally friendly, as well as the staff and back that does the MRIs in the x-rays which is wonderful because of the fact that we do get anxious, we do get scared nobody wants to be in those tubes and honestly I started feeling anxious as well, but I took a couple of deep breaths and finished the 45 minutes of being in the tube as I call it. I've been having severe headaches, so we did three MRIs from my skull down to my spine and in between more I'm praying for the best, although I know that that's not happening because my headaches have been very severe and I always enjoy going to health images, knowing that they take care of me and my images, I get them promptly to the doctors that need them. Thanks For The Read Until Next Time .....

Poor customer service and VERY UNCARING. Unfortunately, I…read morehad the misfortune of being sent to Exempla Lutheran emergency room. I am disabled, without healthcare and Medicaid (on a waiting list for SIX MONTHS). This company has harassed me concerning my bill from the beginning. I DON'T HAVE MONEY.........they don't understand that concept. DON'T USE THEM.

I'd rate it lower if I could. Almost IMPOSSIBLE to communicate with...robo calls say "contact us"…read moreonly to get voicemail saying to leave a message and they'll get back to me in 24 to 48 BUSINEES hours. My math tells me 24 to 48 business hours is 3 to 6 business DAYS. This is totally unacceptable and an extremely inappropriate way to manage a business, especially one dealing with health care! Pitiful!

Consistently a disaster at every step of the way. Horrible communication. Two months after…read morereceiving care, I received an automated call stating that I owe $100 and need to pay. I have never received an invoice, yet I received a call stating I'm delinquent. When I called the front office, they had no idea. The manager states to call the billing department. In other words, "not my problem". Terrible every time.