The staff was very professional and my mammogram tech was very patient and experienced! You can…read moretell the technician was very well trained. Would you please tell my mammogram technician that I said thank you! Good hiring ISJ!

They don't seem to think the price transparency laws apply to them! I was quoted 3 different…read moreestimates for a diagnostic mammogram and ultrasound. I told them that I was going to pay the cash price as they are not in network for my insurance. They asked me if my insurance company had an add on policy called PHCS, which it does. They informed me that it would be covered by that. I succinctly told them AT LEAST 4 times that if it was NOT covered, they should NOT submit it to insurance. I even told them again when I checked in! They submitted it anyway and as I had told them, the claim was denied!!! Now, I'm being billed three times what one of the quotes was!!! Frustrating as this dispute will take months to resolve. Definitely a case of the right hand doesn't know (or care!) what the left hand is doing!!!

I was sent there to ultrasound for a kidney stone and was told that it had passed. Well, here I am…read morein the hospital again because it hadn't. INCOMPETENT

Six months ago, I was a medical imaging virgin. Fast forward through a few diagnostic and post-op…read moreadventures, and I've become something of a medical imaging connoisseur. And let me tell you--MRIs and ultrasounds are not all created equal. The difference between a well-trained technician and a "winging it" one can be the difference between clarity and chaos in radiology. That said, the Boulder HealthImages team deserves a standing ovation (or at least a polite golf clap in the waiting room). They've mastered the art of making patients feel comfortable, welcomed, and even a little less like human science experiments. Their proactive communication, operational efficiency and imaging expertise set them apart from the rest. Check-in paperwork? Online. Easy. Done. (Pro tip: if you're allergic to online forms, don't take it out on the staff) Once you've completed the initial intake, future appointments are a breeze. Wait times? Practically nonexistent. I've walked in for x-rays twice and been whisked back almost immediately. MRI and ultrasound appointments? Not only punctual, but often started earlier than scheduled. You can request a disc with your images, if taking it to a doctor that does not have HealthImages portal access. Prefer digital? The patient portal has you covered. One caution: the technical imaging here is top notch, but I personally rely on my specialist to read and interpret the images. I don't depend on the radiologist's determination alone, and I recommend others do the same.

I always have my x-rays and MRI done in this imaging center and I feel super comfortable! The…read morereceptionists and the technologists are really nice and make everything easy for me. I went on Friday to pick up some results and a receptionist called Liz went far and beyond to help me get what I needed. I'm really grateful to her because I am 76 years old and she had the patience to show me how to get in my portal on my cell phone so I can check my results.

I had an appointment in Health Images North Denver North it's always a great experience everybody's…read morealways so helpful and so attentive to your needs. All the ladies in the front are exceptionally friendly, as well as the staff and back that does the MRIs in the x-rays which is wonderful because of the fact that we do get anxious, we do get scared nobody wants to be in those tubes and honestly I started feeling anxious as well, but I took a couple of deep breaths and finished the 45 minutes of being in the tube as I call it. I've been having severe headaches, so we did three MRIs from my skull down to my spine and in between more I'm praying for the best, although I know that that's not happening because my headaches have been very severe and I always enjoy going to health images, knowing that they take care of me and my images, I get them promptly to the doctors that need them. Thanks For The Read Until Next Time .....

I felt like I was in good hands here. Staff were friendly and professional. Check-in was a breeze…read morewith no delays. Imagine process also went well and I feel comfortable to come back again. Would recommend others to this location as well. Front office does face towards the east a bit and there is plenty of parking. Signs should direct you to their front door. Place was clean and plenty of hand sanitizer. Waiting was minimal and was able to make an appointment quickly along with check-in having no issues.

Everyone at this clinic is great, my problem is with the billing department... zero class,…read moreuneducated on how things work, will try to squeeze pennies outta you... but i guess who doesn't do that in health care...

I am concerned, I returned for an MRI today, 1/13/25 and was told to check-in at 10:20 for my 11:20…read moreprocedure. At 11:00 I am still waiting for someone to come out for me. At least 6 patients have already checked in and been taken in. Very poor service.

Something is fishy about the Denver West location. I haven't even been seen yet because I have had…read moremy appointment rescheduled, now, for the fourth time. My original appointment was for 3/10. I was informed that I had to reschedule because the scheduled time allotment wasn't long enough for the service required. That's fine mistakes happen, so they reschedule me for 3/12. I'm called on 3/10, with no reason given, asking if I can reschedule for either today, 3/11, or for an earlier time on 3/12. I chose today. My appointment was for 7:50am. I get a call at 7:07am, right as I'm about to walk out the door, saying unfortunately their machine isn't working and I need to reschedule yet again. This time I opted for a different location. I understand today is out of their hands, but the constant calls to reschedule really hasn't given me any confidence in the Denver West facility.

I had a routine mammogram followed by an ultrasound at Longmont. When a biopsy was recommended,…read morethe Longmont staff was so helpful in getting me a quick appointment at their Lakewood location in order to accommodate my schedule. Absolutely everything at both locations was prompt, professional, and courteous. And without having to ask, I was refunded the amount I had prepaid after my insurance ultimately covered the entire amount.

ADA / ACCESSIBILITY RATING OUT OF 10 = 7.5 Well done!! (1.0…read moreout of 1.0 for each) -Waiting/check-in area -Interior Waiting Alcoves -Bathroom space for wheelchair/scooter -Stairs/ramps/elevators -Parking/parking lot ramp(s) -Tight turns, clear aisles/hallways Passable (7.5 out of 1.0 for each) -Procedure Rooms: Rely on staff assisting patient on & off of MRI table rather than assistive device(s) -Entry/exit through main, bathroom doors Could do better (0.5 out of 1.0 for each) -Easy in/out seating: Other than in changing room (see above) Needs improvement (0.0 out of 1.0 for each) -Changing Rooms: No grab bars; No way to get from door to bench (to sit on while disrobing); No way to get up off of bench

On time and efficient! Took me in made sure my belongings were locked up. Explained the procedure…read moreand we were done in about an 1/2 hour.

I had an MRI at Longmont United Hospital yesterday and I am claustrophobic, so I was very anxious…read moregoing in. The two male technologists were incredibly kind, compassionate and professional. They put my mind at ease and explained every step, communicated with me during the test, and got the test done in an efficient manner. I was so impressed and left feeling taken care of and like I had met two more amazing and kind men that exist in this crazy world. Especially when I came in in such a vulnerable state and setting. I highly recommend this hospital, department and these two male techs.

My review is specifically for Kristin at the Women's Imaging Center. After Sharon (?) left the…read moreCenter a number if years ago, my experiences have been mixed at best. But today the radiology tech was Kristin, and I will definitely ask for her when I return for a mammogram next year. She is friendly yet professional, caring and considerate, patient, reassuring, responsive to my questions. My experience today was very different from my previous experience and I am grateful that Kristin was the technician who did my mammogram.

I was also pleased with my experience. The staff treated me very kindly. When I met the doctor,…read morethe procedure was explained so that I understood what was happening. The tech stayed with me the whole time, holding my hand. My husband came with me for support and the nurse was sure to let him know what was going on the whole time. I appreciated their kindness throughout the whole experience.