Both my doctor and myself are still waiting for radiology results that were taken two days ago. It…read morewas supposed to be a 24 hour turn around and now it's 48. Both his office and myself have tried to contact them to find out the status with no success.

Be warned that if you use or are referred to this Imaging clinic that they PROSELYTIZE with…read moremessages about God and prayer over their PA system, while you are stuck as a captive audience in the waiting area. If you want a church, visit a church. If you need a CAT scan, I'd recommend someplace else.

No complaints about the care. Billing was another matter…read more I received prompt and professional care during an X-ray and MRI for an ankle sprain. My Medicaid co-pay was low and I never received another bill. However, months later I received a bill from a collection agency for almost $1,000. A call to AMI billing cleared it up -- my account was sent to a collection agency in error. In the meantime, I believe my credit rating has taken a hit. Makes me wonder how often this happens.

I never even stepped into the place. They took over a week to precert me and then when I asked…read morewhat it would cost they said they couldn't give me a price since they didn't have me scheduled for an appointment. What did they do for that week during precert ???? This was the worst customer service experience I've seen in a long time.

I have had many different imaging procedures at the Lafayette location. The desk personnel are…read moresuper nice and ready to help with all questions. The technicians are competent and professional. Several months ago, their technician Violet really impressed me in the way she explained a procedure. My emotional comfort went way up afterwards. Everyone is great at the Lafayette office!

Yet again I called Boulder MRI to get a copy of my images and radiologist report. Margaret at the…read morefront desk was extremely helpful and polite. However, they wanted $10 to mail a disk to my physician where Health Images didn't require any money at all and was happy to do it. I called back later that evening because I forgot to ensure the radiologist report was along with it. Rhonda answer the phone and was extremely rude,in fact belligerent, from the beginning of the conversation to the end. She is one of the rudest front desk people I have ever encountered. I'm not sure how she still maintains that position working with patients?

Wow. Talk about "not getting it".... I recently went to Boulder MRI for a scan of my brain,…read morebecause I've been having seizures. Having already had cancer, the scare of course was that I might have a tumor in my brain. And I've already had several MRI scans, so I know what is involved. Given my health problems, as you might imagine, I've had a LOT of interaction with lots of health services providers over the past couple years. And I've been treated like a chunk of meat before, and long ago lost any hope of being treated with dignity; that's just how the system is, I guess. But this is the first and only time I've ever been treated so badly, so rudely, that I quite literally told the technician "F#$% you, I'm going somewhere else" and walked out of the facility. Here's how it goes at this joint: you walk in the west door, where they've got a counter jammed in a corner of the urgent care clinic. They hand you the obligatory stack of questionnaires and billing forms and send you over to sit at a little table in front of the entry doors, where the cold wind blows your paperwork off the table while patients troop in and out of the door into the clinic. They want you to be 30 minutes early for your appointment to do all this paperwork, of course. So I dutifully arrived at 10:30 for my 11:00 appointment, filled out the paperwork, and sat with my coat and hat on in the "breezeway" wishing there was at least a magazine left by the last person.... finally at 11:30 the tech comes out. Looks at me but doesn't acknowledge me at all. Just goes over to the counter and chit chats for a while with the receptionists. Then brings a clipboard over and says "Matt? follow me" and marches off. No apology for making me sit there, nothing. No "hi, my name is...." Doesn't even wait for me to stand up before she starts off down the hall. So we go into the bowels of the clinic, and in the very back she opens a closet. I swear it was a converted closet! This "changing" room isn't three feet deep if it's an inch. I don't know, maybe it's a test to tell if anyone is claustrophobic before they get in the machine? Then she tells me I need to strip naked and put on one of those ridiculous gowns. Oh, I should please leave my socks on, though. I told her A) we're scanning my head, and B) I'm only wearing sweats and a t-shirt, not anything metallic, no zippers no buttons no anything. "Well, we have protocols to follow." Yeah, I get that. MRI machines have powerful magnets and you don't want to risk the liability of somebody getting burned or injured from having anything ferrous on their person. But seriously, butt naked? How about leaving my t-shirt on under the gown? How about offering me some pajama bottoms so my fat hairy ass doesn't have to hang out in public? "No, we still have our protocols" Yeah, well.... "F$%^ you, I'm going somewhere else." Because I've already had several MRI scans in my life, I know what to expect and what not to wear - and I have never been protocol'd into humiliation before. I know it sounds trivial... but remember, I'm the guy who went through treatment for rectal cancer - hey, there's hardly any humiliation you can think of that I haven't been through already, so that should give you some idea of how rude this gal had to be for me to go off like that. So I went home, researched online to find another facility with high resolution 3 tesla machines and ended up driving all the way down to Aurora to the Anschutz hospital. Where I was treated very nicely, given a comfy chair to sit in, called by name and chatted up with polite conversation, told it was OK to leave my t-shirt on under my gown because it's chilly in the exam room, and given some pajama bottoms to wear without even having to ask for any of it. Does the tech's attitude really matter at a diagnostic imaging center? I dunno, perhaps not. But I'll tell you what, there was no way in hell I was trusting them to give a damn about me or my health, given how I was treated.

I have been using this center for mammograms for 15 years. But oh my gosh. They stated I had dense…read moretissue and needed an ultrasound and additional images. They canceled the first appointment and stated the machine was broke. I get it. Rescheduled the appt 3 weeks later again 2 days before they cancel now due to staffing issues. What if it's cancer and not dense tissue? 5 weeks have gone by, if they keep the next appointment it will be 7 weeks. Terrible to make me wait.

I almost hate to give away this "secret", but this place is the best!!! No waiting months to…read moreschedule appointments, they can usually get you in quick! And they are so friendly and fast! Example: 20 minutes max total time from the moment I walked in the door to the moment I was in my car for a mammogram!! That's check in, wait time (hardly any) and the full process!! And Amy is the BEST mammo tech anywhere!!!!

I had to come to the ER this am for severe vomiting and being unable to keep down water. Lori…read more(charge nurse), and Dr. Michael Thompson took excellent care of me. I'm feeling much better, and am looking forward to being able to keep fluids down. They were very kind, caring, and supportive. It's not often I can say that an ER trip was very nice. But, they took fantastic care of me.

I was at Community Medical Center at the Layfette office on 2/25/22 for a lab draw. I checked in…read morewith registration around 11am. At the time I was unaware that the business establishment still required masks to be worn. I entered without one. The 2 registration clerks rudely told me to put a mask on and promptly handed me a mask, to which I replied that I had a mask in my pocket. I took it out of my pocket, just after the clerk again rudely told me to put it on immediately to which I obliged. I put my mask on, completed checking in and proceeded to the Laboratory waiting area. There was no further discussion on masks. No confrontation and no refusal on my part. To my knowledge all was well. Today however, I received an email from my employer that a CMC employee submitted a complaint, stating that I refused to wear my mask. Not only did the employee that called, blatantly LIE she also went through my personal file to find out MY personal work information. I want to preface that to my knowledge all mask mandates had been lifted in the state of Colorado, so any mask requirement currently in place is related to the individual business policy/preference and NOT legally law or mandate. Additionally I would confidently request the office to pull up surveillance tapes in the lobby that show me wearing a mask with no objection. I strongly advice Community Medical Center to better inform their employees of what is and isn't acceptable in their profession. Starting with client confidentially and personal integrity. The employee clearly took unacceptable action for personal leverage, not based on honesty or fact. This is not only a breech in patient confidentiality it's additionally defamation of character and false accusation. I would greatly appreciate if a representative from human resources would contact me regarding this matter. Furthermore I don't recommend Community Medical center Lafayette for any health or wellness needs.

I have been going here for over 12 years now. While all doctors' office have some issues, the…read morepractice as a whole has been great for my family. The receptionists are always quick and helpful and I appreciate most of the doctors we've seen over the years. My only exception is that one doctor (no longer there) wasn't great with perimenopause care. I have an appointment with another doctor there about it. Will update after I visit if anything changes.

Worst place don't go here. Their scheduling app is sub par. It works but they choose when it's…read moreused. They are confrontational, they hold you to different standards than they hold themselves. You can't be late but they can be completely unorganized. They don't do what they say and when you ask them they tell you they had a bunch of people to talk to and you're SOL. a lot of entitlement