My surgical experience last November 2025 was a positive one. I had a non-emergent hysterectomy in…read moreSurgery South and stayed in the short stay unit for 2 nights. Everyone was professional and kind - the receptionist at check-in, the MA, the anesthesiologist, the pre-op nurse Julie, the nurses in Short Stay, and the man who transported me to my car. The nurse who wheeled me back to the OR even made me laugh before I was out. I truly felt cared for and treated with respect. I liked the atmosphere so much that I decided to volunteer here.

The ER doctor spoke over me. Dismissed me. Did not read my chart. He also walked out of the room…read morewhile I was speaking to him. The nurses refused to give me information off my own chart. I have new onset right hand numbness and complete loss of proprioception and tingling. I have spent the last three weeks trying to get any help from anyone within UCHealth and I cannot get any care nor assistance. Managers and patient advocates hang up. Doctors ignore test results. Save yourself. Go literally anywhere else.

I did not invite BR to join my care team through Boulder Community Health, but it happened. As a…read more'notification' that my invoice was being mailed, I received a threatening text. I took time to find a way to reach them, other than clicking the text link. When my bill arrived it also included additional threats around what could happen if I failed to pay in 15 days. To BR, first notice is also final notice... Don't threaten and disrespect your customers. The way BR chooses to deal with clients is unacceptable.

I received a bill from Boulder Radiologists for imaging performed through Boulder Community Health,…read moreeven though I never visited Boulder Radiologists directly and was not told I would receive a separate bill from them. I have repeatedly tried to get a written explanation of the charges. Their online contact form does not provide a copy or confirmation of messages submitted, the billing email address does not accept replies, and their advertised live chat was not working when I tried to use it. The statement also shows that one insurance claim is still marked "Insurance Pending," yet they are already sending a "Final Statement" asking for payment. My issue is not the small balance itself. It is the lack of transparency, the contradictory billing status, and the difficulty getting any written response from the company.

from the very first person I encountered at check in to the wonderful nurse named Helen in the CT…read morearea I felt so welcomed. Such a wonderful bedside manner Helen had, so kind and she was sympathetic to a problem I was currently having in my life. She is amazing!!

Amazing Service and great at billing insurance appropriately. Will use again if needed. Very Clean…read moreenvironment and very time efficient.

The technicians that have performed my procedures have always been decent. However, front end staff…read moreand personnel I have called for billing act as if I'm troubling them. Good luck simply trying to get a balance of your account. The first gal that was awfully bothered by my balance inquiry gave my an 844 number to call and I ended up in a purgatory loop of insanity until finally I was able to get forwarded to someone who had a pulse and got me the information I needed. I think the place has a culture problem with management. They don't like the people that keep the place afloat. It explains why I have been sent down south for certain procedures.

I have visited Cheyenne Radiology for various reasons, and each time I encountered billing issues,…read moreproblems with orders, and other complications. In Cheyenne, we have limited options for medical specialty services, and I feel that they take advantage of this situation, exploiting people's vulnerabilities to maximize their profits. I will seek imaging services elsewhere in the future.

Often and repeated visits, staff is friendly, helpful & caring…read more Time efficient, very communicative on any possible delays and fairly easy to obtain appointments.

Top notch service and staff!! Michelle at the front desk was excellent getting me in ASAP since I…read moream losing my insurance at the end of the month. She was very quick and detailed about everything, including what my patient portion would be. Will, my MRI technician was also fantastic. He made sure I was in a comfortable position and had everything I needed. I let him pick my music after he gave me some headphones and it was a great selection. This was by far, the most positive MRI experience I have had. And I got my results back very fast!

ADA / ACCESSIBILITY RATING OUT OF 10 = 7.5 Well done!! (1.0…read moreout of 1.0 for each) -Waiting/check-in area -Interior Waiting Alcoves -Bathroom space for wheelchair/scooter -Stairs/ramps/elevators -Parking/parking lot ramp(s) -Tight turns, clear aisles/hallways Passable (7.5 out of 1.0 for each) -Procedure Rooms: Rely on staff assisting patient on & off of MRI table rather than assistive device(s) -Entry/exit through main, bathroom doors Could do better (0.5 out of 1.0 for each) -Easy in/out seating: Other than in changing room (see above) Needs improvement (0.0 out of 1.0 for each) -Changing Rooms: No grab bars; No way to get from door to bench (to sit on while disrobing); No way to get up off of bench

They did a great job with my wife's 2 MRIs she had recently. They were friendly and welcoming and…read moreprofessional.