For the 2nd time in as many years our family has needed help with mom, who has Alzheimer's, and Touching Hearts was there for us.
A fall resulted in us needing eyes on mom 24 hours a day 7 days a week for a little more than 2 months. When the Alzheimer's home she was in could not provide that one on one care, our first call was to Touching Hearts.
When we received a call back from Larissa, we knew we would make it through this hurdle. Our initial experience with Touching Hearts was amazing. Our second experience was beyond amazing. Larissa and Chris responded to our needs immediately. Calling on a Saturday, we had caregivers scheduled for 24/7 care starting the following Monday. We asked so much of the Touching Hearts Team in the 2 months that followed, and they delivered with love, compassion and professionalism. Chris and Larissa were "hands on" taking some of the most difficult shifts to make sure things were on track. This was not an easy task in the best situations, but to need them to work on site with and around the facility staff, and the family, was almost mission impossible. Touching Hearts not only met, but exceeded everything that was asked of them.
Words are hardly enough to express our appreciation for all that Touching Hearts has done and meant to our family. The professionalism, care, knowledge and compassion is
incomparable. When Chris helped us make the move to the next level of care, he and Larissa made the move with us as part of the family. The on-line daily care logs the caregivers provided were almost addicting. They let any of us know how mom's night went and what her level of care on any given day was. This gave us such peace of mind.
As our Alzheimer's journey continues, we know we have the best care and best back-up team available with Touching Hearts. Thank you, Chris, Larissa and team for traveling this path with us and holding our hands when we need it. read more