From the moment I contacted Optimal Hospice I felt the pressure begin to retreat from my long…read moreperiod of caring for a loved one. Things had gotten to the point where I could no longer feel confident in my own abilities to continue to provide the care needed. I believe my hand was guided from above when I selected, and made contact with, Optimal Hospice. Once engaged, a team of top professionals was dispatched and they just seemed to know instantly what to do. All the while they held the highest regard and sensitivity for me and my family. In no time I saw what I could not have done alone taking place in front of my eyes. This was a true blessing and this wonderful group of individuals kept me informed every step of the way. The outstanding performance exhibited by Optimal Hospice made all the difference in the world, and I could finally get the peace of mind I needed to truly prepare for the send off of my loved one. I cannot express enough my sincere gratitude and appreciation for the enormous contribution Optimal Hospice made to our lives. Do not hesitate to call them, you will not be sorry.

"Home Care Assistance is one of the premier home care agencies in the Denver area. Andy and his…read moreteam are passionate about providing the best senior care for their clients and a top professional environment for their caregivers."

Dignity First was AMAZING at taking care of my brother at home in the last months of his life. He…read morehad dementia and cancer so it was a very challenging situation, and we live in another state. The 24 hour care was a blessing for us and my brother. The caretakers were skilled, attentive, and made his last days filled with kind and loving attention. Toni who owns the business was also available, supportive and took us by the hand in this very challenging transition. We're incredibly grateful to everyone at DignityFirst.

DignityFirst Health at Home was such an incredible support to my father-in-law over the course of a…read more2 month period of suffering multiple strokes. From the initial intake and coordination of services to helping us through his end of life care, Dignity, Toni and the entire team were professional, caring, supportive, knowledgeable and empathetic. Toni helped us navigate long-term health insurance, a placement in long-term skilled nursing and coordination with hospice services. Our family is so grateful to DignityFirst for their superb level of care for our loved one and we all highly recommend them. Thanks so much for all you and the team did for us and so many families everyday. All our love, The Chase and Lewis Families

This place was highly rated I think by Medicare (a list of rehab centers the hospital provided),…read morebut I was unfortunately extremely disappointed when I visited it. Guess I had high hopes for a highly rated center. I asked the hospital how these ratings were made and it was unclear (no true explanation). I would not even consider this place due to: 1) awful smell of the facility; 2) feelings of it being an unsafe facility; 3) low energy/bad vibes from the facility and residents; and 4) lack of confidence of their rehab capabilities. It was the first one visited which left a really awful feeling about rehab centers, especially if this was one of the higher rated places. Thank goodness it appeared to end up being just a glitch in the ratings where however it was done for this list of places, must have been opposite of what I felt was important in the rating. Out of the 9 that were looked at, this was definitely at the bottom of our list.

When owned by Steve consistently excellent care. Owner had awareness of the residents needs and…read moremany staff long term employees. They also offered the Optum Plan. Have not heard any differently with new owners . Hoping quality and commitment remains with patients best interest at hand.

Madina the owner really went above and beyond in her care for me. I mostly needed grocery shopping…read moreand help with taking walks (hip replacement), she was there to help with housework, cooking etc. They are a small company, and really focused on their clients. The cost was remarkably reasonable, and the time requirements really workable for what I needed. Thank you Magnolia!

Abandoned the care of my loved one repeatedly…read more When it was pointed out that no call no shows impact people they promised to no call no show more often to teach a lesson that it is "distressful" to say the no call no shows to scheduled hours impact the people being served and depending on someone showing up. Staff have no working phones on a regular basis ( due to not paying the phone bill), do not show up in time (4-5 hours late), leave cleaning supplies all over, will lock themselves in the bathroom for up to an hour "cleaning" and walk out with nothing cleaned. Threw away a working appliance without permission or any logical reason to do so. Staff were told that all the no call no shows of hours were causing a decline in health and remedy was needed and the reasons was "well we are not coming then today since you said that." They decided the appropriate remedy to neglect of an at risk adult is more neglect to tech a lesson to not speak up about neglect. They hired one administrative employee that was so verbally abusive witnesses filed a police report that person is no longer with the company but the issues are persisting. They freely celebrate neglect of clients by the staff they hire and if anyone says hey, we actually need to d are providers to show up, they they say they will cancel hours for mentioning no call no shows of schedule hours impact the people they are supposed to be caring for. One caregiver is so sloppy we came to our loved one's home with dirty dishes in the dish drainer with food all on them. Things were half done and we had to step in and clean up all the messes this person left. There is no management of this company. It's staffed by mean girls being mean and caregivers that do whatever the hell they what because no one is giving oversight. One time they sent many texted to our sick and disabled loved one arguing a week is 8 days long not 7 days long. No one understood the point. Poorly managed and operated company.

If I could give Stacy's Helping Hand 6 stars, I would. Pam was a tremendous help to me and my…read morefamily. The process of finding assisted living/memory care is extremely stressful and Pam's expertise and willingness to go above and beyond was greatly appreciated. The situation with my parents and their health is extremely complicated and Pam was a thoughtful and thorough advocate in helping us find a solution. My brother and I both live out of state and having access to a resource like Stacy's Helping Hand was invaluable - we literally could not have done this without Pam's help. I cannot overstate her compassion, patience, and effort to help us. I highly recommend Stacy's Helping Hand to anyone looking for help with this process!

There is not enough positive I can say about the assistants and help I've received from Pam! I was…read morelost on what directions to take when it came to finding a place for my mom. Not only did she completely guide me through the process... But she also made me feel comfortable and confident about the right place for my mother! The most important part is that she made my mom feel comfortable and excited for her next chapter in her life. My mother is 95 years old and "she" helped me along with Pam make this decision. I highly recommend Pam and her service to anyone that wants a "Personal Touch" when making such an important decision!!! All I can say is thank you Pam and Stacy's Helping Hand!!! All comments are subject to review. If it's decided that a comment is inappropriate then it will be deleted from the site.

My mother in law has been here for a couple of years and the staff is very caring. She had a very…read moreearly morning doctor's appointment and they were kind enough to braid and fix her hair beforehand so she looked nice.

My father receives exceptional kind attentive long term care at CCCC in Westminster every day. At…read more100 wheelchair bound and hearing disabled he still loves going on almost weekly planned group outings to a restaurant or parks with other residents. He is still motivated to dine every meal in their dining room and walks his chair around the center for exercise and interaction, music etc. His improved weight and zest since Re-locating to CCCC 7 months ago is incredible. I approve of the agency staffing and the 30 year workers that care for him and mostly their awareness of his unspoken needs. Thank you.

Helping People…read more Helping people is what it's all about. Some elderly and physically limited individuals need a little support in order to remain independent and in their homes. That's where All State Home Health comes in with home-based assistance. It's a wonderful service!!

My father was admitted last week for a two week Respite Care Stay and we are very happy we chose…read morethis center. My family and I toured about four other care centers and Holly Heights stood out with the excellent staff and attentiveness. The center could use a little updating but the excellent care, friendliness and care my father is receiving stands out.

Unfortunately, my mother was a resident of Holly Heights Nursing Care Center and Rehabilitation…read morefrom December, 2023 to December, 2024. She passed away on December 3, 2024. I believe the extremely poor quality of her life there, and the lack of medical attention shortened her life significantly. During the first six months of her residency, she received subpar day-to-day care. She did have one CNA that she really liked, but she left when management changed. Complaints during this time period included being soiled for extended periods, slow response to the call button (upward of an hour), filthy living conditions, a mouse infestation, no emotional support and overall rude management that dismissed the family's concerns. My mother's vision greatly declined so it was hard for her to use a phone. We had to rely on staff to bring her a phone to have any type of communication. The staff was always so put out with this request, and would often hang up on family members. You were lucky if someone even answered the phone! It was hit or miss. Fast forward to September, 2024. This is when my mother truly suffered and declined. Ownership changed, which included a whole new administrative staff. They also cut staff and wages for existing employees (which was relayed to me by one staff member). Mom suffered a stroke that sent her to the hospital. Unfortunately, the stroke was undiagnosed by the hospital. She should have had an MRI performed. While in the hospital, she was diagnosed with a urinary tract infection. This to me, is a result of her not receiving proper hygiene care from staff. The biggest health concern, is that my mother was complaining of lower abdomen pain. This was ignored by the staff, doctor and social worker that got involved due to the family constantly asking for help. Because the facility refused to have additional testing done, the family had to go outside of the facility for further testing. As a result of a CT Scan, it was recommended that a colonoscopy be performed. By the time we got the clearance for this procedure from the Cardiologist, it was too late. We waited 8 months for this health condition to be addressed by the facility. My mother was just too weak for the procedure. I believe she had a serious health condition, as this was a hereditary condition that we were concerned about. The food menu changed dramatically once ownership changed. Many food items were discontinued, and food quality was so bad. Many residents complained of how awful the food is. How do I know this? Well, because many residents shared this with me. The food was so bad, that my mother had no desire to eat. Also, due to her stroke, she was unable to properly feed herself. The food was just dropped on her table. She had to fend for herself, and it was a real struggle for her. Every time family visited my Mother, we consistently had to clean off the food that was slopped on her chest, bedding and the floor. She was not able to hold a cup without spilling the contents all over herself and floor. We eventually purchased a non-spill cup for her. My mother was severely depressed in this facility and declined quickly as a result of living conditions and lack of empathy from the staff. The activity director only visited my mother one time (toward end of life). My mother's existence consisted of laying in bed all day, with headphones attached, listening to the same TV program over and over again. Unfortunately, I was out of state, so my visits were not as frequent as I'd like. They did become more frequent once I learned of the appalling living conditions. When I did visit, I was shocked, deeply saddened at what my poor mother succumbed to. She felt helpless and just checked out emotionally. All of the above was reported to the facility, Ombudsman, Colorado Health Department and Adult Protective Services. An inspection was completed by the Health Department 1 1/2 months from my initial complaint. This was just too late. The facility was fully aware of pending inspections from various agencies, so they were able to portray a false impression of what normal conditions are really like because of the heads up. It should be noted, that the staff often blamed my mother the lack of her care. So, let's blame a stroke victim for her declining care? It's just easier for them this way I guess. She did this because she dreaded interacting with many employees, especially the social worker and the new management team. Her concerns fell on deaf ears. This is so shameful and inexcusable! Sadly, new management (director and nursing director) was not accountable in any way for the lack of care for my mother. I was told that weekly communication with the family was a courtesy only and should not be expected, and that they had lives outside of work. Yep, that's what we were told on a phone conference. If you are considering Holly Heights for the care of your loved one, please do your due diligence!