Just started in June. Staff is very nice. Client care is great. Pay is good. I really love that…read morethey work with Tapcheck it's great!!! If you're a caregiver or CNA come see what Extend Family Home Care is all about.

Beware of this company as they have a policy that will bill you 2 weeks worth of senior care…read moreservices if not given a notice ahead of time. My mother with dementia ended up going to an emergency room, and then immediately to a memory care facility. Regardless of the fact that we did not see this coming, extended family home care continued to bill for 2 weeks worth of services which was about 1,200+ only because they were not notified of cancelling services. We had two other home care agencies providing services and neither one of them had this unethical billing policy. On top of that, some of the caregivers did not seem to provide quality care. And also had inconsistent caregiving services, with some cancelling last minute or did not even had the right skill level to care for my mother.

This company is astonishingly horrible! In relation to it's affiliated sister company (Complete…read moreHome Care) which is/ was under the same umbrella as the President- Shelly Bellinger. Both affiliated service providers are horrible. The unending struggle to get professional and adequate service has taken its toll. After giving the company staff multiple times to resolve our complaints, I finally wrote a letter to the President to only have the owner dismiss the validity of my complaints as the customer AND sever ties with us. Instead of reaching out to me to sort though the complaints and better our experience, the President and staff decided to get rid of the issue. Unfortunate for them, via avenues like this (Google, Yelp and BBB) my cries for basic consumer respect and rights will not be discarded without sharing my experience to future possible clients looking for a provider. Examples of extreme unprofessionalism extend from their CNAs not knowing basic range of motion exercises, lifting clients, CNAs refusing to where gloves, inability to use hoyer lift and other basic machines needed for their job. Their staffing and scheduling is ridiculously inconsistent and unreliable. Ranging from sending CNAs that are physically incapable of doing their manual job to CNAs simply calling off regularly or not showing up at all. From personal experience, this company has told us that we were not supposed to be present during their care of the client. This, in my opinion is skeptical and considering most of their care providers are not trained...it is also a liability. While receiving their service they have sent less than professional and ideal staff to our home including individuals that smelled like alcohol and/or wearing worn street clothes instead of company dress code. This would make anyone leery of leaving their staff in someone's home. More importantly, this company has policies and procedures they had written for us and them to comply to but failed to do so. After going through the listed avenues to submit my complaints they concluded the issue by disregarding them altogether. The website may look professional with a well worded mission statement and the name may be " Professional" BUT please do your research before electing them to care for one of your loved ones in your home! Needless to say, I am grateful that there are better rated and better quality Home Health Care Providers to choose from.

This company services Wheatridge, Denver, Boulder, Colorado Springs, Pueblo, Longmont, and South…read moreDenver. They are very unprofessional. They contract with the Veterans Affairs (VA) and so a lot of times, they are the "VA" referral. If the VA refers them to you, fight your hardest for another company. They will set a schedule when a CNA will come to your house, however many times a day and what times. They don't work with you on what times are best for you, only what's best for them. And when a CNA does not show up, all they will tell you is "we will call down list and hope we can find another person" (after you call them, because they have no idea when an employee doesn't show up). If they don't find another person to replace the one who didn't show up, "oh well" is their attitude. They hire CNAs who don't have phone numbers and when that person doesn't show up to a home site, they have no way to contact that employee. Their attitude is basically if they cannot find a substitute, there is nothing they can do. They do not appear to have a procedure in place to file complaints up the ladder. Most of the workers appear to be inexperienced and do not know how to operate a lift. Even though a nurse assesses from the beginning what is needed, every cna tends to show up "not knowing" and complaining they can't do it themselves or they weren't informed on what was expected. One cna was given the wrong street name from management and had a hard time finding the house.

Beware! Kaitlyn the Care Coordinator promised us the moon when she came to our home to have us…read moresign up for services. I am blind and have a crippled foot; my husband was having total knee replacement surgery. She came to our home for 2 weeks at 5 hours per week and did meal prep, light housekeeping as we had requested. It should be noted that Skilled Nursing was not required pre-operative. The next 4 weeks leading up to knee surgery, she assigned 2 women who were not able to do the job. Post operative care was non-existent. Kaitlyn told us we were asking for too much...She wanted us to have one-on-one interaction in the same room with the caregivers. I am severely immunocompromised! They charged us 300 dollars for a sign up fee and haven't "found" another caregiver for us because it's "too hard" for them and they don't want to "burn out " their caregivers. They also promised rides to the doctor's office during the caregiver's duty hours, but, when I asked for a ride to an appointment, Kaitlyn said the caregiver doesn't have a car. We were not asking for anything unreasonable; masks, social distancing; we did not need lifting, touching or administration of infusions preoperatively. Cook, clean, take you to medical appointments. We were promised a rate of 34 dollars for one patient and discovered that Kaitlyn changed the fee to two patients at 44 dollars an hour. The worst thing was that we had no help for my husband after his surgery! They neither provide dignity nor care.

Dignity Care has been a life saver helping me navigate what the best options are for my elderly…read moreparents. The caregivers are so caring and respectful of my parents needs and routines. Care Manager Leigh Collings has been so wonderful to work with and always there with great advice on next steps. I would highly recommend Dignity Care to anyone who needs trusted and nurturing care for their loved ones.

We have been customers with Homewatch for over 8 years. We LOVE them. Their staff is very attentive…read moreand once you find the right person to care for your loved one its like magic. We have Jenn and Nicole consistently and we love them so much! We also have had Brienna and Erin and they are so wonderful! We can not recommend this company enough. They communicate well, they are proactive and plan ahead when they can. They have cared for my grandma's neighbor and they love them as well. They honestly feel like family. I recommend them to anyone I know that is in need of some assistance. If I could give more stars I would!

I want to share my positive experience with HomeWatch Caregivers who provided assistance at short…read morenotice in what turned out to be the last days of a family member's life. While the original expectation was that the HomeWatch caregivers would be assisting with active physical care, including assistance going to the bathroom, my family member had become bed-bound between the time of the intake with Andrea and the start of the first shift, which was only 16 or so hours later. Each caregiver readily adapted to the rapidly changing situation, and they were kind and attentive and respectful with my family member and with me. And I was able to attend to multiple necessary phone calls (such as canceling appointments no longer of value, working out arrangements for the delivery of a hospital bed, sorting out medications, scheduling medical visits, etc.) knowing that, in the next room, my family member was being watched after by a concerned, capable and caring individual. Each caregiver was responsive to all of my requests (and they were even attentive to some of my needs, such as suggesting that I might want to rest and eat). I can say genuinely, that the last days of my family member's life were made easier by the services provided by Jack and Carolyn and Dustin and Sue. And I close by noting that I have been working in the field of elder care for many, many years and I know that not all services are of quality. I can and I will be recommending HomeWatch Caregivers to those I work with who might have a need for caregivers.

Plan B was a god send in our hour of need. Armida was more than helpful right from the start…read more Gerald and Bennie, dad's caregivers, were kind and compassionate even when he was being a bit difficult. They were all supportive and caring and worked hard to accommodate our times and needs which seemed to be all over the place as we navigated a new daily routine with dad.

My family has worked closely with Plan B for approximately ten years, first with my mom and now…read morewith my dad. I could not have made it through these past years with my aging parents without Armida and her caregivers. They are reliable and easy to communicate with . They truly care about their clients and make them feel special. We work as a team! Armida works diligently to schedule her caregivers based on what my dad needs. She listens when I have concerns and has great suggestions to solve issues that come up. This can be a difficult and challenging time of life and Armida and her loving caregivers are greatly appreciated by our family!!

Madina the owner really went above and beyond in her care for me. I mostly needed grocery shopping…read moreand help with taking walks (hip replacement), she was there to help with housework, cooking etc. They are a small company, and really focused on their clients. The cost was remarkably reasonable, and the time requirements really workable for what I needed. Thank you Magnolia!

I have needed assistance in my home for the past 9 years. I have gone through countless companies…read moreand some were good but didn't have people that were available long term, or else they were good at first but then slacked off. I have been stolen from. I have been yelled at by the care coordinator at Next of Kin as she called me a liar when I caught HER in a lie. Enough of the negative. Let's just say I haven't had a great experience with home health care until I found Magnolia and Medina, John and Larry. My experience has been above my expectations. They deliver quality home health care. If you think your aide is good, they will get you someone that you think is fantastic! I cannot say enough good things about the last 6 months. My house is finally getting back in order, and I have someone who is an excellent cook! She is also very comfortable to be around and I actually look forward to them coming now!

Love working for this company. The care managers, and schedulers are wonderful . I always feel…read moreappreciated for the work that I do! What is nice is you can work as little or as much as you want. If you love helping seniors... consider Visiting Angels .

The Visiting Angels caregivers were very helpful in taking care of my elderly father. For more than…read morea year, they provided progressively more care as his condition deteriorated and were always considerate and sensitive. Tami was particularly skilled and was very caring. Early on, there was one caregiver who wasn't very motivated but when this was brought to management's attention, a different caregiver was sent and she was much better. The care provided allowed my father to live at home until he went to hospice. I appreciated the service provided by Visiting Angels.