Just an excellent massage! My therapist was courteous and professional, and we discussed what I…read moreneeded in a massage. The table was nice and warm, and the massage was perfect. Everything went so well that I signed up for six more future massages there. Highly recommend!

Left With Severe Pain After Massage - Very Disappointing Experience…read moreI went to this location for a massage and ended up having one of the worst experiences. This was my second visit. The first therapist I saw (who was excellent) no longer works there, so I booked my next appointment with Laura Ries. Right after the session with Laura, I noticed some pain in my right hand. I tried to give the benefit of the doubt, thinking it might just be normal soreness. Instead, the pain kept getting worse day by day. Now I have sharp pain near my elbow that spreads throughout my arm whenever I move it, and it has become a real problem in my daily life. I called the place to let them know what happened, hoping for at least some guidance or concern. Instead, I was told they "can't do anything" because they're "not professional physicians." The response felt dismissive and unhelpful, especially considering the pain clearly started right after their service. Overall, this has been a very bad experience, and I'm left dealing with significant discomfort and no support from the business. I would not recommend this place based on how they handled the situation.

I have been going to Deborah for years and she is truly my go-to massage therapist. She has an…read moreincredible intuitive ability to listen to the body in a way that feels almost effortless--you don't even have to say much, and she just knows where to focus and how to help. Every session feels deeply healing, and I always walk away feeling more aligned, restored, and like my best self. I highly recommend her to anyone looking for truly intuitive, skilled bodywork

Deb is terrific. She is my "go to" for massages - she is a true pro who understands the body and…read moreprovides the perfect blend of relaxation and deep tissue / muscle relief. Highly highly recommend

This was one of the best massages I've had. Teneia was extremely attentive and intuitive, adjusting…read morethe pressure perfectly to suit my needs. She made sure I was comfortable at every stage and created such a calm, welcoming environment. Her technique was excellent, and I left feeling both relaxed and rejuvenated. I'll definitely be returning!

It had been a while since I had a massage, and my boyfriend got me a gift certificate for this…read moreplace. The Heavenly Hands Clinic is a cozy and private space for all your relaxation needs. Absolutely loved my experience with Teneia. As soon as I walked in, she treated me like royalty. She asked about my preferences for the massage, the music, the heat, and more. She made me feel so comfortable. She is super kind and very professional. The time went by quickly. Highly recommend!

Staff was welcoming, showed professionalism and ready to work. June did amazing, I left feeling…read morebrand new.

This was the best massage I've found while visiting my cousin in my home state! They noticed how…read moretense my back and shoulders were and suggested cupping, which I've never done before. It was the BEST and made a huge difference in how it relaxed the tension and knots! The quality and price is the best! I highly recommend them and cannot wait to come back!

Nara is absolutely incredible. This was my first massage, and I left feeling completely relaxed. I…read moreoriginally came in with lower and mid-back pain, and she reduced it by at least 80%. She was able to find tension spots in my back and legs that I didn't even know existed. I'm a bigger girl, so I was a bit nervous going in and sometimes feel uncomfortable in my body, but Nara was incredibly respectful and made me feel completely at ease. I was so happy with the results that I've already booked another appointment for next week. 15/10--highly recommend!

My husband surprised me with a 90 min couples massage for my birthday. I was super excited as we…read morehad massages in and outside of the country. However, this place is not a place for us. Upon arrival there is a tall staircase in order to enter the business. Though this wasn't a problem for us, keep in mind if you have any disabilities. They also make you take your shoes off and slip into slides. Once again no big deal, but bring socks. Upon actually entering the waiting area, they had my husband pay right away, which I thought was a huge red flag. In all the massages we've had, we've never paid first. There was also a 3% fee for using a card despite our total being over $200+. We get into the room, located right by the entrance and it is freezing. My husband's bed was warmed, however mine was not. I have never seen or heard of a heated massage table, but with a drafty window a portable heater would have solved this issue. When the two massage therapists entered they did not greet themselves and started saying something in another language. Mine asked me light or strong. I told her medium as that is what I have always requested from other locations. After that she noticed the bed wasn't warmed, attempted to fix it, but it was broken: WE WERE NOT ASKED OR INFORMED we were getting a DEEP tissue massage. Considering what a deep tissue massage entitles, they also did not ask other important questions like areas of concern or injuries. The massage started with some oil and hot stones and quickly progressed to pain. All I kept thinking was what type of massage did my husband book. I grimaced, flinched, and yelped in pain. My person's only response was "oh you're sensitive" and she continued at the same strength/depth. 90% was jamming her elbow into every possible pressure point and directly into my bones. This was not only the most painful massage I have ever had, but the second most painful and traumatic experience in my life; internal bleeding being my number one. I have a high pain tolerance and not sensitive to pain. Even more than that, she did not respect that I left my panties on and pulled them down and lifted them up. I'm immediately cried when she finally finished and on the entire way home. To say the least my masseuse did not receive a tip. I'm on muscle relaxers and have multiple bruises. I will never be back and regret not sitting up and ending it. Everything from the base of my skull to my legs hurt; to put it in perspective I weigh 135 pounds and 5'5". IF you book a couples massage with them, do not assume you are getting a Swedish massage like most places, despite there being no option to select.

I have plantar fasciaitis and Marc successfully released the knots in my calves and feet that are a…read moreconstant pain. Marc's technique is with more on the side of sports therapy and deep tissue release, this is not a place to go for a light touch massage. Marc is one of the best deep tissue therapists in the area!!

I honestly don't even know where to start. I had an appointment scheduled for a 60 minute massage,…read moredrove 45 minutes to get there, and the guy never even showed up. No call, no heads up, nothing. When I finally reached out, he rejected my call and then had the nerve to text me "please text me" -- after I had ALREADY texted him. Like what?? Then he says he "forgot to put my time on the schedule." Are you kidding me? This was beyond unprofessional. It's basic respect for someone's time, especially when they're going out of their way to come see you. I rearranged my day and wasted gas for absolutely nothing. If you're running a business, act like it. This experience was a complete joke from the very beginning. It took him over a day just to respond to my texts to get something scheduled and his excuse for your concerns is it's a "one man operation". Then hire more people?

scheduled a couples massage for my sailor and his gf after a brutal bootcamp. I had to pay and tip…read morebefore the massage even happened. I gave a 30 percent tip, to find out my sailor got just a okay massage and they never did his feet where he is marching for hours on end. to pay 200.00 and I didn't get news from them that there massages were great

I highly recommend you to visit the New Massage SPA at Waukegan…read more The environment here is very good. The room is big. The masseuse is professional. During her service, I feel my body is very comfortable and relaxed. She also gave me free Tibetan medicine foot soak for my feet. I really enjoy her service.

Alice is absolutely amazing! She has the sweetest personality and truly has the best hands. She's…read moreincredibly knowledgeable and always knows exactly what my body needs. I leave every session feeling so much better. I can't recommend her enough!

The massage is excellent. Cindy gives an amazing massage. The place is nice and very clean. The…read moretable is extremely comfortable. The only reason I didn't give five stars is that there is a number of interruptions. She will answer the phone for customers during the massage. This happens 1-3 times during a massage. She is quick and on the phone less then a minute. So it disrupts the serenity of the massage. And the doorbell can ring often. So if that is an issue then this isn't the place for you. But if that's ok for you it's an amazing massage.