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    Touched by Jules

    5.0 (21 reviews)
    Closed 11:00 am - 8:00 pm

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    Services - Touched by Jules

    Therapeutic massage

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    4 years ago

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    Julie B.

    It was a pleasure working with you. Thank you!

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    Review Highlights - Touched by Jules

    I have visited this place a bunch of times and had Julie do my physical therapy massage sessions - I have always been EXTREMELY PLEASED!

    Mentioned in 11 reviews

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    Unwind Therapeutic Massage - Inside the massage room

    Unwind Therapeutic Massage

    4.5(17 reviews)
    1.0 mi

    Marc was prompt, polite and responsive to my initial online questions and for setting up an appt…read more You never know what kind of massage you'll get when working with a new person, but I was very pleased to learn that Marc's style is more of a physical therapy method rather than typical Swedish or Deep Tissue styles (though he can probably accommodate if that's what you want). I jog and participate in a bunch of varied-distance runs through the year so my muscles need a lot of work. Marc did a fantastic job of mixing PT, massage, and trigger points to give me substantial relief, esp in my back and hamstrings which were really tight. If you're looking for targeted relief, Marc is a great practitioner to try. Highly recommend!

    I honestly don't even know where to start. I had an appointment scheduled for a 60 minute massage,…read moredrove 45 minutes to get there, and the guy never even showed up. No call, no heads up, nothing. When I finally reached out, he rejected my call and then had the nerve to text me "please text me" -- after I had ALREADY texted him. Like what?? Then he says he "forgot to put my time on the schedule." Are you kidding me? This was beyond unprofessional. It's basic respect for someone's time, especially when they're going out of their way to come see you. I rearranged my day and wasted gas for absolutely nothing. If you're running a business, act like it. This experience was a complete joke from the very beginning. It took him over a day just to respond to my texts to get something scheduled and his excuse for your concerns is it's a "one man operation". Then hire more people?

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    Unwind Therapeutic Massage - For Aromatherapy

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    Unwind Therapeutic Massage - Massage Therapist/Owner

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    Unwind Therapeutic Massage

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    Lake Forest Integrated

    Lake Forest Integrated

    4.0(8 reviews)
    3.3 mi

    I scheduled a new patient appointment for 9:00 a.m. and, per the office's instructions, arrived 15…read moreminutes early to complete paperwork. I arrived at 8:41 a.m. and had all required forms completed by 8:58 a.m. After waiting in the exam room until 9:12 a.m., I was informed that the doctor was not even onsite yet and would arrive in another 10-15 minutes. At that point, I explained that I had work obligations and had specifically scheduled an early appointment to accommodate my schedule. The response I received was simply, "I'm sorry." What I find most concerning is the complete disregard for a patient's time. Patients are expected to arrive early, remain punctual, and structure their workdays around these appointments, yet the same professional courtesy was evidently not extended by the provider. Running a few minutes behind is understandable; not being present at the office for scheduled appointments is something entirely different. First impressions matter, particularly in healthcare. Unfortunately, my experience suggested a lack of professionalism and respect for patients' time, which does not inspire confidence in the practice overall.

    I had been dealing with shoulder/neck pain for i don't even know how long, it just kept getting…read moreworse. It was so bad that I was having issues sleeping. Finally, set up an appt with Dr. Gordon. Have gotten great relief. Over a bit of time, just better & better. Really recommend how great the entire office is. I have been coming periodically, and usually get a massage first, then an adjustment. Am feeling so much more mobile & the pain is gone. Can't recommend more highly.

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    Lake Forest Integrated

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    Touched by Jules - massage_therapy - Updated July 2026

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