1. Toto Air

    0

    Van Nuys, CA

    Toto Air

    4.8 (20 reviews)
    Closed • 9:00 am - 5:00 pm

    Get pricing & availability

    Response time

    30 minutes

    Response rate

    100%

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    This is our new heating unit, works amazing!
    Jay G.

    The heater in my apartment broke a few weeks ago. I searched through yelp and found Toto air on here. They answered the phone right away and came out to take a look at things just as fast. They patiently explained everything that had happened and what my two options were with very clear pricing on each option. We decided to just replace the old unit entirely and get a new one, as was one of our options. I'm glad we did this. They were in and out quickly with repairs, we barely even noticed they were here. Thank you Dave and Toto air for an amazing job!!!

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    Photo of Brian O.
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    2 months ago

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    1 year ago

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    10 months ago

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    Photo of Max G.
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    1 year ago

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    2 years ago

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    2 years ago

    Toto air fixed A/C for my mom. They were quick and responsive. The A/C is working great.

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    7 years ago

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    Photo of Kobi Z.
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    6 years ago

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    3 years ago

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    6 years ago

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    Photo of Ciara K.
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    6 years ago

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    6 years ago

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    4 years ago

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    Photo of Maira V.
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    7 years ago

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    5 years ago

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    7 years ago

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    Ask the Community - Toto Air

    Review Highlights - Toto Air

    “David came and figured out that it was as simple as a new filter, which cost $1.”

    Mentioned in 3 reviews

    Read more highlights

    Kilowatt Heating, Air Conditioning and Electrical - Kilowatt Air Conditioning, Heating, & Electric

    Kilowatt Heating, Air Conditioning and Electrical

    (328 reviews)

    Sherman Oaks

    Kilowatt did it again!!!!!!…read more We were having issues with our AC/Heating unit for sometime. Kilowatt Heating gave us multiple options to resolve our issues. Even price options. The team that came out were very knowledgeable and got right to work. They double checked everything over and over and didn't leave until the job was done properly. Dean, the owner came by to look over the work and answer any questions that we had. I definitely recommend these guys for any AC/Heating jobs in the valley

    I had my HVAC system installed in 2020 or 2021 and had great customer service up until now…read more Sometime recently, they've decided to use AI to screen their calls and you are unable to talk with someone in the office. I am in their membership program which requires monthly payments and grants me routine maintenance on my system. However, Kilowatt skipped my last service appointment. When I called to check in, I was greeted by an AI bot - one thing that WAS good about this business, is that they had great person-to-person customer service, now they choose AI. When I was able to circumvent the AI, I was forwarded to a call center. The operator informed me I was removed from the membership, though the company has been collecting my monthly fees. When I asked to be connected to someone in the actual office, the operator refused. When asked when my call would be returned, the operator said he didn't know. TL;DR - AI bots screen calls and schedule appoints, collect fees but haven't provided services.

    Around the Clock Heating and Air Conditioning - Factory Trained Residential Air Conditioning PROS Call 818 506-4400.

    Around the Clock Heating and Air Conditioning

    (719 reviews)

    Valley Glen

    This was my first time using their services but when I needed a new central HVAC for my home, I…read morewent through Costco and Around the Clock is their current subcontractor. Michael handled all the business and clearly explained to me in my home what equipment options were available (all Lennox via Costco) and what payment options and benefits were available to Costco members. I took a few different estimates from other companies and although I found comparable equipment and installations that might have priced out cheaper than Around the Clock, the benefits received from Costco for CostcoCash along with direct cash refunds made them very appealing. Michael is very patient in the process of answering any and all questions regarding the equipment, installation, etc. The installation was smooth and painless. The team of two installers were polite and professional. They worked clean which is greatly appreciated. The installation took about a day and a half. End result: I'm very satisfied with my experience with Around the Clock. A very professional installation with great customer service. The new system has completely transformed the comfort level of my home. It's already been battle tested in this SGV summer and I couldn't be happier. If you're on the fence in deciding whether or not Around the Clock is a vendor you'd like to use, I whole heartedly recommend them.

    Avoid this company if you value honest diagnostics, fair pricing, and proper warranty support…read more *Paid $190 in Diagnostic Fees: Charged two separate $95 fees for the exact same intermittent blower motor issue (Invoices #106315050 and #106653607). The first tech found "no issues" and left. *Inflated $2,401 Quote: On visit #2, they finally confirmed the failing ECM motor and quoted $2,401.20 out of pocket, claiming it was out of warranty. *Active 10-Year Warranty Ignored: I called the manufacturer (Carrier/Day & Night) directly and verified the unit is under an active 10-year Enhanced Parts Warranty ($0 OEM part cost at the counter). *Refused Warranty Exchange: After I provided the official Carrier registration confirmation number, they admitted they aren't an authorized Carrier dealer and insisted I pay the entire $2,401 upfront and wait on a potential $1,151 reimbursement. Even with their math, they were charging over $1,250 in pure labor for a 2-hour swap.

    Toto Air - hvac - Updated October 2026

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