The bus ride itself was mostly ok, because it was a lovely sunny day and we got seats at the front…read more The driver ran 5 red lights (my daughter was keeping track) but we all survived and it appears so did the pedestrians and other cars around us. The audio tour, however---sheesh! It's at least 3-4 years old ("and here on the waterfront you'll see construction as workers prepare for the Viaduct to come down," and "The Cinerama is bla, bla, bla amazing and has chocolate popcorn") as the Viaduct and Cinerama are both *ancient* history now. Also what's with talking about the history of activities on Capitol Hill and using the phrase "questionable morals"?! And, then we laughed when the narrator first pronounced Ivar, as in Ivar's fish house as "E-var". Anyway, based on the grave reviews you'd think I'd skip this altogether but I'm a local Seattle person and wanted to do the tour just for the experience of having the double decker open air bus ride. Like the other reviews noted, you get no help over the phone (no one answers) and the website isn't very helpful for navigating all the specifics. The office also has no staff on site and there's just a sign on the door which did help us in terms of finding where to pick up the bus at Seattle Center (thank goodness!). The staff person working at the sidewalk kiosk on Broad St was helpful and friendly, there's that. And overall I I enjoyed seeing the sights of my hometown from the high-up veiw from the bus. And...Is it worth $46/person? I'm choosing to disassociate myself from that question and instead, cherish the fun time with my daughter.

We took the Locks Cruise and booked the return trip with the Sightseeing bus. It was convinient,…read morethe driver was super nice and helpful. I enjoyed riding on the upper level and feeling the breeze and seeing the sights. We only rode the bus a short distance but im sure that it goes through many cool places.

I have never had so much fun! My sister and I went on the Tours Northwest Mt. Rainier Tour about 3…read moreweeks ago. Our tour guide called the afternoon before to confirm our pick up and answer any questions. The next day started out early at the Urban Coffee House pickup spot where we met, the BEST tour guide, Andreas! Luckily, we were able to grab seats up front as I was worried about potentially getting carsick. I think I would've been fine in the back though, the ride was so smooth the whole way! We made one more stop in SeaTac where we arrived a bit early, but that gave the group some time to use the restrooms! Next stop was a grocery store about an hour away, where we were able to use the restrooms and grab lunches which we could store in the ice chest they provided on the bus. Once we made it to the park we enjoyed several fascinating stops all the while listening to Andreas share many interesting facts. He was extremely knowledgeable and a pleasure to learn from! Unfortunately, the restrooms were down at our main park stop but Andreas ensured we had bathroom stops before and after our excursion. At our main stop, I was able to fit a 50 min hike in as well as some browsing time and a short walk down another trail. I chose to eat my lunch on the bus so I could squeeze it all in! I felt like we saw so many great aspects of the park and I was so excited to explore at each stop. Besides the longer treks between Downtown Seattle and the National Park, I feel like we stopped 1-2 times per hour to see something new. Andreas provided lots of great facts and gave us plenty of freedom to explore. He also offered to take pictures of anyone who wanted them!! On our way back into town everyone was pretty beat, Andreas still communicated with us on where we would be stopping next as well as offering FABULOUS insights into Seattle itself and what to do next as a tourist, as well as great local eats. Thanks for spending the day with us Andreas!

My mom and I were in Seattle for a short amount of time in January, and tried the Premier 3-Hour…read moreSeattle City Tour. It was an incredible summary of so many great places. If you don't have much time, you can see more than just your hotel. If you have more time, this will give you ideas for places to return. Fantastic views, wonderful guide (thank you, Andres!); highly recommend!

I purchased a hop on/off bus tour of Seattle. My friend and I realized we needed to cancel it…read morebecause it wasn't going to work with our schedule. She canceled and was immediately refunded. I was not able to get refunded. I called the number on the website and no one answered and I was not able to leave a message. I then emailed then directly. When I got no response, I emailed again. Today, I tried to contact them again, and the phone number on their website doesn't connect to GreyLine. I never used the ticket and requested to be refunded within the hour of purchasing. Im still waiting to be refunded. This has been an awful experience. #graylinetours @graylinetours

I fly a lot. I've…read moreused the Gray Line bus a couple of times. They drop off at all of the major hotels downtown. I do not live in a major hotel downtown. I do, however, have an apartment just a few blocks from a major hotel downtown. For about $11, I can avoid loud, obnoxious assholes on the #194, stinky, drunken assholes on the #174, and shady, shifty assholes in taxis. Bargain! I'd give 'em five stars for door to door service.

Enjoyed the tour In Seattle! Will was funny and full of wonderful information.read more

Will was awesome! he was very informative knowing quite a lot of city history and trivia. He made…read morethe tour fun and interesting for all ages and he could really maneuver thru the Seattle streets in our giant comfy tour bus. Definitely recommend this tour and request Will as your guide.

I signed up for a corporate retreat and they arranged for a charter bus from Beeline Tours…read more Overall, I had a really great experience. The bus was supposed to pick us up at Sea-Tac airport, take us to a Safeway so we could go shopping, and then drop us off at North Cascades National Park. There is a special area at the airport for buses which I was not familiar with, but Beeline provided very detailed instructions on what to do. Our bus showed up early which was really awesome because my group was ready to go early. Also, I'm pretty sure they upgraded us to a nicer bus. We had about 25 people and they sent a huge bus so we could really spread out and not have to fill every seat. Our bus had little screens (I think you could play a DVD or something), plenty of room for luggage underneath, and a little bathroom! When we stopped at Safeway, I talked to our driver a little bit while we waited for everyone to get back. He was a super cool guy and he knew all about the park we were going to. He was also a great driver which made the ride pleasant. At the end of our retreat, we also had a nice bus and a wonderful driver on the ride back to the airport. I highly recommend Beeline Tours!

TLDR; DO NOT USE THIS COMPANY'S CHARTER BUS SERVICES UNLESS YOU'RE OKAY WITH BUSES IN A STATE OF…read moreNEGLECT, WANT TO RISK BEING STRANDED FOR HOURS DUE TO UNSAFE BUSINESS PRACTICES, AND GHOSTED WHEN YOU ASK FOR PARTIAL REIMBURSEMENT!! I only write one star reviews for businesses that go out of their way to have awful customer service or no integrity or pride in their service. This business did just that. On THREE separate occasions during three separate years, their charter buses have completely broken down on us in the middle of the long, annual 4+ hour drive from Seattle to eastern Washington, each time with 45+ high school students on board with us. We should have learned our lesson after the first two times, but budget limitations kept us coming back as they are definitely the cheapest charter bus service and we just kept giving them the benefit of the doubt. Well, not anymore. This last time the bus broke down, we were stranded on the side of the interstate for more than two hours. Was I surprised? NO, because as the chaperone of this particular trip, I noticed as soon as I boarded the charter bus at our pick up location that the CHECK ENGINE LIGHT WAS ON. I informed the driver and requested he call his manager to see if they could send another bus because I wasn't trying to deal with anything sus happening on this long, long overnight trip. However, the manager said that they wouldn't be sending a different bus and that it would be fine. Well, it was far from fine. After 2+ hours of waiting on the side of the road (the interior of the bus was extremely hot), everyone unloaded all the luggage and all of our supplies onto the new bus which took us to our destination only to find out that they had to transfer us to ANOTHER bus and go through the unloading and loading process again. Our itinerary for the trip was almost entirely ruined. Despite the circumstances we made the most of it, but then they had the audacity to say we needed to pay extra for the new driver!! And when I requested some sort of reimbursement for sending us off on a faulty bus despite me alerting them to the engine issue PRIOR TO LEAVING, they REFUSED and then ghosted us. They did not respond to ANY correspondence from my supervisor once I clearly had to get them involved. Terrible experience and really showed their true colors. Will go to extreme lengths to take your money, ask for more money, not repair their buses properly after years of them breaking down, not respect requests to properly inspect clear engine issues, send you broken buses to travel hundreds of miles in, and then ghost you when you ask for ANY sort of reimbursement??? Trash.

Had a WONDERFUL day today, got to sample the wares at three wineries and one distillery. That was…read moregreat, but aside from the wine and spirits, Elizabeth was a great tour guide. She was professional, knowledgeable, and personable. She was a careful driver, and her bus was comfortable and spacious. She provided wonderful snacks, and had awesome descriptions along the way. Couldn't have wanted a better day! HIGHLY recommend her tour. BONUS, and what sets her apart from any other tours, she picks you up and drops you off at HOME! No driving to or from the start of her tour route!

We very much enjoyed our trip from Olympia to Ellensburg for Thanksgiving. The driver, Matt was…read moreoutstanding in safe driving and in communication. This is our 3rd successful trip and booked with Flix.

I will never use Dungeness line again. Paid $81.50 with transaction still pending and tried to…read morecancel. They said no. The Strait Shot is a much better deal at $10.00 anyway. Once you get off the ferry just take an Uber to Seatac. MTRWESTERN sucks big time!

Very special thanks to Presidential for taking terrific care of guests at my semi annual trip to…read moreWillamette Valley! group travel is much easier with Presidential Transpo at the wheel.

Presidential Transport is top notch. They are professional, timely, and have a super friendly…read morestaff. They have a wide variety of transportation options and are great at creative logistics. We have been using PT for our art walk to increase accessibility across this free public neighborhood event. The party bus has been a super popular (and very FUN!) way to get around town during our event. We are even thinking of adding karaoke next month! (the has a tv screen and sound system) Highly recommend !

Hop on hop off service is a great idea but the frequency of the trolley running needs to be more…read more We used this service but once we hopped off, the next trolley would take over 40 minutes. Wasted a lot of time waiting for the trolley - ended up walking quite a bit instead. Not worth the wait in my opinion unless you have a full day to spend waiting for the trolley.

STOP WARNING!! 7-12-2015 Don't buy before you read this…read more When we're traveling we use the Hop-on-Hop off tour buses like the double deckers and trolley's system when visiting. But this experience here with Emerald City Tour has been a disaster. This owner needs to get out and see how it's really done in other major tourist cities. They don't have no idea how to operate this business. First of all there is no schedule, no time table when the next trolly will be back, they put this lame sign at the curbside at each of there drop off points (picture submitted) and states that they will return every 40 minutes. What the hell does that mean when you come out from doing your shopping. When was the Trolly here last? 5-10 or 40 minutes ago or did I just miss it? No one present there just that lame sign, and to get any feed back just speak to the sign and you get the same response from the Trolley operators. So you wait, wait and wait! Don't bother with the phone number that's available they just forward you to an email. I waited more than an hour and a half not on one occasion but twice. Then I finally took a taxi to another drop off point thinking ok stay close not to lose sight of the trolley. After, an hour and twenty minutes I emailed. They responded that they weren't going to that drop off point because of the baseball game near the stadium not at the stadium ( game was over 3 hrs. Earlier) they had no clue, the next email I received is that they would be there within the hour. I took another taxi. This outfit took me for $84 and made it to ONLY three stops. Oh! I mention that an eraser board and a sharpe might be helpful. I suggested that maybe that once the trolly has made a drop off that they could hand write the time when the next trolly arrives. I got this look as if I confused them, and I simplified it and told them that a "chalk board" would be handy, then they got it, one attended thought that it was a good idea, and seriously said that he would mention it to his boss WOW! Relay this post to your boss, get to SF and stay on there Hop-on-hop off for the duration of the trip and your revenue will substantially increase. That's a TIP that I'm passing on to you and that cost me which in return its free to you. Other passengers agreed because we all had similar accounts. I set up a Uber account and basically used there Hop-on-hop route and found that eliminated about six of there attraction, because you walk shop and walk shop and there you are you walk right pass those idiot signs. I made less than 12 stops (3days) with Uber and cost me less than $84 and found that uber was there within five minutes each and ever time amazing system (less than 5 $$$$ a stop). Take your money else where, this outfit doesn't deserve to be in business, they should be ashamed.

This experience was very fun because my tour guide, Mike was very humorous and knowledgeable and…read moretaught me a lot about Seattle and gave facts that were very interesting and informative. I really enjoyed his storytelling. I recommend it next time your in Seattle as it is an amazing place and fun experience. Mike is an awesome and great tour guide. Katya.

The tour was fantastic and very informative. As a visitor, I had subscribed to many stereotypical…read moreideas re: Seattle, mainly just coffee, and was happy to "get to know her better" and find out the interesting real-deal tidbits. Our tour guide (Dave!) was terrific and made it even more enjoyable with his delivery and choice of info he shared. Residents and tourists would both benefit from checking into this gem in their backyard for the fun facts. We wound our way through many of the underground passageways and were appreciative of the historical photos and items. The in-sidewalk installations of prisms from above and below viewpoints was fascinating. Be prepared to walk along various types of roadway surfaces, as well as navigate multiple flights of stairs.