Talk about being ungrateful, rude and getting mad at the other half for wanting to get me a phone…read morecase, from Mobile Plus, hehe. I was busy shopping at the Grand Century Mall for Asian products and my other half sends me a text to come to Mobile Plus, I didn't reply because I didn't need a phone case, was waiting for the one I ordered on Amazon one. hehe. Now I am very grateful, (sorry to my other half) I found a very nice phone case for only $9.99, for my new Iphone 17 plus, also camera protector, and Iphone watch band. The staff was super awesome and nice to even change them for me. What a nice suprise to visit Mobile Plus. Mobile Plus got huge selections of accessories for your electronic device, they get pretty busy! They do repairs also, I think they take phone payments as I saw a customer paying for cell phone bill, and also they sale used unlocked Iphones. Located at the Grand Century Mall, the business is a Gem. I am super happy that I got all of this, at a shop I did not plan on visiting and super cheap too. I need to protect my IPhone, what a relief.

Very disappointed with this SCAM cell phone seller. We bought a phone and asked several times if…read moreit's unlocked for all carriers. The employee ensures it does. We ended up returning the phone because our sim is not working. He then tells me, it doesn't work on Walmart SIM cards. Then charges a FEE for return. Bad business

I called Phone Hut Repair on Jan. 23rd and got a quote of $320 to repair my phones broken front…read morescreen and back glass. I asked if I could be provided a quote via text or email so I could provide the quote to my insurance for approval and they said yes I'll text it to you...I did not receive any text. The next day Jan. 24th I went in person and apparently he remembered my device and said he sent me a text I mentioned I did not receive anything. He took my name and phone number and stated I'll send you a text with the quote in 15 minutes. Yet again I have not received any quote so I'm unable to provide my insurance with it and continue my claim. The repair cost would have been paid out of my pocket and I would have been reimbursed. They would not have to deal with my insurance so I'm not sure why they lied to me twice and didn't want to provide a quote. Oh well taking my business elsewhere.

Raj is fantastic guy and super friendly, gave a fair price to my phone repair & fixed it very…read moreprofessionally. Thank you! Very recommend

This review is long overdue, but Serkan is a wizard! My son's laptop wouldn't charge anymore due to…read morea loose USB-C port. He repaired it but it failed once again. He graciously took it back after finding out it was a faulty replacement part and its been working flawlessly ever since! My Samsung ZFlip 5 foldable screen also took a crap at the same time, and Serkan was well aware of the problem as a common issue, so he was able to replace it with a new screen, which was very costly. Very happy with his work and his customer service. His prices are very reasonable as well. I wouldn't hesitate to recommend him if you're in the South Bay and need one of your devices repaired! Parking is tricky. Just FYI.

My wife's laptop was coming apart from the hinges due to a drop when she used it for her classes…read more Anyways, I was turned down by a lot of other companies, Serkan reached out and offered to help with a free consultation. He diagnosed the problem and gave a reasonable price for the repair. He was very communicative when it came to scheduling and updates of the repair. It took some time due to shipping but now we are able to use the laptop again without fear of it falling apart. Would recommend.

Quick and accurate service, with reasonable price and convenient location. What more can you ask…read morefor!

McDreamy for your phones. Wonderful quick and easy, friendly, and knowledgeable service I was happy…read moreto come across from the recent bubbly walk. Highlights: - Screen protector fix: I had one from ATT that was supposed to be a buy 1 time then warranted after that which turned out not to be the case. :-( Much rather come here for less and better service! - Staff: he sympathized with my frustration and told me glass protectors are the way to go. I was annoyed the screen protector shattered so easily on the bottom, but he said that's good cause it means it didn't do that to my screen which made me feel better. - Swiftness: no wait and was in and out in just a few minutes and the screen was put on perfectly. Saved me so much time. Lowlights: - Might be hard to find as it's inset in a row of stores off the Main Street Loved to get my phone taken care of so easily. Highly recommend!

I ordered and paid for atablet from Metro on 2/1/2024 for my sons bday. I never received it ,…read morecalled them they had sent it to my old mailing address which I hadn't used in 9 mths. I called and they issued another one. Again they sent it to my previous mailing address and they starting charging me forr service. I called them practically everyday. They reimburse me for the service but not the tablet. I talked to supervisors they said they would reimburse me . 2 months later I cancelled my service and switch to another carrier. Since my son was on my account. .I asked if they could they credit my son's account for the tablet . They told me no. I then was going to pay my son's bill they wanted to charge me up to $10 to pay for my son's service. I hung up on them. I am disabled in a wheelchair. They kept my money, no tablet and I switched carriers . I will never use Metro again

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

I went from a broken screen that affected the overall performance of my phone, but the screen is…read moreworking perfectly fine now and with great high quality, the whole process was ~15 minutes and with a reasonable price.

The experience was great with good customer service and communication and fast serviceread more

I've been a Verizon customer for almost 10 years and have visited many Verizon stores in San Jose…read moreover the years. Today my wife and I came to the Verizon store at 1150 S King Rd #10 to upgrade her phone. We only waited about 10 minutes before Jonathan helped us. He is a very young employee, but I was truly impressed by his professionalism, knowledge, and dedication. He explained everything clearly and made sure we received the best promotion available. Jonathan even skipped his lunch break to help us and make sure everything was perfect. In my 10 years with Verizon, this was one of the best customer service experiences I've ever had. Thank you Jonathan for the excellent 5-star service! Toan Pham

Came here to get service on a new phone. Alex helped me almost immediately after walking in. He…read morehelped me lower my monthly bill by more than half the price compared to my previous carrier, Metro, while keeping the same if not better features (unlimited 5g, intl calling etc). Definitely recommend checking this location out and asking for him. 5 stars all around and would definitely recommend a friend.

I was a T-Mobile customer for over ten years. Went in to see what kind of deal they could give on…read moresome new phones and all they did was try to sell me a bunch of BS. We left and went to Verizon and got four new iPhone 17's and a cheaper monthly bill. Glad I checked. T mobile needs to learn how to keep their customers.

The customer service was great and fairly quick but parking is terrible. We arrived just before…read morethey opened @ 10 am on a Monday and there was absolutely no available parking directly near the entrance! We had to park on the opposite side of the building. I'm 100% sure the customers from the breakfast restaurant are parking in front of the T-Mobile store. There were only 2 customers besides us inside the store. Those spots should be designated for T-Mobile customers only!