David and staff are running a revamped store here! Updated and newly remodeled, lots of new…read moreproducts ranging from collectibles to gaming accessories. Walking into this store makes you almost forget the area that you're in. Go in and pre order your new games and POP figures for all you collectors!

Very bad customer service. Fiancé is a collector and when we asked to return a figure due to slight…read moreimperfection we bought at a previous location a few hours prior, to be able to purchase one from them instead the cashier told us no. As if they make money off mf commission. We also planned to spend $$ there on another figure but his asshole attitude fucked it all up. Since when can't we return / exchange a figurine unopened with a receipt from another location? Seriously look into your crappy workers because that's bullshit. I'll add photos of the slight imperfections that he REFUSED to let us return.

Excellent work done here! I paid over $300 for the OE screen. I could have opted for a cheaper…read morescreen at half the cost which I had done prior at another vendor. Huge mistake! Mr.phone fix did great work & they were quick about it too. The tech even brought me my phone, turned it on and tested it to give me piece of mind. Highly recommended to fix your phone!

Shout out to Dylan for great service and a friendly welcoming and Antonio for the repair which…read moretransformed my damage (it was ran over) S24+ to looking brand new! The pricing is competitive and i will be for sures making this the go to place for electronic repairs. They were fast and its neat that they are next to the mall so you can walk around or go across the street to starbucks while you wait. They took maybe at most 50 mins for my repair.

Amazing customer service very helpful representative they always help make sure my questions are…read moreanswered !

From the owner: Switch today & enjoy America's largest 5G network.read more

After reading all the reviews I see nothing has changed.. Carla Lopez the so called manager at…read morespectrum 415 W Loop 1604 S Suite 109 San Antonio Tx. 78245 was the MOST unprofessional person in the building. Her coworkers were more professional than her. As we are already waiting she is in the back doing a bunch of nothing and when she decides to surface instead of asking her teammates who is next she flocks to the next man in there and starts flirting with him jumping in front of ALLLLL the people waiting including myself. One customer ask her what is happening. She points and tell her im next. She doesnt care. I stand up and tell her im next and she should not have went out of order, she tells me she can refuse my service and goes to the next man of course and starts helping him. I am sure Spectrum does not know you are representing them this way. I will definitely be leaving reviews in all platforms changing my service and hoping corporate sees this and train "MANAGMENT" better because my experience was definitely poor and not from the workers but so called "MANAGEMENT". I walked up to the counter at the next avaliable rep and he told me he had an appt waiting, the customer that was waiting told him to help me first. Even the other customer knew they were wrong. Good customer service is hard to find. Looks like spectrum is hiring anybody. Carla Lopez would not even own her mistake, she just threatened to refuse customers service. Worst experience ever!!! At minimum MAanagement needs to be retrained because I definitely had PISS POOR SERVICE TODAY!!!

Customer service 0/10. I wish I could slap the bihhh that…read morehung up in my face. How you hang up on me bc YOU won't honor the warranty or give me a credit. Canceled my service immediately. Do NOT BUY THE XUMO STREAMING BOX. DO NOT !!!!!

An 88 years old all Spanish speaking man came in this morning because his phone fell in the water…read moreand needed a new one. He had to buy a new phone and on top of that an activation fee and a very pricey monthly fee. I am not sure if the person knew what she was doing taking advantage of an elderly person like that or if she asked or just wanted to make a sale for the day. I think she could have asked him what carrier he was with and said maybe you have insurance and its covered. Instead she was very quick to make the sale not realizing she didn't explain he wasn't going to have the same number. When he came back to return it or see if there would be a way to get his number back. Things escalated very quickly as to calling SAPD. Why because she didn't do her JOB and explain it would be a new number. So call SAPD to arrest an 88 year man because he wants his money back. REALLY I seriously think Cricket should educate their employees how to handle different situations not just call SAPD on an 88 year old man. That wasn't given all the information before he was taken for his money. YOU HAVE ONE F***ken job learn how to do it. Thank you for reading

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our San Antonio store today.