Daniel was great! He helped is out and chuckled at our craziness. He explained things to my mom and…read moreshe is satisfied. So great experience overall.

I arrived to deal with a phone issue that couldn't be resolved over the phone. I check in, it's…read morevery busy. I see a Verizon rep (got his name Nick) dealing with a very rude, negative, impossible customer who wanted to go in circles. She had already been there over an hour. Nick maintained far more politeness and patience than could have been expected, don't know how he did it. Sara was quickly moving through customers, multitasking between them, making sure everyone was getting taken care of. These are two above and beyond people. I left the store 40 min past closing time as they were still giving the last customers what they needed.

Incredibly fast service at a fair price! My phone got wet, because I'm an idiot, then got locked…read morein a reboot cycle doom loop. He fixed my phone while I had breakfast next door. Absolutely life and sanity savior!

Awesome service. Quick turnaround. Installed my screen protector as well. Best dudes in townread more

Great place to buy a pre-paid phone without the hassle of a contract but with the same great Sprint…read moreservice. The staff is very friendly they all speak Spanish and the place is always rocking with good music. Very pleasant shopping experience. Plus they do not charge an extra fee for paying your bill...$55 means $55. These guys are awesome!!

I must say that out of all the Boost Mobile dealers in mid city this one takes the cake for "Best…read moreCostumer Service!!" you are greeted before you even finish walking in the store by like five different reps! The guys are very knowledgeable about their products and are willing to go the extra mile to make sure every costumer leaves happy and come back! I really suggest that if you're in the area check them out they have great deals and are always ready to help you! Most importantly the place is clean and they always have the music playing so while you wait, you're jamming! :-)

Cracked iPhone screen? Water damage?? I have been here on two Occasions and on both, this place has…read moreimpressed me!!! The first time my boyfriend cracked his IPhone 6 screen, the tech fixed it in 10-20 minutes as promised and the price was $99+tax. The next time I went and my iPhone 6 had major screen damage and I believe the motherboard was compromised! Once again, the tech came through and fixed her for 99 bucks in 10 minutes!!! I cannot say enough how I appreciate this place because it's closer than Metairie and his prices are hands down the lowest! His motto "everything is repairable" which provides a sense of comfort when your lifeline is damaged.

I would never go here again!…read more Went to have a screen repaired on my laptop. About a week went by and when I returned the screen was repaired but my hard drive was missing from the computer. They claimed they did not touch the hard drive however, when I brought it in for repair the hard drive was intact. Hell, I don't even know how to remove a hard drive nor have I ever done so on my computer. I can only hope these people were not able to crack my passwords and start stealing my data. But there are other REPUTABLE places in the area, deal with them! Not, I repeat, not RIVER WIRELESS. WORST DECISION I COULD HAVE EVER MADE. Best, believe I am filing a police report and trying to hold them responsible. Again, AVOID!

After a couple tries to set up an appointment, today we stopped by to try our luck to see if the…read morestore was open. The store was open and even though it was approaching closing time we did get the attention needed and were able to complete our business. Much appreciation to the staff for seeing this through.

Gayle and I recently took my Son David to New Orleans for a special trip. He was thrilled, even…read morewith our late arrival in NOLA. As we settled in, a "crisis" arose as he couldn't find his cell phone. Both he and his Mom were convinced that his trip would be "ruined" without a phone, so the next morning I did 2 things: 1. Called the Airport to see if we could contact the cab driver in case he left it there. MSY has a neat tracking system that allows the specific cab to be located and contacted. 2. Schlepped down to the AT&T store to buy him a new phone. In the end, the cab driver did have David's phone, which we retrieved in the early afternoon without really impacting our trip. But before that happened: - The guy working at the AT&T store did a great job in getting him a phone (after a couple rounds of security confirmation with David's Mom on the line). - The same guy reversed the entire transaction after the lost phone was found. And in a good natured manner, of which we profusely thanked him and apologized for all the trouble he went through. During our time at the AT&T store, we also made the acquaintance of Alan Minor, also known as Skizm. He's a local artist who sells his wall art at the fence (water side) at Jackson Square. David not only purchased a water color piece later, but we got a lot of good food and entertainment recommendations for being at the right place as the right time.

Every time I'm here the service is quick, and the staff is friendly and helpful…read more Today I needed to switch out one of my remotes. I checked in on the self service kiosk, someone came over to ask what I needed, and she gave me a new remote lickety split. I was on my way in about 5 minutes. I feel like the folks here recognize that our time is valuable and that a smile goes a long way.

Great customer service, easy parking and open on Saturdays! No appointment required! They handled…read moremy cancellation with ease and handled my friend's equipment upgrade smoothly too.

I visited AT&T Gentilly Location. I received a Warm Welcome and The Representative, Cory is…read moreInarguably, Highly Skilled in Customer Service! Cory wasted No time, in Resolving My Phone Issues, Totally Consummate!

I was given a Gold treatment, I'm vey pleased to with service check them out beats going down town…read moredealing with that traffic

I have been a customer of T-Mobile for 19 years the prices just keep going up no real incentives…read morefor long term customers.

This is not a real T-Mobile Store!!!!!! Its an "Authorized Retailer." Beware - the staff there will…read morenot tell you that because they want your commission!!! My phone was broken and they tried to tell me there was no way for me to buy a new phone without adding a new line. That is false! You just need to go to a real (corporate) T-Mobile Store - there is one on Carolton. This was easily the worst customer service I've ever had. I walked in and stated clearly - I need to buy a phone today, I don't need anything else. She could have just told me I needed to go to a corporate store for that issue. Instead, she made me wait there for 30 minutes, assuring me that its impossible to buy a phone without adding a new line. Obviously that is not true, people's phones break or get stolen all the time, they just buy new phones. Eventually after speaking to her manager, Jonathan, he explained they get paid on commission - no wonder she didn't want to redirect me to the right location!! Anyway once I called a family member and she spoke to real T-Mobile customer service, we realized this is a fake T-Mobile Store and that is why there are limited options. When I said that, the staff member who was supposed to help me became very nasty and rude. Extremely unprofessional. She had no sense of customer service or even human decency. I didn't have a phone to call anyone or look anything up. She basically just said I was shit out of luck. She wouldn't even give me the phone number for the real T-Mobile Store so I could call and see what time they were open until. When I asked her her name, she refused to give it to me (.... not professional at all!!!). All I can say is she had hair that was dyed bright red. Her coworkers on service were Jonathan (a manager) and Joanna, and both were equally as unhelpful as this girl with the bright red hair. Don't come here if you want a phone!!! They are no help and do not deserve your commission. I hope the manager reads this and the girl with the red hair gets fired.

Verizon sold me internet (which is the worse service I've ever had) by door to door salesman…read more because im 55 years old he said the 55$ price would be 35$/month and because I'm on disability it would be free for first 6 months then 35$. I sent them my debit card that my monthly SSDI money is deposited on and I sent them the paperwork with my name and all info from social security office and they will not stop charging me 55$/months I can't get anyone to change it or refund. they are scamers and false advertisers. I'd love to file a class action lawsuit against them. last year my wife paid for the newest 2024 iPad Pro and they sent her a 2023 older model and will not refund or take a return or just switch out for the one she paid for. all illegal and nothing can be done without taking them to court which is not worth it for these two things alone. if Verizon has ripped anyone else off and would like to file lawsuit, it's only worth it to file a class action which takes a minimum of 6 cases or maybe it's 10. its not many people but it the only way to suit for millions of dollars. My name is Scott Coates. FB messenger is best way to contact. I'm the Scott with construction hard hat with 5 other workers all of us standing on scooters in china town SF ,CA.

We drove all the way out to this location just to have terrible service. We were told to dial a…read morenumber to solve our issue "they don't do it in store." Dialed the number and it was disconnected. Zero stars.

The staff here is 5 stars. I came in recently to switch our family's service over from Verizon…read more(seriously the worst out there... avoid!) and it was easy. The iPhone 17 was coming out three days later, so they started the account for me and then walked me through what I'd need to have a seamless pick-up on Friday. Only problem was that to set up my account, T-Mobile's (unfortunate) policy is to text your number, which for me was my temporary number, so impossible to do this w/o a new phone. I know I'm not the only one out there keeping their original number when switching over so they should have email authorization too (note for TMobile HQ). There was a line at opening time, but the store manager (lady who has worked there twenty years) made sure to check in with all of us in line and worked through that line quickly. While I'm not 100% in love with T Mobile, it's pretty much the most affordable out there and switching over from another company gets you a new phone, so cool. And the staff here make this location most desirable because the two women that helped us were both there over 5 years.

Worst t-mobile i have been to. Awful customer service. Left me stranded in Nola with no phone after…read moremy phone was stolen.