A few weeks ago I went into the T-MOBILE in Elmwood & made the switch from AT&T. I had Exceptional…read moreservice by Brendon Porche and thought everyone should know how much he genuinely cares about his customers. No matter what it takes or how much time it takes he goes above & beyond to make it happen. Today I went in bcuz I had some things that went wrong on T-MOBILE's end of the deal and yet again this gentleman went above & beyond. And all while helping other customers. I really do hope this company knows what a great & rare employee they have! Everything was resolved!

The T Mobile experience from years ago is not the experience now. They are now at least at this…read morestore- false promoters. Sell you get you sold and move on. They say free phones and then they charge you monthly for them. The phones feel used. One of our phones half works. When we go to the store the salesman who made his commission goes stage left. If we change carriers, we are the ones who will be inconvenienced- not them. This is the only negative review I've ever done. We as consumers settle. We are cheated and lied to. Personally, I'm over it!

Carolyn helped me transfer my old phone to the new one. She was patient, knowledgeable and…read morefriendly. Every time I go to this AT&T store, everyone is very helpful, friendly and they wait on you quickly.

Thank you guys! Great job installing my screen protector! Much love! So grateful! You guys took…read moregreat care of me!

Gabe was awesome, fast and friendly.. He was able to help me with a Tmobile product in which the…read moreguy in Tmobile had no knowledge smh... Thanks Gabe!!! Your the best

Experience was amazing very helpful and genuine workers took their time to educate and help…read morecustomers! Wesley and Gabriel ( hope I did it right) were knowledgeable and made the experience of having a broken phone and fix it made it felt like a breeze. Made my day less stressful and it felt nice talking to genuine people that took their time and effort to do a phenomenal job. Highly recommended their knowledge and expertise!!!!

I cannot believe that I was here for almost an hour. Remy was friendly, very helpful and knowledge…read moreas he tried to solve my issue with my watch and answered all my questions as I tried to decide what my next phone should be.

I would like to leave a review for the Verizon employee Vaughn that guided me through receiving my…read morenew phone yesterday. He was extremely helpful and personable. He stayed with me through the whole process of getting my phone transferred to a new plan while also transferring my old phone information to my new phone, which was a very long process! I'm grateful for his help and great customer service.

I have been a customer of T-Mobile for 19 years the prices just keep going up no real incentives…read morefor long term customers.

This is not a real T-Mobile Store!!!!!! Its an "Authorized Retailer." Beware - the staff there will…read morenot tell you that because they want your commission!!! My phone was broken and they tried to tell me there was no way for me to buy a new phone without adding a new line. That is false! You just need to go to a real (corporate) T-Mobile Store - there is one on Carolton. This was easily the worst customer service I've ever had. I walked in and stated clearly - I need to buy a phone today, I don't need anything else. She could have just told me I needed to go to a corporate store for that issue. Instead, she made me wait there for 30 minutes, assuring me that its impossible to buy a phone without adding a new line. Obviously that is not true, people's phones break or get stolen all the time, they just buy new phones. Eventually after speaking to her manager, Jonathan, he explained they get paid on commission - no wonder she didn't want to redirect me to the right location!! Anyway once I called a family member and she spoke to real T-Mobile customer service, we realized this is a fake T-Mobile Store and that is why there are limited options. When I said that, the staff member who was supposed to help me became very nasty and rude. Extremely unprofessional. She had no sense of customer service or even human decency. I didn't have a phone to call anyone or look anything up. She basically just said I was shit out of luck. She wouldn't even give me the phone number for the real T-Mobile Store so I could call and see what time they were open until. When I asked her her name, she refused to give it to me (.... not professional at all!!!). All I can say is she had hair that was dyed bright red. Her coworkers on service were Jonathan (a manager) and Joanna, and both were equally as unhelpful as this girl with the bright red hair. Don't come here if you want a phone!!! They are no help and do not deserve your commission. I hope the manager reads this and the girl with the red hair gets fired.

Easy & simple transactions happen all the time, but when you REALLY find out about a business, is…read morewhen some problem arises, and how they handle it. Here's what happened; I bought a battery operated tool that came with a battery and charger, but the battery was dead. We all assumed it just needed to be charged up, but when I got home the battery would not take a charge. I sent a text to Pawn Depot, explaining the situation, and that I was unhappy about it, and thought some minor consideration should be forthcoming. To complicate matters I live about 150 miles from this store, so I couldn't easily stop in. Lo & Behold, I received a phone call from the store manager just a few hours later, and they offered to buy me a replacement battery from Amazon, and have it sent to my home. This is above & beyond what I expected, and shows how much they care for their customers, and making sure the customer is happy. I have nothing but respect for Pawn Depot in LaPlace, and highly recommend them...they'll treat you right!

My wedding flowers were absolutely beautiful! The service exceeded my expectations, setup was…read moresmooth and worry free and pricing was great for what I ordered. Would highly recommend!

10/10 the service was amazing. The ladies helped me figure out what I wanted to do for my bouquet…read more They picked out some beautiful flowers for me. Very welcoming and very helpful