Over all the store is clean and employees are on top of it but over all except for one employee,…read moremiguel "Miggy" very unprofessional obviously just wanted to make his quota sales that day he forgot to respond to me to let me know when the new product would arrive which they didn't have at the time so I had to get a more expensive one for the meantime but was going to get Re-compensated later any way he even gave me his number to communicate with him which I did mf read it and ignored me so I had to go down to the store to find out myself and luckily a gentleman helped me forgot his name but he just moved from Nevada to La real Big help ! Thank you to him ! Miggy get it together

Switched plan from one company to this. Was told we qualify for this program even if someone…read moredoesn't have good credit or social. I needed to activate 2 phones that were shipped in as well. I had been without a phone for 5 days. Upon being helped we were told if we didn't have an account number from T-Mobile they couldn't help us. She later asked for Social Security number which I told her my previous company said I didn't need to provide one or have good credit for this promotion. She replied with "oh Ok" . She asked for ID and after a few minutes, returned back the ID and said that the last name did not match the account so we had to go home call customer service to update our last name and then go back into the store. When we call customer service they said the representative from store had to call customer service herself to verify that the person in front of her was the one making the account changes. Customer service advised we go to a t mobile store with expertise experience which I did. When I went in and explained everything she said they always get complaints from this store, she also said the lady from this century location could've asked for a second identification method which proved the first name matched and the last name was different (proving it was the same person). All of this was just so messy and it caused frustration over the last name. I was sent home with instructions to call customer service only for customer service to tell me this could've easily been done IN STORE. Caused me a third drive to a different location that had competent workers. PS. The account number she was asking for in the beginning?? she could've easily said it was the temporary phone numbers of the lines I was activating. -- although I didn't get a name, I can describe her as short Latina with round glasses. There was another way taller lady with glasses, it wasn't the taller gal unfortunately I didn't get a name.

was welcomed by a young handsome gentleman by the name of David…read more He greeted me and was very freindly he made the expirence remarkable. Only thing i have in doubt is i DID NOT GET A HOLD OF HIS PHONE NUMBER;)

From the owner: Inglewood Premier Mobile Repair Service read more

I had such a great experience with a Spectrum store specialist Zarria.She helped fix an issue that…read morestarted when I signed up through a salesman at a Ralph's market that told me he can get my current internet bill down to $70. The new equipment had been sent to my neighbor's house. The salesman from the market said he accidentally sent it to that address but could fix it as soon as I turned in my old equipment to an ups store. It was a big confusion . I had been stressed trying to get it resolved. Zarria was patient, professional, and really took the time to explain everything clearly. Most importantly, she actually fixed the problem quickly and made the whole process so easy. You can tell she genuinely cares about helping customers, and that made a huge difference. If you are a current spectrum internet customer go in the store not the salesperson at a market to get promotions. Thank you for turning a frustrating situation into a positive experience. Excellent customer service like this is hard to find!

De'Sean really took care of me at Spectrum!! Very knowledgeable and didn't make feel crazy because…read moreI was tired from and he explained everything so well!! You would have thought I never heard of WiFi lol. It is a busy store so have patience when you go in. A nice customer told me to sign in and you can see your name on the screen in the store, so you don't have to ask what number you are in line. Thanks De'Sean for your amazing customer service!

CORRECTION: 1) The $20/mo is now $35/mo. :^(…read more2) Customer service is still in the states. :^) 1) No more insufferable ads :^) 2) The upload limitation might be fixed? 3) They still hang up on you if they can't answer a question. :^( 4) There are charming CC reps online in America. :^) BAD NEWS: Consumer Cellular CRIPPLED my "Unlimited" Data Plan down to 0.03 MB (30kB) when my total download exceeded 50GB. The "SmartFlex" does not upgrade* to a higher bandwidth. There is no higher bandwidth. The crippled bandwidth is so low that a webpage will NOT LOAD with either 5G+ or LTE+!!! CC refuses to restore the bandwidth until the end of the current billing cycle, which ended last week(?)! So my data download is blocked for a total of 6 weeks, in my case. BTW, the excessive usage (50GB) was my own fault for using Cellular Data when I thought I was on WiFi. :^/ But sill, there was no Consumer Cellular fix or upgrade to restore Data service at any price. If a family member needs emergency information from the internet while out driving, (e.g. a hospital number, a tow-truck number, etc) they would be Out of Luck. *BTW, there is a $10 sur-charge for each "SmartFlex" bandwidth upgrade, in addition to the added monthly charge. THIS IS A HIDDEN CHARGE!! (i.e. not widely advertised). ======================================================== ORIGINAL Review: ======================================================== On the up side, 1) Its cheap: $20/mo. 2) Customer Service is in the States. On the down side, you get what you pay for: 1) Must listen to insufferable audio ads while on hold. 2) Their service cannot upload videos of 1MB via text. 3) Their 'well spoken' customer service refused to allow me to register a complaint about either of the above (neither 1 nor 2), then cut me off. 4) When I called back, I learned that customer service was not available after 6:00 PM on Saturday. I decided this is reasonable for an All American customer service. - Cheers

Run as fast as you can the other way. We switched to save about 1/3 of what we were paying AT&T…read more You get what you pay for, it was the most horrible utility experience I have ever had. From the beginning when it took almost two hours to switch over by phone, to continual service and billing issues, to every.single.CSR telling me something different. The original CSR who switched us over (read: salesperson, since they must work on commission) flat out lied to me. I asked three times if we would be getting 50GB FOR EACH LINE. She told me yes all three times, on speaker, so my husband heard it, I didn't imagine it. It turns out to be 50GB for both lines, and the only way to get that for each line is for there to be two accounts, that is their top "unlimited" data plan. And oh! If you run out of data? They turn off your hotspot. You have to call to get it turned back on and pay for additional data for the rest of the billing period if you need it, there is no "slow" data for hotspot. Yes, the signal is the same as AT&T. But the ongoing issues with data usage and inconsistent customer service were absolutely not worth the savings. We switched to T-Mobile after two months, got new free phones, 50GB hotspot data EACH LINE. and are paying about $15 less a month than we were with AT&T. And an additional PSA: If you switch to CC from AT&T and import your number from AT&T, and you decide to switch from CC to another carrier, you have to get your number ported from AT&T, not CC, which can't be done over the phone. You have to go in to the new carrier's brick and mortar to get them to do that. PLUS if you don't switch out on the exact day of your billing cycle's end, you will get charged for the entire coming month, even if it is only one day. They do not pro-rate charges, at all. We tried to leave several days before the cycle ended and couldn't due to the above porting issue. Had to find a time when both of us could go to the closest T-Mobile store (a half hour away). That was 3 days after our CC cycle ended, for which we are paying @$80. For three days of cell service. Don't use Consumer Cellular.

my 13 pro max screen went white and they only charged me $80 for a new screen and it woulda been…read more$10 for a brighter screen but i have sensitive eyes so i quickly settled for the cheaper screen and it's been lovely, my head doesn't hurt as it did wit the bright screen. i walked in , got my consultation and invoice within a minute. i went down the street to charlies chicken for some food and by time i pulled back into this parking lot for my phone, they were calling my friend's phone to lmk it was ready! 10/10! Ang other spot woulda charged me $150/200 MINIMUM dhs.

From the owner: Welcome to South Central Wireless Your one stop shop, We repair all type of phones, Tablets,…read moreComputers and gaming consoles. We also are a payment center for most pre-paid companies and also activations with simple, att , tmobile, verizon and many many more

I was in the Crenshaw Imperial Inglewood store yesterday. I was so very happy with the extra…read moreservice I received from Luis. He let me use his lap top and phone to communicate with ordering a replacement phone. My cell fell in the water so without Luis help I would not have completed my order! I have ALWAYS received excellent service from this Inglewood ATT store. Sharon

Went on a Saturday morning. Luis hosted the store by himself. Kind, considerate, knowledgeable and…read moreefficient. Able to multitask and bilingual. Excellent service!

I took my phone to fast cellular to get the screen replaced they did it with care and fairly…read morecheap. Good customer service and very quick turnaround. Thank you.

I came in for a screen repair and was quoted $49 before any work began. I confirmed the price. Work…read morestarted. After waiting an hour and a half, I was told the price had changed to $89. No call during the wait, no warning, no authorization from me. They had installed a higher quality screen -- described as a technician error. I explicitly could not afford this. That is why I agreed to the $49 option in the first place. I did not request an upgrade. I did not authorize a price change. When I declined, I was asked to either wait longer while they reinstalled the original screen or return the next day. I had already waited 90 minutes and had neither the time nor the money for options I never agreed to. The final amount charged was $22. If this was genuinely an accident, the resolution would have been immediate and the original $49 honored without negotiation. Confirm your price in writing before leaving your device here.

One of my lenses on my phone camera broke and I couldn't justify buying a new phone even though it…read morereally affected how I could take pictures and videos. They fixed my camera and for an affordable price! I thought my camera would just be better than it was broken but the work was done so well it was as if I bought a new phone! Decided to get a new phone case as well and was glad I chose this place as a one stop shop. My mom's iPad was acting up and I suggested taking it here as well and work was just as great for her too. She texted me after the work was done "I'm so happy". Will definitely be back with any device issues I have in the future.

Pretty amateur shop. I took in for a motherboard repair and they took 2 weeks to finally say the…read morephone doesn't work. And didnt refund my money. I took it to another shop and they fixed it same day. The chiara complained about previous repairs being done to the phone citing that being the reason for failure, while the new shop confirmed that my repairs were adequate and the problems were elsewhere on the board. Amateur, and shady. 2 weeks to return my phone broken, kept my money and citing incorrect issues. Two stars instead of one because I'm sure they're okay for a simple fix like a screen replacement.

Accidentally hit a total system reset on my cell which basically rendered my phone useless. Came in…read moreexpecting a chaotic nightmare with tlling lines, etc. Luckily I walked right in and was greeted by Rosie, whose level of experience and expertise was on full display. She knew exactly what had to be done, whom to contact, and how the situation would be resolved. Needless to say, she put my mind at ease, as well as any preconceived notions of cost or expense. And so with a reasonable investment of time, I left there in good hands and with full confidence that my cell would be back up and running. Rosie was without a doubt the CSA, or Customer Service All Star of this experience.

From the owner: Switch today & enjoy America's largest 5G network.read more