Fast service. low cost compared to other places I tried. Very professional staff. Got high quote…read morefrom 3 other places to have my phone screen fixed.

Great service and super fast on repairing the phone! Love how honest they are with their customers.read more

All great, service, price and turnaround, I'll be back no doubt and appreciate their Streight talk…read moreand knowledgeable solutions

Went for a diagnosis on a Macbook that wouldn't power on. Tech worked on it for a day and said he…read morehad no clue what to do. Ended up having more questions about the issue than before I first came in. To top it off, when I opened up the laptop to check it out ... i found a part that wasn't connected as it should've been. and I found a non-OEM part with Chinese symbols on it. Not only did they not help me at all, but made matters worse. most useless $50 i could've spent

Amazing service. Would highly recommend. everyone was friendly and kind. I will continue coming hereread more

A piece of my phone charger got stuck in the charging Port of my iPhone. I took it to the store and…read moreMarco immediately checked in with me and assessed my phone. Within a few minutes, Ian, his team were able to extract the piece out of my charging port. He even gave me an additional charger as a courtesy. Overall, they were friendly, fast, efficient, and patient with explaining how they did things. I would highly recommend anyone to go to their place if they have any type of repair issues!

Love this store.. no need to be put on hold, just walk in and be greeted with smiles…read more. so I broke the screen on my brand new iPad tablet, I've been waiting on dealing with it because most places charge you a arm and a leg and you most likely won't get it back for weeks and it will never be the same.. but not here I spoke with the owner Rudy he told me to come in and he'll take a look, so I came in on Tuesday just before they closed he told it I can fix this no problem and I'll have it for you tomorrow morning, which was perfect for me because I was leaving to San Jose the following day, he then called me later on that night and told me that it was ready and even added a screen protector for me! Wow And and and it was all with in a reasonable price which I did not hesitate.. highly recommend this spot.. thank you Rudy!

I had my iPhone battery replaced at this store. Service was great. The staff were very friendly and…read morehelpful. I would recommend that anyone needing repairs to use their services.

They fixed my iPhone 13 without any problems. The price was very reasonable . Very nice &…read moreprofessional . I would recommend the service.

My go to was the Clovis/Herndon store but they have since closed. I wanted a battery replacement so…read moreI created a project thru Yelp and called around as well. Most stores were wanting $75-100; so I basically thought that was the ongoing rate. Cellfix wanted $75 for battery and labor. I ended purchasing the battery on my own and called back; got a rate of $50 from Cellfix for just labor. I didn't have the right tools and didn't want to break anything so I went them. Within the hour, my battery was swapped. Will definitely go back when the need is there.

I can't thank this guy enough for his patience and dedication! I dropped off my iPad on a Saturday…read morefor a screen repair and was told I'd get a call when it was ready. By Sunday, Monday, and even Tuesday with no update, I started to worry--especially since I needed it before my vacation! In a bit of a panic, I reached out through Facebook and Instagram, hoping to hear back. It turns out he had been trying to call and text me all along, but I wasn't receiving the messages. Even though he was on vacation, he went out of his way to return to the shop and hand over the iPad. I felt terrible about disrupting his time off, but he truly went above and beyond to help. The screen repair is flawless, and I am so grateful for his kindness and professionalism!

I went in to try and get my computer serviced, and they just told me to go to a different place on…read morethe other side of town! I was completely denied any service. Complete bs!

Went in there and was expecting a long wait. I was quickly helped by an agent named Jason. Jason…read moreanswered my questions and provided me info on my current equipment. I just want to thank him for the customer service he provided. More internal and external employees could learn from him!

THIS STORE IS THIRD PARTY RETAIL, NOT A LEGITIMATE XFINITY STORE. However, they will completely…read moreneglect to tell you this. I went in to transfer service and delete another service... the same service that they were glad to sell me a couple months prior and assured me would be easy to stop once I permanently relocated and no longer needed. Again what they will not tell you is that they are THIRD PARTY SALESMEN, NOT LEGITIMATE XFINITY EMPLOYEES. This is why they do not know anything. The manager here, a very young and rude guy maybe 5 feet tall, who identified himself as Juan H***nandez, tried to tell me that if I wanted to accomplish the transfer I'd have to start a new service at a different price which would be higher than what I was paying. I told him I've been a customer for at least 10+ years and when I started this additional service a couple months ago, the price rate came with a 5 year price guarantee. I started asking why he couldn't honor it, why he is telling me I have to pay a higher price, and why if he is a manager he can't override it since it was guaranteed at this exact store. What did he do? Told me since I am refusing their service, I can either leave the store or he would consider me trespassing and he would call the cops on me. But what did not once do? Relay that he is NOT A LEGITIMATE XFINITY MANAGER, ONLY A THIRD PARTY SALESMAN, and cannot actually do anything that was promised at the time of sale. So instead of being honest about what type of store it is, he resorted to telling me I need to leave or he'd consider me a trespasser. He also left me unable to return the equipment I brought with me and still stuck paying for 2 service accounts that I did not need. When I told people what happened, I was given a different number for customer service to get through to corporate to escalate. Their number got me through to Xfinity and it was only then that I LEARNED FROM XFINITY CORPORATE THAT THIS HERNDON STORE IS NOT A LEGITIMATE STORE. The Xfinity rep apologized profusely for what this store did and how they handled everything. The rep was able to handle the service transfer and cancellation of the 2nd account and told me to go to an actual corporate store to return my equipment , not this THIRD PARTY RETAILER. I went to corporate store on Shaw avenue and not only were they professional and courteous, they actually knew what they were doing. I have already escalated to corporate about this third party store and the manager here. Also, THIS STORE IS NOT EVEN LISTED ON THE BBB. I have since requested to add them and have also reported their service practices and unprofessional behavior. This Herndon third party store is honestly only staffed with practicing salesman who have no idea what they are doing and have no idea how to deal with customers. Walk in to this store at any given time and you will find customers who are incredibly unhappy with the workers here.