I've been meaning to write this review for a week now. Last time I was heading into the store I was coming in with a cart and one of the managers (a tall, bald black gentleman.) Stopped me and my cart and said "Thank you you can go now." Taken aback I didn't know what he meant. He tries to take the cart from me but I tell him I am going inside to make a purchase. His whole demeanor changes. He smiles and apologizes and moves so I can go inside. I don't know if he didn't approve of my appearance or what but I didn't appreciate it. read more

Im a sucker for great libations and the stores that can carry the works.. Zinfandel for me.. Magners for the other side of my refrigerator (?a great Irish cider I fell in love with in Dublin). There are so many great tequilas.. all types of wines.. Champagnes and anything else alcoholic that you may want .. Seriously awesome place , IF you get my sniffster... read more

This would be a five star place if it wasn't located in Desert Ridge, which is just a huge pain to drive in/out of and within the center. Definitely don't go during rush hours (drive time and lunch time). Otherwise, the store is just really well stocked and the service is always helpful. The Scotch expert always seems to be around when I'm shopping for Scotches and has really helpful advice and knowledge on most of the stock. He's certainly helped them sell me more whisky, and helped me discover new stuff I like. Great beer selection too, and growler fills. read more

As allowed under AZ state law ARS 4-241 I presented my valid military ID card to purchase 2 bottles of wine this morning. I was informed that total wine does not consider a military ID as valid even though other locations of the chain as well as every other liquor store in the area does this in accordance with state law. I will not be frequenting total wine at all nor will any of my family or friends as they do not accept valid federal military ID cards and instead the store manager will make you feel demeaned and insult you for attempting to use them. Updated as per reply below. I am 25 and of legal purchase age. read more

My 16 yo daughter came in to buy a gift (drink glasses). 2 friendly associates helped her find just the right gift. She got up to the register and all hell broke loose. Apparently you need to be 21 to buy anything in the store even non-alcoholic items like glassware. The manager scared the crap out of her & told her she needed to leave right now.!! Told her she wasn't even allowed in the store without a parent and escorted her out. Another customer tried to stick up for her, she wasn't doing anything wrong just trying to buy a specialty item as a gift. I called to store and spoke to Asst Mgr who said age limit sign is on the door. Ok sign is on the door and maybe your store needs to attend training on how to not scare the Total Crap out of someone who made an honest mistake and just wanted to buy glasses. I just think the situation could have been handled better. read more

i never do this but seriously don was the best. he gave us an amazing sample of one of his favorite choices of tequila (mi familia anejo) which was honestly amazing (aged in cognac and just wow... put that ish on ice for real lol. he was super attentive and just overall had a great vibe. will definitely be back for that anejo and whatever else don has to suggest. read more

I love this Total Wine. Their staff is phenomenal, very helpful and knowledgeable. If they aren't the expert, they will find the expert in store for you. Sharon has helped me with whiskey and wine alike and is not only an expert but very friendly. Always excited to go in! read more

Came in today to make a return. I left the original card I used to make the initial purchase at home but was able to make my return using the receipt with no problem. read more

Great selection of wines and beers, as well as spirits. The staff is very nice and helpful.

I love this location of Total Wine! First of all, these is seriously something for everyone here... They have an extensive collection of Wines, Tequila, Rum, Bourbon, Whisky, Scotch, Beer, Mixers, snacks... You name it they have it! The staff is always super friendly and might I add beyond knowledgeable about the products they are selling and have always steered me in a great direction no matter what my price point is. Plus they have a huge selection of mini bottles which I always sneak onto my flights! read more

OK total wine... We just spent almost $1000 on wine and canned beer +2 kegs for our son's wedding and low and behold the tap on the keg broke right away, we panic and sent a friend for $200 worth more of canned beer. When we returned our almost full and second completely full kegs, and explained our problem you said we couldn't return keg beer and you gave us a $20 gift card! Really??? That is the definition of poor and unacceptable service. We work in the service industry, and if we ever even tried to do that, we would be out of business. Watch out total wine, if Amazon gets keg beer service or if you continue to rent poor quality items, you will be out of business too. read more

This place is totally mis-managed. The beer section is a mess. Every time we go in to buy beer the shelves are half empty. If and when we can find someone to help us, they usually do have the beer in stock, but not on the shelf where it should be. I used to own a beer and wine shop and I had a full time person who's only job was to keep the beer shelves and coolers full. If you looked at the beer shelves or cooler in my store you would never see a gap, unless a customer had just grabbed one. We usually spend $300 - $400 on beer each time we come in because we buy the good stuff. We were there on Sunday 6/30/19 and couldn't find anyone to check stock for us. When we finally found someone, he was too busy to help us. If anything, they should put self-serve kiosks in so educated beer drinkers like me and my wife can check stock ourselves. The people who work in here are not very friendly and are pretty much useless. Unfortunately we continue to come in and endure this painful experience becasue we can't get most of these beers elswhere. I have a better name for them: "Totally Empty Beer Shelves" read more

Great people, nice inventory, good prices with nice individual wine reviews. I recommend this store for any alcoholic purchase.

"That was hell of crescendo" we love total wine's vibe down here in arizona. First guy made a special exception to deliver our kali hart chardonnay after closing, even after we ran into a median and drove over it. Next total wine trip in desert ridge we had 6 bottles for pickup and the poor fresca's took a fall. The total wine guy got sprayed with the exploding fresca's while we almost got hit by this a**hole in a black dodge 1500. Anyways we will always love total wine. And kali hart.... will have our hart. Amen read more

Total Wine & More - the fresca's and our kali hart - Beer, Wine & Spirits Near Me - Phoenix, Arizona

I used to love Bevmo, still like it, but my love affair with Bevmo was short lived. I dropped her like a cheap prom date when Total Wine moved to town. I love this store. I will spend hours and hours there. I have found some real bargins on hard to find wines. Also I am a big Red-Blends guys. Most places don't carry blends and if they do, they only carry a few. Imagine my surprise when I found an entire aisle devoted to nothing but Red Blends. Also nobody ever comments about this, but they have a pretty decent cigar humidor as well. It's not great because it's pretty small. However I remember the last time I was in there I was thinking to myself, what impressed me was if I had only a limited space to display cigars in a humidor these are the brands I would carry. The selecition is surprisingly good and the prices are great. PS, ( I realize all wines are technically blends so if you are a professional wine sommelier don't be emailing and correcting me. You knew what I meant) read more

Tonight I went to this Total Wine location with my fiance and we wanted to try a new dinner red wine. Stephane was extremely knowledgeable and knew all the right questions to ask to get us to the best match. He recommended a Bonari Salento and it's wonderful! Thank you Stephane. read more

Whoo~Hoo! Selection: Check. Inventory: Check. Informative Staff: Check. Under-cut Prices: Check. HTF Bottles: Check. This is my new candy store - yesssssssssssssssssssssssss read more

I'll admit, I consider myself a beer snob. I've had my favorite beer-buying locations throughout the Valley, but Total Wine has become my favorite all-around stop. The beer selection is great, one of the best in the Valley. The staff in that section are typically very knowledgeable and make great recommendations. But the most amazing feature(s) are the prices; by far the best prices on the best selection in town. The prices and selection also follow suit in the liquor department, but I don't wander there very often. That said, the wine section frightens me. I'm only beginning to appreciate wine and I've easily gotten lost among the many wine aisles. I think I'll stick to smaller locations for my wine experiments. read more

Total WIne is like a hobby shop for alcoholics. I can find everything here including the hard to find RumChata. If you like good whiskey, they feature Midleton for thirty bucks less than other places. The wine and craft beer selection is enormous. Sometimes, I only visit to look at all the vintage Bordeaux wines I can't afford as I fantasize about tunneling from across the way and hiring drug mules to steal them blind. Especially all their Petrus. And with all that Petrus, I'd have a sweet girlfriend too, maybe Jennifer Aniston. And while I'm at it, I'd steal all their Cristal magnums as well. Then I'd ply Jen with the Cristal in the back of my F-150 and commence to motorboating her sweet hangers. Sometimes, Jen and I would drink it right out of her Jimmy Choo stilettos. Then we'd go downstairs into my dad's basement and play Frogger on our old arcade machine. I almost always beat her. She has no Frogger skills. Five stars for Mexican Xanax. Five for Fireball. Five for Total Wine. Five more for Jen. None if she happens to whoop me at Frogger. read more

This is like the Home Depot and Costco of Wine and Spirits!! Do not visit here with the intention of leaving quickly - I assure you it will not happen. It starts at the door upon entering...SIGH....where you will be greeted by rows of bottles that invite you into their depths. I will say that I think that they not only have the best selection but also the best pricing I have seen. On my last visit I also noticed that they also have cigars - while I am not an aficianado (but I do enjoy the slow wafting aroma of a cigar)....if they stock their cigars like they do their wine...then we're all good! read more

Total Wine is just FUN! If you enjoy your wine...or beer...or liquor, it's like being a kid in a candy store (a kid over the age of 21 of course). They have the widest selection of wine of ANY store I have ever visited, and easily more than BevMo. It's like the Willy Wonka Factory of wine stores. To boot, their prices are awesome! For example, a Cline Cashmere blend that I previously could only find locally at Cost Plus World Market was a full $4.00 cheaper at Total Wine vs. at Cost Plus. I can spend some serious time walking the aisles of Total Wine. They feature write-ups and the points of many wines, and also note "employee favorites" in each section. I am thrilled that I can now get great prices locally on bottles that I have previously only been able to buy in-person during visits to wine country. Also, their hard alcohol selection and pricing is simply fantastic -- and I love their large selection of "airplane size" bottles! So fun and cute, in every alcohol variety you can imagine. Oh and did I mention that they have free daily tastings? One time there was even a tequila tasting in addition to the wines they were sampling. The only thing preventing me from giving them 5 stars is that I had to do a return there today because my purchase from last night rang up incorrectly. When I informed them today that the only tag on the self was a different (less expensive) variety of the champagne that was adjacent to it, they became very defensive and argued with me about the possibility of that happening! I easily let it go (although I know I was right!) and chalked it up to these people just really taking wine and their store seriously. And there's nothing wrong with that! read more

If you're looking for a day to go to a great liquor store followed by 15 minutes of road rage then this is your place. I love total wine. They carry pretty much anything you can imagine. Obviously great assortment of wine but tons of the hard stuff as well. They even get many hard to find craft brews. I also love the wine tastings which seem to be daily as they are having them pretty much very time I am in. The sips of wine really to quell the rage of the parking lot. I do occasionally find they have boxes and restocking carts in the isles which get a little crowded with the large shopping carts. Either get the boxes out of there or give us small carts! That being said. I will be back. Probably today. It's Friday after all. read more

What's to say that hasn't been said....this place ROCKS! Bev-- what? Exactly. BTW, I found my true love here. Cheap and good. Angeline Pinot Noir, the $15 bottle. Un Effing Believable. A weeknight staple in my mini cellar. And a big thank you to the very knowledgeable employees who introduced me to it, and the cute Peter Sarsgaard lookalike who works there. Sorry we never got to imbibe together. Cheers! read more

Word's cannot describe my love for Total Wine. I used to think BevMo was the coolest place ever, but then I set foot into a Total Wine. Their selection is HUGE. I'm not a wine drinker, but I'd say about half the store is their wine selection, so I'd assume its pretty good. The hard alcohol section is where I frequent...and let me tell ya, if you can't find something that you like to drink here, there's no hope for you. Soooo many different types of things that you will probably never see elsewhere. You could spend hours just browsing here...and the friendly staff is always more than happy to offer suggestions. The bonus to their amazing selection...their prices. Their prices in my opinion are un-beatable. Way cheaper than grocery stores, way cheaper than normal liquor stores, and way cheaper than BevMo. To be honest, I have no idea how BevMo can stay in business with Total Wine around. Pricing does change from time to time on things, and they always have specials on different stuff...but one that comes to mind was a 750mL bottle of 10-Cane Rum, for $19.00. WHHHAT?? For those that aren't rum drinkers...10-Cane is a) delicious and I can drink it like water and b) is usually between $30-$40 at other places. The beer selection is impressive too. They sell individual bottles of nearly everything, and you can make your own six packs with whatever strikes your fancy for that evening. Love you Total Wine. read more

I have to say great things at Matthew (Spirits Capt) at the Desert Ridge location. As someone new to whiskey, Matthew has taken time to explain options to me without talking down to me or making me feel rushed. I have taken his recommendations on multiple visits and hope TW leadership read these and see that Matthew is a wonderful staff m we member. read more

Great selection of wine and beer! Beats the heck out of Bevmo or any other liquor store I've been to. I have been back several times...a bottle of wine is becoming my token gift when attending parties or events. The wine is well organized and easy to find if you're looking for something specific. If you are not sure what you'd like, the staff is very helpful and the labels will spell out for you which wines are the most popular. read more

I love this place! Disneyland for alcoholics! This was my first Total Wine, but now I have one in my home state of Nevada. Came back here to get Czechvar since they don't carry it at home, though, and was happy to pick up a 6-pack for 7.99 + tax. Even better, I forgot to print my $1 off coupon and showed them the email, and the cashier instantly honored it without needing a manager. Great customer service, great selection, great prices! (BevMo had Czechvar for $8.69+tax) read more

Total Wino, oops I mean Total Wine, is mecca for those of us who like to partake in alcoholic beverages from time to time. They have a much better selection than BevMo and a friendlier staff that is very helpful when you are wandering the aisles with that overwhelmed, lost, wide-eyed blank expression on your face because there is just too much to look at. Another reason I love this place is because they were the first place I have seen in the area that carries Leinenkugel beer. Being a Minnesota girl, I was thrilled because Honey Weiss is a staple I only got to enjoy on my visits back home. Now I can grab a six pack whenever I want! Plus they carry their seasonal brews as well which are outstanding. Thank you Total Wine for being located 3 miles from my home! read more

Ok, I"m not saying I'm a wine-o or anything, but IF I were a wine-o, I'd be here all the time. Oh, yeah, I AM here all the time! Seriously, this is THE BEST liquor/wine/beer store in the Valley. The staff really knows their stuff, and consistently offers very good advice on wines that fit my palate. The only exception was one gentleman that told me that Cakebread doesn't sell their chardonnay retail (yes they do! They didn't used to, but they do now! Trust me! I DRINK it!). Excellent prices, excellent inventory, excellent EVERYTHING! Don't waste your time going anywhere else...this place has it all (except Cakebread Chardonnay...you'll have to go to Bev Mo for that). read more

Their selection is fab and their prices are excellent too. I enjoy their sample bar because I can try some drinks that I normally would not have the opportunity or inclination to try. Not only do they have the booze covered but they also have a pretty fair selection of non-alcoholic refreshments, snacks, barware and cigars too. I saw some people wandering around with some coupons that had been mailed to them so I will have to figure out how to get on that mailing list! read more

After spending a week staring at bad beers at local places I took a drive to this place and felt right at home. Massive Wine/Beer selection guaranteed to impress anybody! Really hit the spot with some local stouts and others from around the country! read more

I like booze. Total Wine & More stocks a lot of booze. I like Total Wine & More. The selection really is amazing. There's nearly an infinite variety of wines, beers and spirits. Total Wine also stocks a pretty decent amount of local craft brews and wines to pick from. Plus, there's a neat selection of minibar size bottles of popular brands that I have not seen anywhere else. The prices are pretty good, and unlike BevMo, you don't have a club you need to join to get Total Wine's lowest price. Total Wine also has wine and beer tastings, classes, and other events throughout the month. It may be the big box store of alcohol, and I'm not sure how knowledgable the employees are about their product as they would be in a small wine shop, but the prices and selections are hard to beat. read more

Amazing stock of fine wine and even a ton of shitty cheap wines. That's the good. The bad is the service and the almost cadre of employees that stand around trying to look busy and important. They would rather comment to each other than ask a customer if they need help. It is true that if you want to find a bottle of wine quickly you are in the wrong place. It's tough to find them although there is a madness to their wine displays. It would have been easier if the two employees ( yes it took two of them) who were climbing a ladder asked to help a paying customer! Customer service and knowledge is lacking in this location. read more

Just moved from Southern Cal and didn't transport the booze so we needed to re-stock. We found the perfect place, though completely overwhelmed by how much there was. Ended up leaving with 6 bottles of wine, some Jack Daniels and root beer. Picked out the wines by reading the descriptions. See how that works for me. Loved it, can't wait to go back. Gotta get my drink on. read more

My far and wide search for the rare and beloved Retsina has come to an end. This delicious greek wine is non-existent in my former home, New Orleans. I did consider the hope of retsina availability to be a relocation perk. Found! Not at Bevmo, Trader Joe's, Sprouts or anywhere else. ONLY Total Wine. In addition, it's Kourtaki Retsina. My favorite being it's the most tree sappy tasting of them all! You can't beat $7 a bottle. There is always friendly, floor staff available to help with specifics. They have a huge wine, beer and liquor selection for a great price! I felt kind of foolish in the "make your own six pack" aisle as I stood there for about thirty minutes drooling over every single brew but decisions were made. They carry some Abita brew to help with NOLA homesickness too! Plan to spend some time in this store and admire the selection. They were setting up for a tasting of some sort, but I had been in there long enough. Next time! If they are out of retsina it's probably because I took them all. Sorry! read more

I went to this store while on vacation. They have a great selection and their service was superb! I also learned quite a bit about other wines. read more

I LOVE this place and shop here exclusively for alchohol. You can't beat the huge selection of everything. They have just about any beer, wine, or spirit you want, as well as high quality and uniquely packaged stuff for gifts or special occasions. The staff at this location is extremely knowledgeable, friendly, and helpful. I buy two kegs a year and they always have good ones available in 1/2 or 1/4 keg sizes. One time (only once in 8 years!) I had a problem with a keg tap I rented. Kem, the manager, went WAY out of his way to help me out and the issue was solved in no time at all. I also like how they have tastings, you can just walk up to the counter (no reservation required) and get a sample of something new or different. read more

This place is great. They literally have anything you may need to have a good drink or throw an awesome party. The prices can't be beat either! I thought Sams and Costco were cheap for Ketel One and I was wrong. Costco and SAMs is 36$ for a 1.75 lt where at total wine the original flavor is 29$! I'm not renewing my warehouse membership this year as Total Wine saves me even more. Obviously total wine doesn't only sell Ketel one they have everything. Last time I was here I got the coolest wine glasses that I can't find anywhere else. Overall total wine is amazing. The staff is Always super friendly and helpful as well which is hard to come by these days. The reps are super knowledgeable in booze! I'm never buying liquor or wine anywhere else!! Total wine all the way! read more

I don't know how you don't like this place. It's Toys R Us for grownups. Every time I walk in here I immediately start smiling. Whatever you fancy they got it here from beer to win to liquor and even kegs and cigars. Need some glassware? They have you covered. Their prices are solid too, best I've found anywhere. Sign up for their email coupon list to save a few extra bucks. Remember too that if you love a particular wine and buy it by the case you'll get a 10% discount too. read more

Seriously? You had me at the extensive wine selection at amazing prices... but then, throw in a humidor with some great selections and I'm wishing we had these back in Massachusetts. read more