Tim (AWS) said they reviewed my solar system and confirmed the production shortfall, and they would…read morecompensate for the shortfall even though it is beyond the warranty. They suggest regular cleaning will help keep performance on track. I am still skeptical, but I will do this and keep track of the system production monthly to see whether or not it's going to meet the guaranteed minimum production. I truly hope my solar system would performed as they claimed; I would be happy just to get the guaranteed minimum production. I updated my rating back to 5 Stars based on their cooperation in addressing the issues reasonably fair.

AWS did the solar on my house maybe like 4 years ago now and everything has been tip top shape…read more Anytime I've needed service on the system they have been great to come and fix it. Worth getting a quote from them.

Tesla battery installation process went very smoothly. David assisted with the app and I can now…read moremonitor the system. Thanks so very much....

very exellent and timely service also very knowledgeable service technicians with detailed…read moreexplanation of work performance. will gladly recommend to friends and neighbors.

TL;DR: Rose is incredible. Honest, patient, actually knows solar and is not just a salesperson. She…read morewill answer every single question you may have and follows up. Has a professional installation crew and executes flawlessly and everything stays on track. Incredible follow-up and will not try to upsell you like other installers. If you're looking to install solar, you should absolutely go with OneSun. Give Rose a call to at least get a consultation and I'm sure your interaction will immediately stand out from other installers. Installing solar is something I kept putting off. When I found out that the tax credit would be going away at the end of 2025, I realized I couldn't put it off any longer. One of the reasons I kept waiting was how annoying solar reps were. Clearly just sales guys who didn't actually know anything about the equipment, technology, and process. I did a bit of research on local installers and OneSun came up a few times, all with nothing but great things to say and especially highlighted the installer's knowledge and patience. Before reaching out to OneSun, I informed myself as much as I could to the point that I knew what panels I wanted, size system, even what inverters I wanted installed. My first phone call with Rose immediately proved that all of the positive feedback I had read was for a reason. She took the time to actually listen to the specifics of my project, what I was looking for, and what questions I still had based on my research. She took the time to answer every question and even went into the technical details that I was interested in. It was clear that she was extremely familiar with not just the logistics, but also exactly how a solar system works as well as the technical details of all of the components in a system. She had my business after that first meeting but of course I still did my due diligence and got a quote from one other local installer which also had similar reviews. Although the sales rep was very nice, it was clear that he was just a sales rep and only reinforced why OneSun was the installer to go with. OneSun's pricing happened to be better but even if the other installer would have come in at a cheaper quote, I would have still chosen OneSun for the install. Rose started the permit process in July and made sure that everything stayed on track, especially since I wanted to make sure that the system be on before the end of the year in order to qualify for the tax credit. The timelines she provided were right on point and the install was scheduled for September. About a week before the install date, there was an unexpected problem. The panels that were originally planned for my install had gone completely out of stock. There had been some kind of manufacturing issue and those panel would not be coming back in stock for another couple of months which could push the project out to the following year. Rose let me know she could acquire slightly larger panels for the project and install it on schedule. I was about to ask what the additional cost for the larger panels would be, but before I was able to, she let me know that there would be no additional cost to me. I'm sure any other installer would have used the situation as leverage to add additional cost to the project. A testament to Rose's commitment to her customers. On installation day, the crew was professional and efficient. They completed everything in one day and made sure to keep everything as clean and organized as possible. Towards the end of the install, I had noticed that they ran one of the grounding wires out from the attic and down the face of the house where I had planned on completing another project in the near future. I knew that the wire would need to be redirected if it was left there so I asked the foreman if he could run it through a different path. Initially he felt like it would not be possible given the layout. I reached out to Rose just to make sure and see if she possibly had another solution. About 10 minutes later the foreman showed me another possible option which was much better for what I needed. It may have seemed like a small thing, but that was another instance in which I believe any other installer would have dismissed my request as pickiness and told me there was nothing else they could do. Rose took the time to speak with her foreman and truly assessed the situation to come up with a solution that fit my needs. It took LADWP about 6 weeks to get my meter installed and for my system to be turned on, but it was still well before the end of the year (and yes, I just got my tax refund with that hefty solar tax credit). It's rare to come across someone like Rose who is honest, patient, and who truly has her customer's best interest at heart. Combine that with impeccable execution and communication, and there is no one else I would recommend for a solar install project. In fact, my parents are considering a small project and I've already told them about Rose/OneSun.

When I first contemplated getting solar panels for our house, the entire process looked daunting. I…read moredidn't know anything about the technology or equipment and I felt ill prepared to make any decisions about what our house needed. There are so many companies out there, it's hard to know who to trust. As soon as I did a few online searches, I was flooded with emails and texts from multiple companies with high pressure sales pitches. One company charged me $350 to do a site survey, just to get a quote for the project, then came back with a revised quote adding $7000 to dig a trench for electrical wiring due to "the location" of our electrical panel. I found OneSun on a yelp search and as soon as I spoke with Rose Avakian, I knew my search was over. This company stands out from the others. There was no sales pitch, pressure, or upsell. Rose explained the technology and equipment in a way that made it understandable and approachable. When her team came to look at our place, they found no need to dig a trench and simply connected to our existing electrical panel. Had they needed to dig a trench, the price they quoted was nowhere near $7000.  From start to finish, the entire experience was transparent, seamless, professional and expedient. The attention to detail and care the team put into making sure everything was done right far exceeded my expectations. If you're looking to go solar, look no further than Rose and OneSun. This is truly the best company I've ever worked with!

needs better phone support. not able to contact customer service…read more If not answering give an option for a call back

AVOID THIS COMPANY AT ALL COSTS.I was a client of Sunnova which went bankrupt and was acquired by…read moreSunstrong. My electric bills have skyrocketed. When I contacted Sunstrong I sat on hold for over 30 minutes and was outsourced to the Philipines to an agent who was obviously reading off a cue card and could offer no help. I was then transferred to tech support after a 20 minute wait to discuss my problem with another agent in the Philipines who was completely indifferent to my problem After another 15 minute wait to check performance they claimed everything was functioning properly I asked them to send someone to check and they refused. My trueup was over 2k. HORRIBLE COMPANY. AVOID AVOID

I did a ton of research and decided to go with Neosun and they installed a 14KW system with Tesla…read morePowerwall. They handled all the permits and SCE coordination to ensuring timely completion. Daniel & Nare were working with me on this one and the crew completed the work in a day. Fair price for the scope of work. If you're in the LA/OC and doing your homework on solar installers -- these guys are worth the call.

My more than 7K system consisted of 16 panels and the Tesla Powerwall 3/13.5K. I also upgraded two…read moreelectrical panels. The system was priced fairly and the installation went very well. Based on my experience with Neosun, this is a job well done from start to finish. Nare monitored the project closely and coordinated with me on its progress every step of the way. Nare's team of workers were professionals - installation was appeared clean, looked good, and they were courteous, accommodated my questions, and did their jobs well. Following the installation were days of heavy rains and it was good to learn that i did not experience any roof leaks. This is a no BS, no nonsence solar company providing fair prices and quality service. I highly recommend this company for your solar needs.

I had a lot of questions going into this, and Solar Optimum's customer service team was actually…read morepatient the whole way through. They didn't rush me or give vague answers--they explained things clearly and followed up when they said they would. That made a big difference.

Solar Optimum's customer service was fantastic, helpful, responsive, and supportive throughout the…read moreentire project. Highly recommend!

A few years ago, I contacted Imperial Solar for an evaluation. I was impressed with their customer…read moreservice, communication, and reputation, but we were not ready to proceed with installation at that time. A few months ago, we decided to move forward with installing a 13.4 KW solar system. Imperial Solar was fair and transparent during the evaluation, and efficient and detail-oriented throughout the installation. The crew arrived on time and left the area clean. The system was installed professionally and looks excellent. Since our meter change, our bill has decreased by 80%, even during winter. We look forward to seeing our savings in the summer. We are very satisfied with Imperial Solar and highly recommend them to anyone considering a solar installation.

We recently had an unexpected issue with one of our solar panels and reached out to Imperial Solar…read morefor help. Brian from their team responded quickly and handled the issue from start to finish. He was able to get the system fully up and running again and was communicative throughout the entire process. When you go solar, it's easy to focus only on the initial installation and not think much about long-term support. I was really pleased to see that Imperial stood behind their work/product and helped ensure our system is still running well years after the initial purchase.

California Solar and Electric. CS&E is simply the best. Call Mark Howe. Honest, reliable,…read moreprofessional, skilled and highly competitive. Best warranty and quality materials and labor. 949 637-9108. They are out of Santa Clarita. We are so happy and satisfied with our system and our bills have gone from $300 plus a month to less than $40 a month. Also when the power has gone out in our neighborhood the battery backup has saved the day. Stellar value, workmanship, professionalism and service plus a 25 year warranty. Highly recommended

Meeting the Dec. 31 deadline for tax credit was of utmost importance to us, and despite it adding a…read morelot of anxiety to this project, California Solar and Electric came through with their promise to get it done, and with time to spare. Their quote, plus their high reviews made them the logical choice, and we have no regrets. From the person who did the site inspection, Jose, to the installers, everyone seemed very friendly, respectful of our property/wishes, and it was clear they were experienced and knew what they were doing. Being up against a deadline, we really couldn't afford to fail the city inspection, and we passed easily. Thanks to the salesman Mark Howe for his direction, & to Henry Melling for a great design and implementation. We were not excited at the idea of having all that stuff on the side of our house, but honestly, the installation was so neatly done, with a few plants added over there, I'm sure we can acclimate. The battery placement in the garage was genius -- up and out of our way! Everything is functioning as it should, and we wouldn't hesitate to recommend California Solar & Electric. THANKS to them for a job well done, and ON TIME!! We couldn't be happier.

I couldn't be happier with OC Solar! From start to finish, their team was professional,…read moreknowledgeable, and truly committed to finding the best solution for my home. They installed a complete solar system that's already making a noticeable difference in my energy bills. Even better, they set me up with backup batteries so I have peace of mind knowing I'll have power when I need it most. And the locked-in rate they secured for me? That's going to save me money for years to come. The installation crew was efficient and respectful of my property, and the whole process was much smoother than I expected. OC Solar made going solar easy and stress-free. If you're considering solar, I highly recommend OC Solar. They deliver quality work, excellent customer service, and real value. Five stars all the way!

For anyone looking into the solar industry, OC Solar are the epitome of professionalism. They value…read moretheir customers and ensuring they have the best experience possible. Working with them is truly a delight and a privilege.

Victor, Miguel and the team were professional from start to finish. They redid my roof. Installed…read moreinsulation and installed solar panels. They fixed any issues I had very quickly and professionally. The installation was very quick and on schedule. I had them install an Enphase solar system. I will use them again when I add some panels or upgrade the system.

Victor, Miguel, and the team came in to diagnose a problem with a bad microinverter on one of my…read moresolar panels. They were attentive, helpful, and professional throughout the whole process, and helped me navigate the process of making a warranty claim with Enphase and ordering the new part. Would call them again for any solar panel maintenance needs!