One day, my dashboard suddenly started flashing the brake warning light. I found this shop on Yelp…read morenear my job and gave them a call to see if they could take a look at my car. They checked my car, gave me a quote and provided feedback regarding what the car actually needs. I spoke to my brother and went to another repair shop where they priced it much higher. So the following few days I called back to bring in my car for service. Craig reassured me that the brakes were not issue but other issues would be the issue and make the car unsafe to drive. They were kind enough to lend me a loaner car for the weekend, and to my surprise, I got a call Friday evening that my car was ready for a pick up! The whole team was super friendly, it's a family owned business and it shows. They have me a clear itemized breakdown of everything that needed work, no pressure or upselling and were very accommodating throughout the process. Overall it was a smooth experience, and I look forward to coming back when needed!

Excellent work by this establishment. I would recommend this repair company to anyone in need of…read moreauto repairs. They are very nice people too.

Absolutely wonderful and professional men work here! I'm very pleased with the timely car repair…read moreand service. Best price in the area as well Highly recommended

Highly professional setup. Cracking job on my BMW…read more Still working on weird phone fault.

R&M Performance is hands down the best shop in Illinois…read more Honesty, integrity, and transparency are what I value most in the people I do business with--and Rei and Mark truly embody all of these qualities. From the beginning, Rei set the tone by reviewing my project thoroughly, being upfront about costs, and even asking follow-up questions to make sure his team could deliver the work at the highest standard. That professionalism was my first green flag. Mark handled the work on my car and went above and beyond my request. I asked for before-and-after photos to help me track carbon buildup for future maintenance, and not only did he deliver, he provided even more detail than expected. The results spoke for themselves: No more idling during cold starts, City MPG improved from 24-26 to 30-32, when I first bought the car off the showroom floor I was so impressed with the quality and transparency that I immediately scheduled additional maintenance and performance upgrades. It's worth noting that I drive from Libertyville to Palatine--often during rush hour--because the service, professionalism, and results at R&M Performance are far beyond anything else I've experienced. The distance and traffic are never a concern when I know my car is in such capable hands. The service was so good, I even brought in my wife's car. That alone should tell you everything. If you are looking for quality, professionalism, honesty, and reliability, I HIGHLY recommend R&M Performance.

These guys were amazing! The price was extremely reasonable especially compared to the dealership…read more I went in that morning, they ordered parts, and finished the job all in a few hours. They were super communicative before during and after the job. Would highly recommend!

Prior to new ownership Bartlett tires was good. Once new owners FTD Auto took over it has gone down…read morein both customer service and car repairs. The "Manager" Will needs to learn better customer service skills. When asked how to reach the owner he responded with "if you had a problem at Walmart would you reach out to the owner". FTD don't flatter yourselves you are not as big as Walmart. I had been a loyal customer for ten plus years and they have officially lost my business. Suburban Tires on Lake Street is my new go to. Matt and Chris are not only knowledgeable but have great customer skills. If I could give less than one star I would.

My niece took her car to this shop just because it was the closest place to her house. They mis…read morediagnosed the issue, and replaced several parts before we eventually took the car to a different shop where it was repaired for 37.00. I'm only writing this review because one of the things they replaced was the fuel pump, and she kept smelling gas. We took the seat of her car out to look and see what was up. The mechanic at this shop only put 4 of the 6 screws back into the fuel pump housing when he replaced the pump. I can only imagine what would have happened if the car caught fire. Don't trust these people with your car. If it matters, they were way over priced also.

Great customer service. Great communication. I bring all of my vehicles (6) here without hesitationread more

Excellent service from start to finish. Quick response, professional work, and great communication…read morethroughout the process. Everything was done properly and the price was fair. I would definitely use them again.

I used to take my older vehicles to Eric. Recently had an issue with my newer vehicle. I took it to…read morethe dealer- issue didn't get resolved. Happen to look up Eric Herbst and found his business. Called and was quite surprised that Eric not only answered my call but remembered me after 10 yrs!! I was surprised and shocked. Dropped my car off - expecting to uber home, he gave me a loaner!! He quickly diagnosed my vehicle and gave me a complete list of issues which I was not aware how dangerous it was to drive. He ordered the parts and had my vehicle repaired by noon the next day. Talk about this type of service and turnaround. I'm very pleased and grateful to have someone that is passionate about his customers. Without a doubt I will share my experience with everyone!!

I was driving my 1968 Chevrolet Chevelle when the radiator began to overheat. I managed to pull…read moreinto Herbst High Performance Garage just as my car started spewing antifreeze and water. The owner saw the situation, walked out with a reassuring smile, and said, "No worries--we'll get you back on the road." Despite all his mechanics being busy, he personally rolled up his sleeves and got to work. We discovered a blown hose and a fan belt that had jumped off the pulleys. He replaced both, topped off the radiator, and even noticed and fixed a few other minor issues--including adjusting the idle and making a quick repair to the carburetor. He worked quickly, efficiently, and with genuine care. In less than an hour, my Chevelle was running beautifully again--and he only charged me $200. Honest, trustworthy, and incredibly skilled, this gentleman is everything you hope to find in a mechanic but rarely do. If you're looking for a shop that treats your car like their own and puts integrity first, Herbst High Performance is the place to go. I can't recommend them highly enough.

Amazing people at fair and great pricing. So helpful. Highly recommend them to anyone looking…read morefor quality car care with great pricing. Nice to not be ripped off!

Been coming here for my oil changes for a while and all I can say is that Ivan is the best! From…read moreexplaining everything in a way I can understand to me leaving that place confused! Now I have my son and family members going to see him for any car needs! Amazing people!!

Owner is very good- explains visually w/you what is mechanically wrong. We've had work done on our…read more2012 Honda keeping these cars still running well. Grateful this locale is nearby- makes ALL the difference when you need to leave it overnight. Yes I'd recommend.

The charged $140 for inspection but they mentioned firs $40 dollars for the services.read more

Charlie was great help and amazing with getting my oil change done and fast definitely will be…read morecoming back

Great service Highly recommend…read more Knowledgeable Clean and friendly Definitely will be back

They are by far friendly,honest and great mechanics and people. If you are looking for a good…read moreplace to get your car checked out or worked on look no further. Glad I found them and you will have a loyal customer for many years to come. Thanks for all the work and for getting me ready for this upcoming winter.

Honest service and they never tried to sell you anything. Is the best price and best quality…read moreparts. Most noteworthy is they treat women equal to man period. Full respect!!