I always have a great experience getting my regular Dysport treatments done by Tracy at Total Med Solutions. However this was my first visit to this location. The building is extremely nice and new looking with lots of free parking right outside. It was extremely clean inside and staff were friendly and efficient. They have evening hours at the time of this review. They accept one Groupon per visit but there are some additional restrictions so definitely read the fine print before purchasing to make sure it fits your needs. If you do buy a Groupon then the purchase likely will not count towards the product's loyalty program. I also recommend signing up for texts messages or emails to alert you of sales. I definitely recommend coming here for your med spa needs! read more

Total Med Solutions - Front door - Weight Loss Centers Near Me - Southlake, Texas

Injector and procedure was great I was told that I would get a lower price for 50 units and then a $5.80 for the additional 50 units which I was completely fine with When I checked out, I thought it sounded like at least $100 higher, but my head was hurting from my procedure and I just wanted to leave at that point as I needed to get to work Later on, I took a minute to take a look and realized that I was overcharged a little over $100.- When I called back, I was given the runaround, even though the price was told to me by two different people, the injector and the girl sitting at the front desk Further, she told me that it was just too bad there was no things she could do about it per the manager and that is unacceptable Makayla was the girl at the front desk and Denise is the injector Needless to say, I will let everybody know, and I will never go back there again. They are not the only med spa in the city and definitely not the best as I do have multiple bruises now and I should not bruise at all with the procedure I had and that is just above and beyond the fact that I was overcharged and they refused to give my money back. So over approximately $100 they will lose a client - maybe more after this review read more

This business always does the best job f anywhere I've ever been! People keep complimenting my lips, thinking they're naturally like this, but it's all because Mrs. Weaver did my fillers! will always come back to them, it's the second time I got actual fillers, they fixed me and had to dissolve them when I first came to them. And they created a whole new, way better look. ! read more

Total Med Solutions - After - Weight Loss Centers Near Me - Southlake, Texas

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Ginni & Denyce always make sure I have a great visit. I see them weekly for B-12 shots and monthly for Hydrafacials. 10/10 recommend. I've had facials done at regular spas, however, they do NOT hold a candle to a hydrafacial here at Total Med Solutions. They don't try and upsell you just for fun, they actually care about you and want whats best for you and your skin. (Ps check their website for special offers/promos) My b-12 shot here is cheaper than my pcp with insurance. read more

Front desk receptionist, Alex, was cold and unwelcoming. When I asked to explain something, she just repeated what she said the first time. She also checked me out. Still same demeanor. Waiting room area appears clean. Saw a nurse practitioner via telemedicine briefly to review medical history then a "Nurse Injector" administered the Dysport. Had bought 50 units prior to the visit but she said I needed 30 more units to cover crows feet area, Glabella and Forehead at $5.50 per unit so I paid a total of $314 with the 50 unit Groupon + additional units. The nurse applied Arnica over the injected areas to minimize bruising (a first for me and I appreciated it). Overall, Alex, in the front not personable or friendly. Nurse injector, Judy, not the most personable either but good skill and I appreciated the arnica and her marking the spots she would be injecting. Will update if I have any adverse reactions or major issues after today. read more

Total Med Solutions - Waiting room - Weight Loss Centers Near Me - Southlake, Texas

I come in to see Judy for Dysport. She's amazing at what she does, super friendly, and very informative. I like to take progress photos and she always remembers to ask if I've taken my before photo, so here they are. Top is day of treatment, middle is 3 days after, and bottom is 2 weeks after. read more

Total Med Solutions - Top is day of treatment, middle is 3 days after, and bottom is 2 weeks after. - Weight Loss Centers Near Me - Southlake, Texas

If you are in search of a place that exceeds all expectations when it comes to aesthetic treatments, look no further than Total Med Solutions in Southlake. From the moment you walk in, you are guaranteed to have the most incredible experience. I first met Debbie five years ago, and ever since my initial filler treatment, I have continued to return to her. Not only is she the absolute best at what she does, but her knowledge and professionalism are unmatched. Every time I see her, I am amazed at how much I love my face even more. She has the ability to make me feel confident and happy, showcasing a natural and youthful version of myself. I even had to tell her that, because it's true! Say goodbye to unnatural and weird-looking results. Make sure to stop by and book your appointment with the amazing Debbie Jay. Sit back, relax, and prepare to be blown away by the incredible results you will achieve. read more

Smiles on all the staff as I enter the office to check in! They are mindful of appointment times and quickly usher me to a room. Friendly, competent staff, especially Denyce! She's darling and her shots don't sting!! Tracy, the director is engaging and follows up to ensure my satisfaction. I'm a devoted fan for life!! read more

Went here today for my first of six B12 shots and had a good experience. The staff made me feel welcome and relaxed me. I was super nervous about getting shots done and the nurses made that fade away. Also, I felt confident in their recommendations as they had used the B12 shots as well. I love that I am able to return in four to seven days based on my schedule for the next shot. I did feel a little jolt of energy after the shot, but then after I did feel a little sleepy. I am hoping that after a few more shots I will get sustained energy. With the weather changes, my period, and getting sick I have been drained, so I am hoping that these shots will help overtime. I am excited to see the results and I am confident that Total Med Solutions will help!! read more

I had gone to total Med solutions in southlake for the first time with my sisters in December of 2022. I had lip filler and Botox. I've been getting Botox and filler for the past ten years. My first visit, I got juvederm filler in my lips, and had to go back multiple times as my lips were asymmetrical. I recently went back to get more filler (which I paid for). I bought one Cc of juvederm. I asked Debbie to put a little in my left cheek and little in my right side of my upper lip since it was still asymmetrical. I clearly saw at least one quarter of filler left in the syringe, yet Debbie said she used it all and made me pay for the full string. When I had gone back to my touch ups after my first visit, Debbie had a basket of juvederm syringes that were either half used or had remaining filler in them which is what she used on my touch ups. I'm not sure what kind of business they are running here, but it's wrong. I've called and have yet to hear back from anyone regarding my issue. read more

100% Recommend!!! I've lost over 40 lbs. with the help of the super attentive staff at Total Med Solutions! Big shout out to Belinda (the Motivator) Johanna (Body Vitals and a beautiful personality ) and Brandy (RN keeping my body on track)!!! You all were so inspirational! I came in hopeless but followed the program and WON! I'm a real person (48 years old) living in Southlake. You too can have the life you want! Go to a consultation today! Mary Davis, Realtor I'm happy to share my experience. read more

Multiple locations make this a convenient spot. great specials available on their website.

Very friendly staff! Clean environment and nice location! Follows covid health guidelines and gets you checked in right away and In and out! I would recommend this place! read more

Total Med Solutions - Lobby - Weight Loss Centers Near Me - Southlake, Texas

I am a long term patient with total med Always love seeing all the girls I love Belinda and the girls at the front desk staff always friendly and professional!!!! I will continue all my services here for many years to come and recommend all my friends to give them a try as well !!!! Very affordable and knowledgeable staff !!!! read more

Brittany is great! I usually get Botox done by her and she is wonderful. I've been wanting to get fillers for my under eyes circles for as long as I can remember but was always to scared. I finally decided to have Brittany do it and I'm so glad I did! read more

Total Med Solutions - Before - Weight Loss Centers Near Me - Southlake, Texas

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I had such a negative experience here that I feel the need to share so that no one has to have this happen to them. With major hesitation, I purchased a Groupon for 50 Units of Dysport because of the positive reviews. (Which I did not need all units in my forehead where I requested most to be done) I requested some units to be put in another area of my face. Not only did I feel unheard and rushed during my appointment once I was with the injector, she immediately talked me out of the other area I wanted saying it's for a customer with a gummy smile. (I HAD A MASK ON) So I stated "well I have a gummy smile" and she quickly dismissed me like I never said anything. That or... she was rushing so much that she didn't even hear me. So she injected all 50 units in my forehead and right above my brows. (Which was WAY too much for me. I'm 36.) I left thinking well that was oddly fast compared to my normal injector and just chalked it up to them being swamped because of Groupons. Within 4 days... my eyes started to look really off. My brows were frozen, uneven, & my normal high arch was low and strait like a handle bar? Then day 5, my upper eyelid started to droop & sit on top of my lower eyelid. Keep in mind, I am a bridal makeup artist. I do my eye makeup daily and I couldn't get a brush in my crease because I had no crease! After doing a lot of research on "bad Botox" I realized something was very wrong. I called concerned asking for a follow up. Once I got there I was met by my injector and was told I was injected with too many units above my brow and it had froze them which was causing the heaviness on my eyelid. She explained there's nothing they can do and that it will go away in a few months. She also said "next time, if it's me or another injector... tell them you need less above your brow." I (thought) to myself... how incredibly dismissive of her. ...Next time? Another person? So you know you screwed up, right? I was TOO kind in that moment if you ask me because I wanted to cry right there but I took the high road and smiled and said okay! Like the last time, I felt rushed and I was in that back office for probably less than 4 minutes then sent out the front door. I felt rushed and unheard, yet again. At the expense of someone else's mistake. Just a simple.. sorry... nothing we can do? If I ran my business like that, I wouldn't have one. SO I made the crappy decision to call the call center and ask to speak to a supervisor of the Med Spas as a way to maybe provide a "coaching moment" for the injector. I was told a manager would call me on Friday. It's now Tuesday and I have had no calls, no voicemails, ZERO follow up. I understand mistakes happen but with the large amount of clientele this locations gets... this shouldn't happen by an *experienced injector. I'm extremely disappointed in my service and now I feel deeply insecure about my eyes as I work with the public in the beauty industry and I'm worried my lower lid will have permanent creases from the drooping. I will stick to my normal injector off of Camp Bowie and NEVER make the mistake to go the cheap route with a company that clearly see's no value in their Groupon clientele. I will highlight one positive thing and that was the woman that scheduled the appointments for me over me over the phone. I made sure to tell her that she was wonderful. She doesn't work directly at this location. I will post a before pic of my lid space and an after pic with me trying to make a mean face thats requested when your injected. The results speak for themself without this review. Also the first pic is with ZERO Botox or Dysport. read more

Total Med Solutions - After - Weight Loss Centers Near Me - Southlake, Texas

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I decided to make an appointment for help with losing weight. I interacted with about 5-6 ladies who were the SWEETEST people!! I had taken medication prior to the appointment, and when it kicks in I get VERY chatty... I talked a few ears off, but they were so patient and kind. I got a vitamin B injection, and am doing it weekly for 6 weeks. The prices are very reasonable, and the entire facility was very clean and inviting. I loved my experience, and would definitely recommend Total Med! read more

This spa is terrible! So many bad things to mention that I'll just say - stay away from Total Med Solutions. All over DFW, overpriced procedures, and under performed procedures! Not recommend! read more

Debbie, at total med solutions in southlake, is most definitely the person to go to for all of your Botox needs! She is one of very few who actually knows what she's doing, takes ample time to consult what is best for YOU,, you won't feel a thing & you'll leave looking 20 years younger!! The staff is very very personable and professional- overall GREAT experience! Melanie F. read more

JUDY! That's all I can say...You want EXACTLY what you're looking for in Lip injections than Judy is your girl. She's ABSOLUTELY amazing, she does not blur the lines for you, which I absolutely love. When it comes to your face and messing with your personal looks as much as you may not like the truth IT NEEDS TO BE SAID. She doesn't sugar coat anything, she will tell you everything you need to know about what you are getting done, how it will feel, what looks best in her professional opinion, etc. Because Judy did her job so wonderfully I left Total Med today so incredibly happy! Thank you, thank you, thank you Judy. I will not be going anywhere else! read more

Very professional, efficient & knowledgeable. In & out with all questions being answered, not rushed at all, warm & caring staff. read more

Tracy Weaver gave me the best Botox session I have ever had - period. Her hands are steady and precise. She is so sweet, funny and talented. I highly recommend her and will be scheduling all future appointments with her. Don't wait! Try this location and this practitioner. You will be as hooked as I am! read more

I was here today for b-12 and botox. Awesome experience - Noel and Debbie are fantastic. Very relaxing and precessional atmosphere - I really enjoy this facility and the staff!! Thank you I'll be back read more

Quick and easy stop to get my B-12 for the week. All sorts of other services available I need to inquire about

My first time today had a consultation and spoke with the nurse, I felt very comfortable. I did the body composition and we talked over a few plans. I chose hormone therapy and got a B12 shot which i really needed. Waiting for the blood test results to find what plan that i need. Many other services at this location. A place you can relax and be taken care of! Treat yourself at Total Medical Solutions! read more

I too came away with a droopy eyelid - mine was the left eye. it stayed that way for 2 months. The ONLY reason I had gone there was because of a Groupon, good reviews and I was going to a once in a life time family reunion in Scandinavia with my family there. never went back! I had so many family members ask if I'd had a stroke?! read more

The staff at this location are super friendly, helpful and knowledgeable. They offer a wide variety of services and cosmetic solutions at great prices. We received excellent customer service and recommend to others. read more

This is the first time I have ever been here. I was referred by my aunt & I am so pleased I took the time to drive to the Southlake location! Everyone was very nice and listened to my concerns to make sure I got the results I was wanting. read more

I had a 11am appointment and I normally go to the Plano location for 3 years. I signed in at 11am and after 20 minutes I asked another girl who was sitting there when I sat waiting how long she's been waiting and what time is your appointment. She said 11am and had been waiting 25 minutes. I got in 1 hour 15 minutes into my appointment. The staff was not accommodating to both of us woman as we complained after 45 minutes. Horrible scheduling this location as only one technician. Why schedule multiple client appointments at the same time. Will not go to this location even if they run specials. Horrible customer service. In Plano I'm in and out in 30 minutes during my lunch hour. read more

They did redo my other sessions and I'm very happy with the results! I also sent my daughter here after having such a great experience.

Came in for a photofacial and loved the results! I already have another booked and will be booking for other services as well! Pricing is very reasonable and everyone was very friendly! read more

Terrible. Don't go here. They said I was eligible to receive Botox, then made me do a skin test then sent me home. I had no reaction. A week later, they cancelled my appointment 1 hour before my scheduled time because their corporate office thought I was a liability because I have a chronic illness, which in no way impacts my ability to get Botox. I already had approval from my doctor. Terrible communication. Wasted my time going here. read more

Been going here for years, for some reason no one else is ever able to get my crow's feet just right like these guys. Reasonable prices too. Would recommend. read more

Horrible! Messed up my Botox so bad my next looks like Incredible Hulk. Wasn't trying to get fixed for free or even use a Groupon, paying Full Price and they still were trying to force me to take off work and come back and use person that messed it up to start with! Others were there, even a nurse that could have fixed it. Tons of places to choose from... this is your face, choose somewhere else please. I'm just gonna have to wear a mask until I can find a reputable place. read more

Professional friendly staff that educated me on all my different options while not feeling pressured with up-sell. It's really a great place, extremely clean and everyone knows their stuff! I left very satisfied!! Thanks, Total Med Solutions Plano!! read more

My wife gets her "touch-ups" here a few times per year, and is very impressed with the facility, their services, pricing and people, particularly with Brittney -- she's a rock star! read more

Love the staff here, by far my favorite medical spa in DFW! They are knowledgeable and treat you with excellent customer service.

Brittney J did an amazing job on my Botox!! I will be seeing her from now on. The results from my last injections from their other location was not so great, but she came to the rescue. Very nice, painless and awesome results! read more

This is the best place place for all of your treatment needs! Tracy is so very talented and gentle with all services! I always love the results, when I come in to treat myself! I highly recommend Total Med Solutions! read more

Brit is amazing!! I have been here several times and have never been disappointed! She is so experienced and love what she does. If you want amazing lips, come see Brit!!! read more